Trudy P Claspill Community Champion

Hello @Lex Ryan Welcome to the Atlassian community! The ability to drag cards between columns on the board is governed by the transitions you have defined in the workflow. You can drag the cards only to the column/status where there is a supported transition from the original to the destination status. You can't disable…

Have you checked the workflow for the destination project to see if there might be Validators that are blocking the creation of the Story?

Glad to help! Can you share your solution (in a new Answer to your own Question) and accept your Answer to help other users find posts with working solutions?

Hello @Connie Tsen Welcome to the Atlassian community! Are you working with Jira Cloud, or Jira Server/Data Center? Here is the documentation for Advanced Search for Jira Cloud. https://support.atlassian.com/jira-software-cloud/docs/use-advanced-search-with-jira-query-language-jql/ And here is the link for the…

Based on this documentation it seems like you would be able to do that by creating a custom role with the permissions customized. The ability to set Assignee and edit Due Date are called out as distinct permissions.

Hello @Charlie Banks Welcome to the Atlassian community! Do I understand correctly that you want to make all the people who have been granted access to the project Watchers on every issue created in that project? What problem are you trying to solve by doing this?

Hello @Sherri Queen Are you working with projects in a Company Managed project or a Team Managed project? For a Company Managed project, there is an Assign Issues permission in the Permission Scheme associated with a project. That permission is used to specify who can set the Assignee field in issues in that project. The…

I haven't worked through setting these fields myself in Automation, but I found another thread where another person has asked questions about setting these fields. That might help you. https://community.atlassian.com/t5/Jira-Software-questions/Automation-Solve-the-error-quot-The-Target-start-must-be-of-the/qaq-p/2271601 I…

Hello @Aniket Kulkarni If you want to be notified when work is logged, then you need to use the Work Logged trigger, not the Field Value Changed trigger.

Date and time formats are managed globally from Settings (gear icon) > System > Look and Feel and under Settings > System > General Configuration > Advanced Settings. Have you tried adjusting those settings?

Hello @Mohamed Gouda Welcome to the Atlassian Community! Can you confirm that you are working with a Service project? Does it say Service at the top of the navigation pane on the left below the project name? Can you confirm that you are working with a Company Managed project? Does it say company-managed at the bottom of…

Hello @Donna Brown Welcome to the Atlassian community! In what way is your search not working? Are you getting an error message? Or are you not getting all the results you expect? Are you looking for the literal "+" character in the text? I notice that your filter syntax is out of of order. All the selection criteria need…

Hello @CEDRIC DEVAUX The Pie chart and Two Dimensional gadgets you show can only be based on fields that have a selection list of defined values. They cannot group based on a field that does not have a pre-defined set of possible values. You could use the Filter Counts gadget to display counts of issues based on filters.…

On the Rule Details page did you change the Scope of the rule to Multiple Projects and specify all the projects where the Epic and its child issues might exist? Or change the scope to All Projects or Project Category to cover all the projects where the Epic and child issues might exist?

Hello @April_Delay Which version of Jira Server are you using, and which version of the Automation app are you using? Have you tried to construct the rule? If so, please show us what you have so far. Link to documentation: https://confluence.atlassian.com/automation/components-in-jira-automation-1141480614.html The basic…

Obie reguły, które stworzyłeś, działają dla mnie. Druga reguła pobiera Podsumowanie z Eposu, który jest rodzicem utworzonego Zadania, jeśli to Zadanie ma nadrzędny Epik. Jeśli zadanie nie ma elementu nadrzędnego Epic, nie ma żadnej wartości do skopiowania. Jeśli reguła nie działa dla Ciebie, pokaż nam szczegóły dziennika…

Eu entendi corretamente que, quando você olhar para o tíquete da Central de serviços, verá na seção Problemas vinculados uma entrada para "é clonado por" e o tíquete de software? Você pode fornecer uma imagem de tela de um tíquete do Service Desk e um tíquete de software vinculados, mostrando a seção Problemas vinculados?…

@Christina King The template I highlighted is for issues and subtasks, not Epics and child issues. There is another rule in the Automation Rules library playground for closing child issues when an Epic is set to Done. You could use that as a guide to create a new rule in your Jira instance.

Before the "If: Compare two values" component add a Log action to print the smart values to the rule Audit Log. Add another Log action to print {{fieldChange.toString}} This is the type of output I see when I add another label to the Labels field. Can you show the details of the new condition that you added? Note that the…

You need to clear the Resolution field, not set it to "Open". If the Resolution field contains any value then the issues is considered "resolved" (for purposes that look at the Resolution field). It is only when the Resolution field contains no value at all that the issue is considered "unresolved". When you put the…

Please provide a link to the documentation where you read that your problem could be due to the not-configured SMTP server. I suspect that you are looking at documentation that applies only to Jira Server or Jira Data Center, not to Jira Cloud. If you are having issues related to the delivery of emails from a Jira Cloud…

The rule you have shown is not constructed to retrieve a list of issues and get a count of the issues in the result set. The rule you have constructed is for an entirely different purpose. If you have a question about creating a rule to satisfy a different purpose, please start a new Question post in this community.

I'm still thinking about ways to accomplish this, but here is one method. In the past when I needed to do something similar, I would use Advanced Issue Search to retrieve the Epic and child issues I wanted. I would then use the CSV export to export those issues. I would then manually tweak the file content with regard to…

Hello @Rachid El Mansouri I have not had to do that myself, but I found these posts/articles on that topic: https://confluence.atlassian.com/jirakb/how-to-migrate-issues-with-attachments-1168845898.html https://community.atlassian.com/t5/Jira-questions/We-need-to-export-issues-with-attachments-and-import-these/qaq-p/1544158

No, that is not correct. You associate only one Workflow Scheme to a project. Within the Workflow Scheme you associate Workflows to Issue Types. It is within the Workflow Scheme that you would add the 12 workflows and associate each workflow with the appropriate issue type. Then you would associate the Workflow Scheme to…

Olá @jose_siqueira , Bem-vindo à comunidade Atlassian! Eu recomendo a Atlassian University. Lá você encontra o curso Fundamentos do Jira, caso seja um novo usuário do Jira. Você também pode encontrar cursos para Jira Project Administration e Jira Application Administration.

Hello @khyati tuwani Welcome to the Atlassian community! You can get pricing for Jira Software Cloud here: https://www.atlassian.com/software/jira/pricing Plug in the number of users you want to license (20). On top of that you will pay for each third party app (i.e. Zephyr) you want to install. You find the pricing for…

Hello @Don Hames Are you always cloning the same Epic and the same child stories? Do you need to be able to do this on demand (i.e. manual trigger), based on another issue event, or could it be done on a schedule?

If you are using multiple link relationships and if the link relationships are not applied consistently (i.e. it is always the Board/Project A issues that "requires" the other project issue), then attempting to construct rules that address all the possible combinations becomes exponentially more difficult. If you…

Hello @Carl Sciacchitano Welcome to the Atlassian community! Are any people that are specified as Approvers receiving these notifications? Are absolutely none of the Approvers receiving the notifications? Do these managers receive any other notifications from the Jira system? Here is one page that might help:…