Trudy P Claspill Community Champion

Hello @ayush gupta I work for an Atlassian Platinum Solution Partner, but we are Americas based. We don't have a physical presence in India. You can continue to try contacting India-based partners that you find in the Partner Directory. You may need to be persistent and repetitive in your outreach. You could also look for…

How is the number field being filled in? Is it filled in by users through the UI, or is it filled in by a script or by an Automation Rule? Can you show us the ORDER BY clause for your search?

Вы можете увидеть это на диаграмме Burndown. --- You can see that in the Burndown Chart. https://support.atlassian.com/jira-software-cloud/docs/view-and-understand-the-burndown-chart/ I have another question, If a sprint is running and there are a certain number of tasks, a new priority task comes in and you include it in…

Hello Mimi, Thank you for the additional information. Unfortunately the print in the Permissions Scheme image is too small to read, and zooming in makes it too blurry to read. Can you provide that in sections in multiple images? Also, through which of the Users/Groups/Project Roles of the Level 1 security level are you…

Thank you for sharing what you learned! For those who like links, here is the issue link: https://jira.atlassian.com/browse/JRACLOUD-16703

Do you have any experience with creating Automation Rules? Have you reviewed the documentation? Have you tried to create a rule for this? If so, show us what you have so far and indicate the step(s) where you need help. Based on your screen image it seems that there is a generic Issue Link relationship between the two…

Задача была переведена в состояние «Готово» до начала спринта. --- The issue was set to a Done status before the Sprint was started. How does the program understand that the task is completed outside the scope of the project?

He is cloning it to a different issue type which is not a subtask.

Hello @Jim Lee As this ticket is 8 months old, please start a new Question for your question and provide the information about your scenario and your hosting type.

Hello @spaks What you want is possible, in a manner of speaking. With Page Restrictions you can specify who CAN access a page. You are not able to specify who CAN'T access the page. So, to accomplish what you want, you would set page restrictions to allow everybody in group B except user C. You would grant access to each…

The most frequent reason for a product to be suspended is because billing could not be completed. Refer to the answers from Atlassian Team Members on this post for more information: https://community.atlassian.com/t5/Jira-questions/How-to-re-subscribe-to-suspended-subscriptions/qaq-p/799563

Hello @Thirumalai Venkatachalam, Chandra Sekhar (External) You will need to contact the Project Administrator for the Jira project where you want to create an Impediment type issue. That type of issue may not be available for that specific project.

Hello @Susan Davis You will need to contact the administrators of your Confluence instance. This is a community of users of Confluence. We don't have access to your instance. We can make suggestions about how to investigate the issue but cannot investigate the problem directly.

Привет @Айгуль Вы ознакомились с документацией к отчету о спринте? Он доступен здесь: https://support.atlassian.com/jira-software-cloud/docs/view-and-understand-the-sprint-report/ В отчете будут показаны проблемы, которые были назначены этому спринту, и статус проблемы, когда этот спринт был завершен. Если проблема будет…

Hello @samantha_sharkov Welcome to the Atlassian community! How are you creating the dependency relationship between the issues? Can you show us a screen image example that show an issue with dependent issues?

Hello @Krishnan Welcome to the Atlassian community! The query you specified: assignee was in (xx,yy,dd) during(startOfDay(-14d), startOfDay()) ...will list each issue where the assignee was "xx", "yy", or "dd" at any point in the past two weeks up to the start of today. If you are not getting the results that you expect,…

Hello @zack Welcome to the Atlassian community! Please provide more information. Show us the filter you have created. Tell us exactly how it is not working. Are you getting an error message? Are you not getting the results you expect? Also, tell us if you are working with Jira Cloud or Jira Server/Data Center. If the URL…

I'm assuming that the field type for Actual Start is Date Picker or Date Time Picker. Is that correct? Is this being applied to issues in a Company Managed project or a Team Managed project? Can you show us a portion of the details for an issue, showing the Actual Date field and its value? Could you please add Log actions…

To be clear, to use the REST API in the browser it would look like this: https://yourCompany.atlassian.net/rest/api/3/project/MI When I said your URL, I meant just the part from "https" through "atlassian.net" You said you are cloning an issue from a work management project to software project. We've identified that your…

You can also get the project ID using this REST API call /rest/api/3/project/{projectIdOrKey} You can run that in a browser tab. Put your Jira URL in front of it and use the Project Key to replace {projectIdOrKey}. The output will include the project ID. For the issue type ID, if what you see in the error message doesn't…

Hello @Jason Weddell In your condition try formatting the output of your new date to match the formatting of {{now.jiraDate}} {{issue.actualstart.plusMonths(3).jiraDate}}

Hola @Cesar Ortiz Salazar , Si desea refinar los resultados a un subconjunto del problema vinculado, agregue más criterios a su filtro. ¿Puede proporcionar más detalles sobre lo que desea lograr con este filtro? --- Hello, If you want to refine the results to a subset of the linked issue, add more criteria to your filter.…

Hello @Mark Haller Yes, there is a REST API for Jira Cloud. There are no additional charges to use it. It enforces the same product access and permissions settings as exist for the UI. https://developer.atlassian.com/cloud/jira/platform/rest/v3/intro/

The error message you got indicates that an issue of a particular type can't be created in a particular project, and provides the IDs of each. project ID = 10054 issue type ID = 10158 Can you navigate to the destination project to confirm these are the correct IDs? You said this was a team managed project, so go to that…

Hello @Frederique Oudkerk Welcome to the Atlassian community! Can you confirm the type of project you are using? The List view is available only with Work Management projects, unless this is not the List view to which you are referring. There was a change request about this: https://jira.atlassian.com/browse/JWMCLOUD-192…

Hello @Jatin Kompelli This REST API provides the change log for an issue: https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issues/#api-rest-api-3-issue-issueidorkey-changelog-get

Hello @David Childers You might benefit from this article from Atlassian on Estimation and the role played by Story Points. https://www.atlassian.com/agile/project-management/estimation Story points are a way to gauge the amount of effort needed for a task. They do not necessarily correlate one-to-one with amounts of time.…

Can you change the Rule Actor to yourself and see if the rule works then, just as a test?

Can you check the Permission Scheme for the destination project and make sure that the Browse Projects and Create Issue permissions are allocated to ...? * Project Role (atlassian-addons-project-access)

Hello @Nacho Puig Welcome to the Atlassian community! No, that is not possible. The issues that appear in the Columns are based exclusively on the Status of the issue. You could use Swimlanes option (Swimlanes in a Company Managed project, or Group By in a Team Managed project) to create horizontal groupings of issues by…