Trudy P Claspill Community Champion

What type of field is "Status do Bloqueio"? What does the Audit Log show for the rule execution?

I found this post with an answer from @Chris Buzon that says you can set the Epic Status field thus in an Edit action: { "fields": { "Epic Status": {"value": "Done"} } }

Can you confirm that "Vehicle Type" field is a String type field by showing us the Custom Field configuration for it? Jira documentation indicates that the "=" operator doesn't work for Test and Paragraph fields. That makes me suspect that your Vehicle Type field is not a text field. Without quotes of backslashes, please…

Hello @Ashima Bhatia Jira does not automatically roll up story points from subtasks to parent issues. You can customize Jira by creating an Automation Rule that would do that. However, story points are not typically assigned to subtasks. Rather they are assigned to the parent issue as a method to estimate the effort of the…

Hello @Cheney Ma You can find information about the browsers supported by Atlassian Cloud products here: https://support.atlassian.com/atlassian-account/docs/supported-browsers-for-atlassian-cloud-products/ It says "Latest stable version on latest OS release supported"

Bonjour @Sandra CRINER , Bienvenue dans la communauté Atlassian ! Il n'est pas possible d'ajouter le champ "Epic Link" aux projets gérés par l'équipe. Ces projets n'utilisent pas ce champ pour enregistrer l'épopée parent d'un problème. À la place, les projets gérés par l'équipe utilisent le champ "Parent". Le gadget…

You can manually review the History tab for the issue to find the dates when the status was changed and compare that to the date when the issue was flagged. There is no field that you can query to get that information natively. Going forward you could create a custom field and use automation to fill the field with the…

Are "ABC" and "XYZ" separate substrings within a larger string? Can you provide a screen image showing an example of this field and the content it would hold, plus identify the substrings for which you would want to search? If Vehicle Type is a text field and you want issues where that text field contains the substrings…

Try this TRIGGER: Issue Created FOR BRANCH / RELATED ISSUES / JQL JQL: summary ~ "{{issue.summary.left(10)}}" and issue != {{triggerIssue.key}} ACTION: Link Issues You might want to add conditions after your trigger if you want to limit the rule execution based on elements of the created issue (i.e. Type, a setting in…

In the Premium instance to which I have access, I don't see the Security Level field at all on any type of task. Instead issue security is set by clicking on the padlock icon at the parent issue level. On a Subtask if the parent doesn't have a security level set, then the padlock icon doesn't appear at all. If the parent…

I don't fully agree with you. The initial status for a newly created issue is determined by the workflow for that issue. The issue will be set to that status as part of the issue creation process. A rule that uses an "Issue Created" trigger is triggered after the creation process is completed for that issue. By the time…

Hallo, Ich bin mir nicht sicher, ob ich deine Frage verstehe. Ich brauche auch mehr Informationen, um darauf zu antworten. Arbeiten Sie mit einem Problem in einem teamverwalteten Projekt oder einem unternehmensverwalteten Projekt? Diese Informationen werden unten im Navigationsbereich auf der linken Seite angezeigt. Wie…

When using the Issue Linked trigger you have to be aware of which issue in the pair is considered the "source" and which is considered the "destination" when the link is created. This is usually distinguished by the Inward and Outward Descriptions used by that link type and how those apply to the pair of issues. With the…

What are you trying to accomplish by setting a security level for the subtask but not for the parent issue?

After the Lookup Issues action you can add a Condition / Advanced Compare to check that the number of issues returned is greater than zero. This smart value gives you the number of issues returned by the last Lookup action: {{lookupIssues.size}}

I have to dash, but I thought I'd throw this out. You could use a Lookup Issues action to retrieve the issues that have the "relates to" link to your trigger issue. Then you can get the key(s) for those issues from the Lookup Issue results which is a list. i.e. Lookup Issues action JQL issue in…

Hi Sam, There is no screen image. I asked about the trigger because if you were using the Issue Linked trigger that would give you access to both issues in the link pair. I'll await your screen image before offering other guidance that might not be useful. :) <edited> There's the screen image!

If you can report back here what you learn that would be awesome. I'm always glad to learn something new.

Hello @Melissa Kibrick In your Automation Rule have you made use of the Log action to print out the value of Custom Field 6, Custom Field 2, and your math operation to ensure they have the values you expect? Are your two custom fields Number type fields?

What is the trigger for your rule? Can you show us the entire rule?

Subtasks inherit their Security Level from their parent, but there are ways to set subtasks to a different security level. However, I note that you tagged your post as using the Free plan. Security Levels can't be customized in the Free plan.

Are you looking for just the total points planned at the beginning of the sprint and the total points completed at the end of the sprint? Or, are you trying to get the history of how points may have changed on issues and how points for the sprint may have changed as issues were added and removed? At this time there is not…

JQL criteria for text fields does not support the use of regex. You said you are trying to match the first 10 digits from the newly created issue Summary against other issues. Are the digits the first 10 characters in the summary? If so, then you could use the left() function to pull the first 10 characters.…

Hola, ¿Puede proporcionar un ejemplo del contenido del correo electrónico entrante? ¿Cuál es el tipo de campo para el campo Ubicación? Una cosa que puede encontrar útil para depurar su regla de automatización es usar la acción Registrar para imprimir cualquier valor inteligente que esté tratando de usar. La acción…

Hello @Jordan Wolman From where did you get the idea that you could use that sort of syntax in a JQL? This document discusses what is valid to use when searching a text field: https://support.atlassian.com/jira-software-cloud/docs/search-syntax-for-text-fields/

Hallo @Sarah Kniep , Willkommen in der Atlassian-Community! Arbeiten Sie mit einem teamverwalteten Projekt oder einem unternehmensverwalteten Projekt? Diese Informationen werden unten im Navigationsbereich auf der linken Seite angezeigt. Probleme mit Unteraufgaben werden im Backlog nicht separat angezeigt. In der…

Hello @Pavan Reddy Welcome to the Atlassian community! The page you referenced is for Jira Server/Data Center. Selecting a time frame for the same report in Jira Cloud is not supported. Refer to the documentation for that report in Jira Cloud here:…

Hello @Shashwini Nair You said: "However, yesterday I had to update an existing custom field type from numbers to text." Jira does not support changing the Type of a field. Exactly how did you accomplish that change? You can use the method described in the below page to print out all the fields associated with a specific…

Hello @Aimee Davies Try using the "fields" attribute just once. Examples can be found here: https://support.atlassian.com/cloud-automation/docs/advanced-field-editing-using-json/ { "fields": { "customfield_11602":"Done", "Status":"6" } }

Those are not fields in the issues. In each issues only the current Story Point value is stored. The reports you are viewing are calculating that information on demand by parsing through issue history.