Trudy P Claspill Community Champion

Hello @nb0 Welcome to the community! Please show us the rule you have constructed and where you are trying to insert the new Clone action.

Yes, this is possible, if you have sufficient permissions. * You need the Make Bulk Changes global permissions. * You need permissions within the relevant project to change the status of the issues, in general, and specifically whatever might be required if Conditions are set on the transition. * There must be a transition…

Note to create an Application Link between a Jira Cloud instance and a Jira self-hosted instance you will need to create an Application Tunnel or open the self-hosted instance to the internet.

Hello @Lloyd Bullard Are the Tasks and Stories from the same project? Can you confirm you are working with issues in a Company Managed project vs. a Team Managed project?

Hello @xlu3_yahoo_com Based on your URL you are working with Jira Cloud. The Jira Software product supports creating issues from emails, as does the Jira Service Management product. Which one have you purchased, or have you purchased both? Will you be making the senders of the emails licensed Jira users, or are they…

Thank you @Fabian Lim ! I didn't notice the translator changed languages on me.

You can assign an Issue Type Screen Scheme to another project and that will have no impact on the projects that Issue Type Screen Scheme is already assigned to.

Hola @gestion didcom , Parece que está intentando crear un nuevo problema que es del mismo tipo que el problema que activó la regla, pero en un proyecto diferente (MondayJira). ¿Es eso correcto? ¿Cuál es el tipo de problema del problema que activó la regla (GP-64)? ¿Existe el mismo tipo de problema en el proyecto…

Hello @Maggie Spitchka The ability to assign them [subtasks] to a sprint / move the sprint is also not possible? That is correct. You can't assign subtasks to a sprint independently from their parent issue. Sprint velocity/capacity/planning happens at the parent issue level, not the subtask level. All subtasks will inherit…

Hello @Lee Heath #1 - The option to import Attachments as part of the CSV import is available only to Jira Administrators who access the import function from System > External System Import. #2 - Likewise the option to import External Issue ID as part of the CSV import is available only to Jira Administrators who access…

Hello @Andrew Groom Welcome to the Atlassian community! The licensing cost per user for Premium or Standard is for the entire instance. There is no support for paying the Premium price for just some users so they can access AR, and paying the Standard price for the rest.

Hello @xlu3_yahoo_com Welcome to the Atlassian community! Jira natively has the capacity to create issues from emails. Are you working with Jira Cloud (your URL would be similar to https://<yourCompany>.atlassian.net) or Jira Server/Data Center? Do you want the issues created in a Software project or a Service Management…

Hello Matt, You will need to construct a multiple project rule for this. That can be done only by a user that has Jira Administrator permissions, and from the System > Global Automation page. You would need to set the Rule Scope to Multiple Projects and call out the projects where the Dev issue, its parent epic, and the…

Glad I could help! If your problem has been solved, please consider marking the Answer thread as Accepted to help other users find posts with proven solutions.

I don't think you need 4 single select fields. You need one Single Select field with 4 options; one option for each range. In your rule you could then get the difference between the Created field and the Resolved field in days, and based on that set the value of the Single Select field to the appropriate range/option.

Having a branch doesn't preclude inserting If/Else before the branch. Since you haven't told us anything about what you want to do with your rule I can't speak to why you need a branch.

Is that all it says - "network error"? Are there any other details available? Have you contacted your local IT group and Jira Administrators to find out if there are some limitations placed on your environment?

Hello @Phil Bustin Please show us the entire rule you have and where you are trying to insert the If/Else. There are limitations to where it can be used. I believe it can't be used within a Branch, for example.

What happens when you try? Do you get an error? Do you get a file that does not contain complete data?

If you want to create a report of how many issues are in each category, then you might be able to do that with a different type of custom field. The Two Dimensional Issue Statistics gadget on a Dashboard can be used to display total issue counts based on two stats (i.e. issue type and status). But each stat has to be a…

Is the project a Company Managed project or a Team Managed project? Is the project a Software project or a Work Management project? What problem are you trying to solve by allowing the user to see the project (and issues in the project, I assume) but not the board? The board is just another view of the project that allows…

Hello @manjula usha Welcome to the Atlassian community! Are you talking about the MicroFocus Application Lifecycle Management product (previously owned by HP)? Are you trying to migrate the data to a self hosted Jira (Jira Server or Jira Data Center), or SaaS Jira (Jira Cloud)?

Hello @gerardo.gomez Welcome to the Atlassian community! In a Company Managed project there is an associated Issue Type Screen Scheme. In an Issue Type Screen Scheme, Screen Schemes (sets of screens) are associated to issue types. Did you find an existing Issue Type Screen Scheme that you can reuse entirely for the…

Hello @Chayoung Kim Welcome to the Atlassian community. Can you provide a link to the site where you got the second image? I think that might be an image from a self hosted Jira instance (Jira Server or Jira Data Center). The same layout may not be available for Jira Cloud.

Hello @Livi Technologies Welcome to the Atlassian community! Atlassian does not currently support custom domains for Jira Cloud products. There is a change request for that which you can Watch and Vote for: https://jira.atlassian.com/browse/CLOUD-6999

I see you asked the same question in another post and received a similar answer: https://community.atlassian.com/t5/Jira-Software-questions/Find-all-the-tickets-wherein-the-most-recent-comment-is-3-days/qaq-p/2289731

Hello @abhishek burse Jira does not have a native function that allows you to search for issues based on the date of the last comment. Are you willing to consider a third party app to solve your problem? If you are, you might consider Adaptavist ScriptRunner which add a function to search for issues based on…

Hello @Dean Pellizer Welcome to the Atlassian community! Please show us the entire rule. The execution of steps is very dependent on the context at the time the step is executed. We can't tell you conclusively why your rule is doing what it does without all the information. @Barnali Putatunda presents a very good…

Hello @Tobias Koch Can you show us the definition for the link type between the two issues? I am referring to the information that shows the Outward and Inward descriptions for links, on this page: https://<your URL>/secure/admin/ViewLinkTypes!default.jspa The trick here is knowing which issues is which from the…

Hello @Anne-Mie Wauters "issueLink" is not a native Jira JQL function. Can you share with us which third party apps you have on your system that enhance JQL functionality? Have you tried "not issueLink in..."?