Trudy P Claspill Community Champion

Hm, that is an interesting use case. I don't think I've heard of that use case before. The results would change over time also and issues under that Epic move out of the In Progress and Backlog statuses, so there would not be a record of the requirements for deployment if you were able to embed a Jira Macro within a…

I have just recently learned that using a CSV import you can force the setting of the numeric portion of issue keys, as per experimentation done by the original poster of this post. But I concur with the other answers that you can't force the setting of issue key numbers when you use Move or Clone.

Is the navigation panel pinned to stay open, or does it automatically collapse? If it is not pinned to stay open, then when it is hovered over and opens it will indeed overlap the left portion of the board display. The users would need to move off the navigation panel so it will collapse again, revealing the left portion…

Hello @Sam Melehy Welcome to the Atlassian community! What email address was being used by that user to access Atlassian cloud products? Is it an email address that is managed by your company? If so, then your IT people should be able to reset the password on it, and then you can use it to login to the Atlassian cloud as…

The swapping of your project key NCR for the project key NISM makes sense. If you are importing issues into a project that has key NISM then you can't force the issue key to include a different project key (NCR). Good to know that you can force the numeric portion of multiple issues keys during an import.

Hello @Mykenna Cepek Looking at your latest images, your subfilter is wrong, I think. Where you are using ("key=7133") you should be using ("key=ET-7133")

Hello @Vikrant Yadav I was looking at the documentation for Smart Values and specifically for {{changelog}} for DC here: https://confluence.atlassian.com/automation/jira-smart-values-issues-993924860.html I think that your syntax is not correct. The examples in the document look like this: {{#changelog.summary}}…

Hello @Samuel Bar Unfortunately that is not a natively available field in Jira. That information is being calculated on demand for the display. It is not saved in a field in the Epic. You could create a custom field for your Epic issues, use automation to sum the estimates in the child issues and store the result in the…

@Bradley There are multiple rules in this Question. Which one specifically is not working? Are you working with Jira Cloud or Jira Server/Data Center? Are you working with issues in a Team Managed project or a Company Managed project?

Hello @Aherne, Danielle (Danielle) Welcome to the Atlassian community! Do the offboarded users still have issues assigned to them that are within the scope of issues specified by the board filter?

Hello @Sagi Gueta Can you add a Log action to the rule to log the value {{lookupIssues.size}} to the rule Audit Log? Can you show us the Audit Log for an execution of this rule?

Hello @Oksana Baier Regarding why changelog doesn't work in the rule you manually trigger, that is because changelog values are available only when your rule uses the Issue Updated trigger. When you manually trigger a rule, there is no update occurring in the issue so there is not changelog to review. I'll have to do some…

Hello @Onur Cevik You are describing the behavior seen when creating a project with a Kanban board. It is not currently possible to configure the system to automatically enable the Backlog screen for a Kanban board. I have not found a change request asking for that feature. You might want to open a case directly with…

Hello @Antônio Duarte That feature is not currently available. You can vote and comment on the change request for it here: https://jira.atlassian.com/browse/JRACLOUD-16325

An Automation Rule cannot change an issue status in a way that is not supported by the Workflow. You may create a rule that attempts to do that, but the rule will fail. When using the Transition Issue action, the options you see available will not necessary take into consideration the limitations imposed within the…

Hello @Renaldo Salido Are you working with a Team Managed project or a Company Managed project? That will be shown at the bottom of the navigation panel on the left. Are you working with a Software, Service, or Business/Work Management project? I think you are working with a Business/Work Management project based on your…

Hello @Nate Dickinson The same functionality of the Jira Macro to produce a list of issues based on JQL is already available in Jira itself. You can get the list of issues by creating a JQL in the Advanced Issue Search screen. You can save the filter and and use Subscriptions to have the results emails to people. Or you…

You have three different scenarios you are trying to automate. Just need all tickets to match the rate limiting subtask. ie. if my high level ticket is "XYZ" and I have three subtasks, I would like it to match the lowest level one. So, even if two subtasks are "done" but one is " in building" or "in testing" or whatever,…

Hello @Any Russenberger Based on the image you pasted, you are creating Software projects that are Company Managed. In a Jira Cloud only a Jira Administrator can create a Company Managed project. End users that are not granted the Jira Administrator role cannot create Company Managed projects unless you have a third party…

I have not experimented with trying to force the setting of multiple issue keys through an import function. I know it can work to set the issue key of one issue, which will then reset the next numeric portion available to assign to another issue. I would be interested to know how that works out for you.

Glad I could help! If your problem was solved by the answers provided, please consider marking this Answer thread as Accepted to help other users find posts that have working solutions.

One thing you could consider is rather than trying to increment the field with each link event, in your first rule add Actions after the branch to retrieve the linked issues (use a Lookup Issues action to retrieve them) and set the field to the number of issues retrieved.

I work with Jira Cloud rather than Jira Server/Data Center, so I cannot confirm if the Component field is actually required at all levels if you want to Group By Components. It was just a theory.

In Jira Cloud there are two basic project architectures; Team Managed projects and Company Managed projects. Company Managed projects utilize Schemes for their configurations for Workflows (how issues change statuses), Fields (the fields available for use in the issues of the project), Screens (the arrangement of fields…

Ok, yes, there are some configuration options available in JWM project through Project Settings. But, in JWM projects, there is no Columns/Status configuration page. If you add another Status to the workflow, that automatically adds a column to the Board for that status. If you add a column to the Board, that automatically…

For a Team Managed project, the answer depends on what Status Category your new statuses will be in. DONE -- Ready For Production -- Deployed To Production -- User Acceptance -- Completed. If any of the statuses to the right of the original DONE status will be part of the In Progress Status Category (blue), you can't put…

Hello @Jean Ann Harrison When you add Statuses to your workflow, you need to also add those statuses to Columns displayed in your board. You can either drag those statuses from the Unmapped area and drop them under the status in one of the existing columns (To Do, In Progress, Done), or you can click on the Add Column…

@Rajiv Ranjan How are you attempting to send the notification? Did you update the Notification Scheme, or are you using an Automation rule? Since your question is about Jira Cloud rather than Jira Server/Data Center, I suggest that you start a new Question in the community and provide the details of your use case.

Hello @Ricardo Jose Micheleto Maia Filho The issue is you have used an OR operator without any parentheses in your filter: project = CGDF AND issuetype in (Epic, Story, Task) AND "Epic Link" in (CGDF-34, CGDF-55) OR "Epic Name" = "Homologação - Fornecedores" ORDER BY Rank ASC Jira is eval this as two filters, essentially.…

Hello @Lotte Pijnenburg I apologize for taking so long to get back to you. So far I have not been able to recreate what you see, with the Global Time Tracking Settings using Minutes for the Default Unit. I advise you to open a support case directly with Atlassian to investigate this more.…