Trudy P Claspill Community Champion

Hello @[deleted] Welcome to the Atlassian community. Here we are a user community where we a mostly users of the Atlassian products offering advice to other users. We have no access to any of your account information and cannot delete your account for you. We can try to help you figure out how to delete your account if you…

What API endpoints are you calling? What parameters and data are you providing with that call?

Hello @정지민 _ruirui4_ Welcome to the Atlassian community. There is no error information included with your post. What API endpoints are you trying to use? Can you show us the call and payload you are using?

With a free subscription to Confluence all users allocated the User App role for Confluence should have full access to it. That would be shown in each user's account. Granting that role would automatically add the user to the default user group for accessing the product. That group is created automatically by subscribing…

Hello @Sonia Saini Welcome to the Atlassian community. Have you reviewed the documentation provided by Atlassian on managing API tokens? https://support.atlassian.com/atlassian-account/docs/manage-api-tokens-for-your-atlassian-account/

Couldn't this be handled through your HR department as part of the standard set of policy docs your employees are required to acknowledge/sign? Are you trying to meet a compliance requirement being imposed by an external agency? Does this apply to other software applications that your employees use? I can't think of…

Hello @Sherwin Soriano Are you talking about internal user who would be licensed and accessing Jira Software? Or are you talking about customers who would not be licensed and would access Jira Service Management? What problem are you trying to solve by getting users to accept Terms of use? What is your current process for…

Hello @Charan J Welcome to the Atlassian community. This specific area, the Jira Questions forum, is intended for discussion and questions related to the Jira app. This is not the right area to solicit job opportunities. If you want to network about job opportunities I recommend you join the Jobs & Careers Group. You might…

Hello @Simon_McDouall Welcome to the Atlassian community. Can you get a copy of the URL that is shown in the affected users' browser when they get this message and see if you can open the page? If you can do that you can use the Share option to see if there are any restrictions set on the page or if it is inheriting…

Hello @Matthiew Marks Welcome to the Atlassian community. Are you trying to import the space into the same Confluence instance from whence you created the backup, or a different Confluence instance. Reference: the community post discussing the Confluence Space Key Renaming feature I see in the comments that it says that…

Hello @Pankaj Mehta Welcome to the Atlassian community. To which "default jira report" are you referring? Can you provide a screen image? Does his concern data from a Company Managed project or a Team Managed project or both types of projects in the same report?

First question, does the specified person have a User Account in your Jira instance? Second question, if you go to one of these issues in the UI are you able to manually change the Reporter to the specified user? Third question, when you say you used the "ID", does the value match the username shown in the user's profile…

Hello @onlinedocusa Welcome to the Atlassian community. As this is a user community, where users of the Atlassian products help other users, we don't have any direct access to help you restore you data. We can only offer advice. When was the subscription deactivated? You may be able to reactivate it yourself if it is…

Hello @Andrej Freeze You have not mentioned the availability of the solution I specified - Team Managed projects, and yet that provides exactly what the author asked for. Do you not consider that a viable solution? If not, why not? 

Your getting invalid JSON like because whatever you replaced something with was incorrect. What did you actually try?

Also, @Jennie Miller double check that the course you are referencing is for Jira Cloud and not Jira Data Center.

Hello @red888 To allow non-Jira Admins to create fields for use in a project they must be using a Team-managed project. In such projects the users assigned to the Administrator role in the project can create custom fields that are isolated to that one project. For more information about the differences between Team and…

FYI when I said that {account id} had to be replaced, that included replacing the curly braces vs. putting your value between the curly braces. Apologies for missing your tags that show you are using Data Center. The relevant documentation for Data Center is located here for Advanced Editing with JSON:…

Hello @Jamil Wahbeh Welcome to the Atlassian community. Jira Data Center does not natively support creating JQL where the criteria is based on comparing one field to another. If you have third party apps (like ScriptRunner) that extend JQL capabilities, then it might be possible. Also note that Remaining Estimate is a…

Hello @rlrector Welcome to the Atlassian community. As this is a user community, where users help users, it is not the best method for submitting a change request to Atlassian. You can review their public backlog to see if such a change requests already exists: https://jira.atlassian.com/secure/Dashboard.jspa If one does…

Hello @Suresh Srini To set the Reporter field the JSON would be { "fields": { "reporter": { "id":"{account id}" } } ...where {account id} is replaced by the Atlassian Cloud User Account ID associated with the person you want to specify as the reported. That means that whomever you want to make the Reporter has an Atlassian…

It sounds like @David Nickell is willing to do the work for you.

Hello @Álvaro Boza If you don't have the ScriptRunner app (suggested by @Petru Simion _Simitech Ltd__ ) then you could do this with an Automation Rule. Are you familiar with Automation Rules? Does this need to be executed for Epics in more than one project/Space? Are the project/Space types where this is needed…

The reactivation process for a Free subscription is the same as for a paid subscription. However, depending on when your subscription was deactivated you may not be able to reactivate it, and you would need to contact Atlassian for assistance. We are a user community here, where Atlassian product users help other users. We…

Hello @Álvaro Boza Welcome to the Atlassian community. Do you really mean Subtask type work items, or do you mean the child items of the Epic? Subtasks cannot typically be directly connected to the Epic, but are instead children of standard work items that are children of the Epic. Do you want to update this field as time…

Hello @Matteo Neirotti Welcome to the Atlassian community. Follow the same instructions I provided to @ereynoso931 

It is in design mode at first i was wanting to start automation rule off at the start of a sprint. Create a 1st Story with about 20 sub tasks then another story with about 5 sub tasks. If you trigger this rule based on the sprint starting, the items you create will be considered scope change for the sprint since they are…

Hello @Suresh Srini Does this concern a Service Management project? How have you create your own customer list in Jira? What type of custom field is customfield_10205?

Hello @Joshua Stokes According to the following unresolved item, it is not possible to set the Parent Epic for an item in a Team Managed project via a CSV upload. https://jira.atlassian.com/browse/JRACLOUD-93760 I recommend that you open a support case with Atlassian Technical Support about this, since the import process…

Since there is no custom field type that will autopopulate with Project Roles you have a couple of choices. 1. Instead of using Project Roles create a User Group for each Project Role. Natively there is a custom field type for selecting from User Groups. Such fields do not allow you to filter what is available for…