Trudy P Claspill

The new skills I'm developing (to help me unwind) are new but within an existing hobby. I have been studying ballet for decades. I took dance classes as a child but wasn't focused on ballet. When I was about 30 years old, I restarted dance with ballet classes focused on classical Cecchetti method training. Over the years…

in Welcome Wednesday: New Skills, Experiences & Hobbies Comment by Trudy P Claspill February 2023

There is not native support to email that particular form of output automatically. There is an app that supports exporting it as PDF, but it is not currently possible to automate emailing that PDF. You can see that discussed in these posts:…

in Manager wants overdue jira email on his team so that he want to see which dev is holding more Comment by Trudy P Claspill February 2023

Hello @Yannik Welcome to the Atlassian community! Can you show us the rule you have constructed? Using the Issue Fields Changed trigger and specifying the Labels field, when I use the Log action to print out the {{fieldChange.fromString}} and {{fieldChange.toString}} smart values I do get output in the rule Audit Log.…

in How can i create a condition based on the changed trigger value? Comment by Trudy P Claspill February 2023

Cześć @kasik0109 , Witamy w społeczności Atlassian! Czy Zadanie jest tworzone przez użytkownika za pośrednictwem strony internetowej aplikacji, czy Zadanie jest tworzone za pomocą reguły automatyzacji? Jeśli próbujesz to zrobić za pomocą reguły automatyzacji, pokaż nam swoją regułę. --- Hello, Welcome to the Atlassian…

in Automatic Copy Summary from Epic to Task Comment by Trudy P Claspill February 2023

Hello @Arlene OConnor How are the emails that are being "sent" being constructed? Are they replies to an email generated automatically by Jira about the ticket? Have you confirmed that if emails are sent in the same manner before the ticket is closed then comments are added? It is possible to set an issue as non-editable…

in Getting a ticket to reopen when a response comes from emailed request Comment by Trudy P Claspill February 2023

Hello @SBentz The native Jira issue hierarchy is Epic |-- standard issue types (Story, Task, Bug, etc.) | -- subtask issue types Natively issues that are at the same level (i.e. Story and Task) can't be parent and child. Have you done something special with your Jira configuration that you believe should enable you to have…

in How do I use bulk import with Story, Task, and Sub-Tasks Hierarchy Comment by Trudy P Claspill February 2023

Can you provide a full screen image? I see your post is tagged as Cloud. Can you confirm that you are working with Jira Cloud accessing a URL that is similar to https://something.atlassian.net If your URL is not like that then you are accessing Jira self-hosted (Server or Data Center). Can you tell us how you executed your…

in Not seen the projects after migrating the Jira to another server Comment by Trudy P Claspill February 2023

@Nic Brough -Adaptavist- In response to one of my questions Elise indicated that the project is Team Managed. @[deleted] in a Team Managed project the workflow customization doesn't support Post Functions nor multiple values for the Resolution field. If the column has a green check mark on it, then the Resolution field…

in Why are done tasks from previous sprint still listed in current sprint? Comment by Trudy P Claspill February 2023

Are you familiar with how to create a Dashboard and add gadgets to it? If not, take a look at this documentation. https://support.atlassian.com/jira-software-cloud/docs/create-and-edit-dashboards/ That page includes an additional link to another page about adding and customizing gadgets. After reviewing the documentation…

in Manager wants overdue jira email on his team so that he want to see which dev is holding more Comment by Trudy P Claspill February 2023

Hello @Carlos Moresco Welcome to the Atlassian community. In a Team Managed Software project Kanban board issues in the last column will automatically be hidden when the Resolved date is more than 14 days in the past. If you are not experiencing that, please show us an image of your board that includes an issue that you…

in Archive or hide old done tasks Comment by Trudy P Claspill February 2023

Hello @Jonnie Wheeler Are you working with a Team Managed project or a Company Managed project? That information is at the bottom of the navigation panel on the left when you are viewing the project. For a Company Managed project, you don't add workflows directly to the project. Instead you associate a Workflow Scheme to a…

in Adding multiple workflows to a project Comment by Trudy P Claspill February 2023

Hello @denis.sheridan Welcome to the Atlassian community. One way to accomplish the goal would be to add another step to your rule for Branch / Related Issues / JQL to retrieve the same issues again. Within the branch you can add an action to remove the label from each issue.

in Edit labels from within lookupIssues Comment by Trudy P Claspill February 2023

Hello @Nawaaz SOHAWON I recommend that within the branch you use a Lookup Issues action to retrieve all the "child" issues of the parent. Then you can average the values thus: {{lookupIssues.<fieldname>.average}}

in Calculate field in Parent using values from Childs Comment by Trudy P Claspill February 2023

Hello @Duy Tran Quang You could use an automation rule action Lookup Issues to get the full list of linked issues, and another Lookup Issues action to get the list of linked issues that are Done. You can save the size of each of those lists (the count of issues returned) as variables using the Create Variable action. You…

in Automate the children issues progression in parent issue Comment by Trudy P Claspill February 2023

