Trudy P Claspill Community Champion

Based on your screen image of the Defect, the Sub Test Execution issues are connected as Sub-tasks (1), not linked issues (2). You can't use linkedIssuesOf to retrieve Sub-tasks. Instead you need to use subtasksOf. issueFunction in subtasksOf("project in (PricingTool,Primus) and issuetype = Defect AND status in (New, Open,…

Hello @Chetan Hassarajani For future questions please start new Question post so that the entire community will see the question. Tacking new questions onto existing posts does not have the same visibility. The Assignee field can only be set to individual users. If you want to indicate a Group assignment for an issue and…

No, the document link I provided is for Jira Service Management Cloud and noted in the URL and on the screen.

Hello @Yagmur Gümüs Welcome to the Atlassian community! Can you provide a screen image for a Defect that show it has Sub Test Executions associated with it? linkedIssuesOf will retrieve only issues that are directly linked to your Defect issues. If you Sub Test Execution issues are not directly linked to your Defect issues…

In my Company Managed Work Management project the multi-select field shows up both for Column selection in the List view and Customize Cards in the Board view. The symbol that appears next to Single Select and Multi-Select fields is the same. I confirmed by creating one of each in for my project. Are you sure none of the…

That information can be found here: https://support.atlassian.com/jira-service-management-cloud/docs/choose-a-request-type-for-email-requests/

Your post is tagged that you are using the Premium edition. Are you making your Features children of Epics through an Advanced Roadmap Plan? Are you instead using generic issue linking? My rule works if you have made the Feature a child of an Epic through an Advanced Roadmap Plan. In that case there is no Linked Issue…

When an issue is initially created it is set to the first status in the workflow. The rule is executing after the issue creation is completed and the issues is already set to that first status. You are getting the error that the issue can't transition to ATT_VERIF_CGRH because the issue is already in that status, and there…

Hello Rakesh, If you want the change to be made right after the issue is created then you would start your rule with the Issue Created trigger. You would next add an Issue Fields Condition to confirm that the Assignee field is empty. Do you want this rule to run against all issue types in your project? If not, then you…

I'm glad I could help. If your issue has been resolved, please consider marking the Answer as Accepted to help other users find posts with validated solutions.

This document is the starting point if you want to migrate content from one Confluence Cloud site to another Confluence Cloud site: https://confluence.atlassian.com/cloudkb/migrating-from-confluence-cloud-to-confluence-cloud-691011969.html

Hello @[deleted] Yes it is possible to change the site URL. Refer to this document: https://support.atlassian.com/organization-administration/docs/update-a-product-url/ However, I notice you tagged your post to indicate you are using the Free plan, and it is not possible to change the site URL if all products on the site…

What type of field is the "Vehicle Type" field?

Hello @ADM Amar Msaid Can you please show us the entire automation rule? Often problems are caused by the context in which the step executes. We can't know the context without seeing the rule. Regarding your diagram, location 1 is not actually a status. It is just a visual indicator of the starting point in the status…

Hola @Hector Bertorello , Actualmente no es posible analizar directamente el correo electrónico entrante y crear un tipo diferente de ticket ni poner información en otros campos cuando se crea el ticket. Una solución alternativa sería usar Automation for Jira para crear una regla que analice la información en los campos…

There is an issue related to Priority icons here, though it is not specifically about being able to upload addition icons. https://jira.atlassian.com/browse/JRACLOUD-74639 I did find these issues about being able to upload custom icons to be stored in Jira Cloud: https://jira.atlassian.com/browse/JRACLOUD-80787…

What type of field is the "Vehicle Type" field? Is it a selection list field? If so, does it allow only one value to be selected or multiple values? Is the value you want literally "ABC AND XYZ" or are you looking for issues where the field is "ABC" or it contains "XYZ" or it must contain both "ABC" and "XYZ"? This part of…

I think it is still the method described in my answer here: https://community.atlassian.com/t5/Jira-Software-questions/How-can-I-add-a-custom-priority-icon/qaq-p/1650510

Hello @Sushma M P Welcome to the Atlassian community! What do you want it to do? How do the results not match your expectations?

#2 - "completed" issues can be moved from one project to another. Any generic links between those and other issues should be retained.

Olá @Leonardo Rosa Dos Santos , Bem-vindo à comunidade Atlassian! Se você estiver atribuindo um esquema de tela diferente ao seu projeto, o outro projeto não será afetado. --- Hello, Welcome to the Atlassian community! If you are assigning a different screen scheme to your project, the other project will not be affected at…

Glad I could help! If your problem has been solved, please consider marking the Answer as Accepted to help other users find posts with validated solutions.

Hello @Nate Mark Welcome to the Atlassian community! How is the CEO getting information about the sprints? Depending on how they get their information, maybe you could enter that information into the Sprint Goals field instead? Or you could use Components or Labels (or another custom field) in the issues to identify the…

It appears that your Epic Link/Epic Name is "Account Rating" with a space. If you put it in the query without a space, that would explain why no results are found. After fixing that if you still get no results then please show us the actual filter you are trying to use.

#1 - You can't move a Roadmap. Team Managed projects support only the Basic Roadmap functionality. The Basic Roadmap associated with the scrum board for the Company Managed project will display the issues in the project. Sprints will not move from the Scrum board in the Team Managed project to the Scrum board of the…

Hello Helen, If the URL for the Jira instance is similar to the following then you are using Jira Cloud. https://<something>.atlassian.net Can you provide a screen image of the screen you are on when the issue occurs, even if you can't capture the image itself, so we understand where it is happening? I think you might be…

That is the path to getting your issue solved. This is a community of Jira users so we are not able to help directly with deactivated, cancelled, suspended, or expired products or accounts.

Hello @Helen Peters Welcome to the Atlassian community! Are you working with Jira Cloud or Jira Server/Data Center? Can you provide a screen image that shows us your problem? If other users are not having the same problem that suggests that the other users have permissions that you do not. Have you contacted the Project…

Hello @Franklin Thomas L Welcome to the Atlassian community. Are you moving issues between projects in the same Jira instance or in different Jira instances? You said both "instances" and "projects" in your post. It makes a difference whether your moving just between projects or also between instances. What functionality…

Hello @Juan Fuentes Your syntax is incorrect. If you want the results to show the Epic and its child issues, and "AccountRating" is the name of the Epic, and the issues are in a Company Managed project in Jira... then the syntax you need is this: project=AVOB and ((issuetype=Epic and "Epic Name"="AccountRating") or ("Epic…