Trudy P Claspill Community Champion

Let us know how that works for you. To convert the Feedback items one at a time from standard issues to subtasks use the Convert option you can find in the ... menu when viewing an individual Feedback issue. You can also use the Bulk Change option from the Advanced Issue Search screen. Filter for all the Feedback issues…

I don't think even Atlassian Support can change that configuration. Please report back here what you learn from them. I am anxious to hear what they say. If you are considering converting to a Company Managed project you would use the Move Issue function to move the issues from the Team Managed project to the Company…

No. For a Team Managed project there is no support in Automation Rules for putting an issue on the Board. The issues will go into the Backlog. There is a change request for that here: https://jira.atlassian.com/browse/JSWCLOUD-21481

The easier problem to address is the email issue. For the Send Email action you need to provide the email address for the user. To do that for a value from a single user picker field you would append .email to the smart value; i.e. {{issue.assignee.email}} The more complicated issue is the smart value in your branch. Where…

The IF step is a Condition. A Condition checks to see if the current issue meets a condition. In this case you are checking that the issue that triggered the rule has a 7-9 digit string in its Summary. This type of step does not look for other issues that have the same value. Here is the basic structure you need: Trigger:…

Hello Rafael, I think there may be a misunderstanding. The Project is the container for the issues (Epics, Stories, etc.). The Board is just a way to view and manipulate the issues that are in the project. The Backlog screen will show you lists of issues. On the left will be a panel that shows you only the Epics. On the…

is there a way to include the "label" that created them in the info, this would help to track tasks against each vehicle via dashboards etc.? Yes, the smart value {{AffectedVehicle}} is the Label value. You can use that smart value to set the value of the Labels field in the created issue.

That is within the capabilities of the Scheduled trigger. In the trigger you specify that you want to run a JQL to select the issues against which you want to operate. Then provide the JQL to select all the Epics. You will probably also want to uncheck the box below the JQL that says it should select only Epics that have…

As I said, each column represents a field that can contain data for each issue, and you can't change the name of a field. You can change which fields/columns are displayed by clicking on the plus sign to the right of the last column. That will give you a list of the available fields. You can deselect the ones you don't…

So, you are changing the issue Status from "In Progress" to another value, and that indicates that another team is responsible for the issue. Is that correct? If yes, then the basic structure of your Automation rule would be: TRIGGER: Issue Transitioned From Status: In Progress To Status: <the status to which you are…

Note that you can't change a project from Team Managed to Company Managed. You have to create a new Company Managed project and then move your issues from the Team Managed project to the Company Managed project. Review this documentation for more information:…

@Mike What type of project is this - Team Managed or Company Managed? Please look at the bottom of the navigation panel on the left. If it is a Team Managed project you don't have the same option to create additional boards that you see in the navigation panel with Company Managed projects. You can still create additional…

Hello @Mike In your original post you stated that you created a company-managed project. Unfortunately that is not accurate. What you are showing in your image is a team-managed project. Components functionality is not available in team managed projects. You can vote on a change request for that here:…

Can you provide a screen image of your rule, and an images showing the error messages?

Hello @Dean Sekuloski Your Bitbucket question is posted in a Jira Questions board. Does it have something to do with Jira? As a Site Admin you can reach out directly to Atlassian Support on this issue by opening a support ticket at: https://support.atlassian.com/contact/#/

Hello @Rohit More I recommend you create an automation that uses the Version Released trigger. You could follow that with a Lookup Issue action to look up the issues in the released version. And then use a Send Email action, using the smart values available with the Lookup Issues action to add issue information to the…

My experience has been that use of the Create button from the menu bar resulted in the newly created issues being added to the Backlog for a Team Managed project. I don't recall having the same experience as you.

I have not used either of those apps before. I have always used Sharepoint or a SCM system for document file version control, or used Confluence wiki pages rather than files for documentation. As for demonstrating version history in Confluence, I would say set up a trial version, create and edit pages so you can look at…

I'm glad I could help clear that up. If your questions have been answered adequately, please consider marking the Answer as Accepted to help other users find posts with validated answers.

Hello @Barrett Williams Welcome to the Atlassian community. If you are working with a Team Managed project, the Dropdown list can have a maximum of 55 options per this document. According to a 2020 answer on this post there is no hard limit on the number of options in a Selection List custom field (for Company Managed…

Hello @Daniel Martin Jira is not a document management tool. It is a work management tool. Confluence is a wiki collaboration tool. It would be better suited to your needs than Jira, but it really depends on the actual requirement. Are you trying to manage document files or can the information be displayed in a wiki? What…

Per feedback on this post it sounds like the problem has been resolved by Atlassian Support.

Per your feedback on this post it sounds like this was fixed by Atlassian Support.

Hello @Danish Akhtar Welcome to the Atlassian community. Those column headers are the names of the fields that contain the data. You can't change field names. Can you tell us about the problem you are trying to solve with this idea about changing the column headers?

Hello @Adriana Almeida da Cruz How do you determine the "first" and "last" subtask? Would you consider the first subtask to be the one with the earliest non-blank start date? And would the last subtask be the one with the latest non-blank end date? If Yes, then take a look at this post.…

Hello @Kimon Candiotes Are you using the Free, Standard, or Premium plan for Jira? If you see the option for "Plans" in the menu bar then you are on the Premium (or Enterprise) plan. If you do have that option then you can use the Advanced Roadmaps functionality to create Roadmaps that display information from multiple…

Hello @Nicholas Mason Welcome to the community. If your rule is addressing issues in multiple project then it must be constructed as a Global/multi-project rule. Those can be created only by Jira Administrators from the Jira Settings > System > Global Rules page. For such rules on the Rule Details page you must indicate…

Hello @Andy Macourek Are you actually putting the quote marks around the user value? You should be able to start typing in the user name and get a list of potential matches. When you select the user it will automatically change to the user's unique ID rather than their display name.

Hello @Mike Welcome to the Atlassian community. Can you confirm this is a Company Managed project? Is it a Software, Service, or Work Management project? (Refer to my answer on your other post here for how to determine that.) Work Management and Service projects don't directly support multiple boards. Neither do Team…

Hello @Mike Welcome to the Atlassian community. Did you create a Software, Service, or Work Management type of project? If you see navigation options in the panel on the left then you have a Software or Service project. Which one it is will be shown just below the Project Name at the top of the panel. Components…