Trudy P Claspill Community Champion

@Alex Koxaras -Relational- I believe that is an inaccurate statement. With a Company Managed project, issues in the column farthest to the right are considered "complete" when completing the sprint, even if that column does not contain a "done" status and the issues do not have a Resolution value. The only defining factors…

I'm not familiar with Quicksight. I'm afraid that answer doesn't tell me what data you are extracting from Jira. Did you construct the data extraction or is Quicksight pull data from Jira on its own?

No, that isn't a configuration option.

Hello @Chetan Hassarajani Welcome to the Atlassian community. I have not had to set up an incident management implementation of Service Management, but I did find a variety of videos available on YouTube. Perhaps those would be helpful to you. https://www.google.com/search?q=jira+cloud+incident+management+setup+youtube

Hello @Mara Julin To be able to add links to other issues you need the Linked Issues "field". It looks like this in the Create Issue dialog. You choose the type of link (i.e. "relates to") in the first field, and in the second field enter the issue key for the issue to which you want to link. If the issue already exists…

Hello @[deleted] You need to use the issuesInEpics() function. issueType = Bug and issuefunction issuesInEpics(<filter>) I know that if you replace <filter> with the JQL that you used to select your Epics, and put that JQL in quotes, then the above should work. I don't have a Jira Server/Data Center instance where I can…

Hello @James Johnson Welcome to the Atlassian community. How many characters are in the data? There is a length limit of 32,767 characters for Paragraph fields. If that is what you are encountering there are some change requests concerning that field's length, but the workaround is that you will have truncate the text…

Hello @Kurt De La Rosa You can display 10+ swimlanes on your board, as demonstrated in this image. If there is a swimlane not displaying then there are either 1. No issues that match the criteria for that swimlane, or 2. The issue(s) matched the criteria of a swimlane that appears higher up on the board. And issue will be…

Hello @Ishan Banerjee Welcome to the Atlassian community! Are you working with Jira Cloud or Jira Server/Data Center? Do you have any third party apps that extend JQL functionality, like Adaptavist ScriptRunner or JQL Tricks?

Hello @Diego Arturo Bustos Aponte Those are not system fields defined by Jira. Are those custom fields that you have added to your Jira system? Can you provide a screen image that shows the values you are trying to get?

Hello @Rakesh Here is the home page for information on Automation for Jira. https://support.atlassian.com/jira-software-cloud/docs/automate-your-jira-cloud-processes-and-workflows/ When do you want the ticket to be checked to see if it is unassigned? Should that happen immediately after the ticket is created? It should be…

Hello @Agnieszka Zielonka I have a few question to make sure I understand your scenario. You said you have "one sprint to all project in Jira". Do you mean you have one scrum board where you make a sprint, and all your Jira projects use that same sprint? If that is the case, does that board have a filter that includes all…

Hello @Danisse Are you trying to extract data for a single sprint or multiple sprints? What data specifically are you trying to extract? You can export data from issues in bulk from the Advanced Issue Search screen.

Good suggestion, @Fernando Eugênio da Silva You don't actually need to create a variable for the issue key of the Epic. Just use {{issue.key}} in the Lookup Issues JQL where you have {{epic}}. Also note that if this is for a Team Managed project, in the JQL of the Lookup Issues action you need to use Parent rather…

Adding to this... Using a Post Function or a transition screen applies only to Company Managed projects. Note also that you should have Post Functions on your transitions to not-green/not-done statuses to clear the Resolution field also. Otherwise if an issue goes from Done to In Progress, those reports would still count…

If your teams are not really using the Fix Version field and Release Versions, adding that to the mix would be probably an unnecessary complication. Instead I would recommend that you use the Hide Done option in the board configuration to reduce the clutter in the Done column by hiding items that have been done for a…

Hello @Tanishka Bansal Are the issues in statuses that are mapped to the column farthest to the right on your Scrum board?

Hm, I have not seen anything like that before. I recommend that you ask your Jira Administrator to contact Atlassian Support directly. https://support.atlassian.com/contact/#/

The following applies to Company Managed projects only. The field should be in all Field Configurations by default. For setting the Resolution field: If you want to have multiple values available and let the user select one, that is typically done by 1. Create a screen that has just the Resolution field on it. 2. Attach…

Obrigado por essa informação adicional. Vamos começar abordando a questão sobre a alteração automática do status. Isso pode ser resolvido criando uma regra de automação. Você está familiarizado com a criação de regras de automação? Você é um administrador de projeto para este projeto ou um administrador do Jira? Você deve…

Hello @Florian Winkler It is not currently possible to customize the displayed fields on cards in either the Backlog or Board view for Team Managed projects. You can vote on that change request here: https://jira.atlassian.com/browse/JSWCLOUD-17336

Thank you, Cyril. If your question has been answered adequately, please consider marking the Answer as Accepted to help other users find posts with validated answers.

Hello @Mara Julin Are you working with a Team Managed project or a Company Managed project? That information will show at the bottom of the navigation panel on the left. I have tested with a Company Managed project, and you can add a multi-select field to the cards on the board and the columns in the List view in that…

Hola @Lucas Silberberg , Sí, y de hecho, recientemente se agregó una nueva plantilla de regla a la biblioteca de reglas de automatización para eso. --- Hello, Yes, and in fact a new rule template was recently added to the Automation Rules Library for that. Can you notify via email or other means when the task is about to…

Hello @Jennifer Doerre Welcome to the Atlassian community. The Bulk Change screens are not configurable. Can you tell us more about your scenario and the message that you want to remove?

Hello @Dominic Deguzman You can get that information with JQL searching using the CHANGED operator. sprint = <your sprint> and (status CHANGED FROM "UAT" TO "dev" OR status CHANGED FROM "qa" to "dev") You may want to add the optional date predicates so that the status change time frame is limited to the time frame of the…

Olá @Fernanda Fontana , Bem-vindo à comunidade da Atlassian. Quanto tempo se passou desde a data de vencimento do pagamento? Os administradores da sua organização podem acessar https://admin.atlassian.com e acessar a área de cobrança para atualizar as informações de pagamento? --- Hello, Welcome to the Atlassian community.…

Hello @Christina King By default Jira does not automatically close the parent issue when all the subtasks are closed. If that is happening automatically, then somebody has added an automation to do that or modified the workflow to cause that to happen. Have you checked the workflow and automation rules to see if either of…

The curly braces {{}} are used in JQL in automation only when you are inserting into the JQL a variable or a specific issue's field value that is known within the Automation. For the criteria and Priority in (High, Highest) there are no variables or references to values in specific issues so there is no need for curly…

The purpose of the Resolution value is to give more context to the Status. An issue might be done because it was cancelled, or because a decision was made to not do it, or because it was actually implemented. Resolution enables you to have one Status value for "no more work is needed" while being able to provide more…