Hello @Karen Kelly You should be able to simply type into that field to add a smart value reference. After typing in the entire smart value you need to click on the "Smart value ..." text displayed below the field to actually insert the smart value into the field.

in Auto Clone a task as a subtask in another project when you link to the Parent in the other project Comment by Trudy P Claspill February 2023

Hello @Erol Karaboga What screen are you viewing when you say "the dashboard"? Is that a screen that you accessed from the Dashboards menu?

in Not seen the projects after migrating the Jira to another server Comment by Trudy P Claspill February 2023

Hello @Oscar Espinoza How are you noting that an issue has been approved? Often that is noted by changing the status of the issue to something like Approved. In that case you could use a filter like this: status=Approved or status WAS Approved

in How can I find all issues approved? Comment by Trudy P Claspill February 2023

Hello @Srinath D Welcome to the Atlassian community! There is no saving of drafts of Jira issues. If you reloaded the page before clicking the Create Issue button then the information is gone. Here is a change request you can vote for to add such a feature: https://jira.atlassian.com/browse/JRACLOUD-4233

in Where do i find my drafted bugs in JIRA Comment by Trudy P Claspill February 2023

Adding to these replies... For sprints that have already been completed the function closedSprints() is used and for sprints that have been created but not yet started the function futureSprints() is used.…

in Open Sprint means what? Comment by Trudy P Claspill February 2023

Hello @Bruce Bowers I suspect that Atlassian would not consider that a defect. But if you want to make a suggestion that they consider changing their email highlighting to accommodate dark mode for email clients, you can do that through this page: https://jira.atlassian.com/secure/Dashboard.jspa

in Jira update email change highlighting very hard to see in Outlook dark mode Comment by Trudy P Claspill February 2023

Hello @Wendy Hsi Welcome to the community! Are you using a third party app to manage test cases in Jira Cloud? Or is "test case status" a field that exists in your issues?

in Test Status used to be part of the Card layout, can this be added to the cloud version as well? Comment by Trudy P Claspill February 2023

Hello @geetha_bp Why are you trying to add the Parent Link field to a screen? For what type of issues are you trying to add this field to the screen? In what type of project?

in Parent Link locked Comment by Trudy P Claspill February 2023

Hello @Ani Najaryan Welcome to the Atlassian community! You would need to grant those external users access to your Site and make them licensed users of your Jira Software product. As noted here in the Free tier you can't manage customize permissions for user access, so you would not be able to restrict the external users.

in how can we provide access to external customers to one project board? Comment by Trudy P Claspill February 2023

This appears to be similar to this other post: https://community.atlassian.com/t5/Jira-questions/what-is-the-best-Jira-template-if-you-want-to-keep-track-of-all/qaq-p/2270403

in Looking for Best practices to keep customer contract and finance information thru Jira? Comment by Trudy P Claspill February 2023

Se não estiver causando problemas, aconselho que você não altere a configuração. Acredito que esteja funcionando corretamente. --- If it is not causing a problem then I advise you to not change the configuration. I believe it is working correctly. Hello, sorry for the delay in responding, it's just that before when I…

in Cadastro de cliente esta indo para pessoas. Comment by Trudy P Claspill February 2023

Is this in a Team Managed project or a Company Managed project? That information will be shown at the bottom of the navigation panel on the right.

in Why are done tasks from previous sprint still listed in current sprint? Comment by Trudy P Claspill February 2023

That same question was asked about mentioning users in Comments and an answer suggested by @Bill Sheboy in this post: https://community.atlassian.com/t5/Jira-questions/Automation-Help-Add-watcher-when-user-mentioned-in-comments/qaq-p/2121329 You should be able to extrapolate from that for the Description field.

in How do I add someone that was mentioned in a description, as watcher Comment by Trudy P Claspill February 2023

Hello @[deleted] Is the Status assigned to those "done" tasks mapped to the column farthest to the right on your board? Only the issues in the column farthest to the right on your board are considered "complete" when you end the sprint, regardless of the Status value itself. If you have two columns mapped to two different…

in Why are done tasks from previous sprint still listed in current sprint? Comment by Trudy P Claspill February 2023

Hello @Nazar Vasylyshyn Yes, there are limits. Refer to this: https://developer.atlassian.com/cloud/jira/platform/rate-limiting/ However, as noted in that document: REST API rate limits are not published because the computation logic is evolving continuously to maximize reliability and performance for customers.

in Is there any limits on Jira rest api requests? Comment by Trudy P Claspill February 2023

Hello @Rachid El Mansouri To use the "file" option in a CSV import you must have the attachment files located on the network in a location that can be accessed using a URL, or the files must be in the import/attachments subdirectory of your Jira home directory. Refer to the Importing attachments section of this document:…

in How to export issues with attachments Comment by Trudy P Claspill February 2023

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