Trudy P Claspill Community Champion

Hello @Paulo Vinicius Corrêa Welcome to the Atlassian community. Please provide more information. What steps are you executing when this occurs? What page are you viewing when you start these steps? Can you provide screen images? Are there any messages displayed?

Hello @Alastair Richard Lavery Welcome to the Atlassian community. I don't know exactly what is happening on the back end in this case, because I am not a developer of the product, but the simple fix is to add a clause to exclude issue created in the past 14 days. AND created < -14d

Hello @CEDRIC DEVAUX If you review the information available with the Issue Linked trigger you will see that it explains how to identify each issue in the linked pair. Which link type are you using? How are the two issues related by that link? For example AAA-1 blocks BBB-1 or AAA-1 is blocked by BBB-1

I have just now noticed that you are working in a Team Managed project (looking at the bottom left corner of the very first image in your original post). Team Managed projects don't use the "Epic Link" field. Instead they use the "Parent" field. In the Lookup Issues action in your For Epic (parent) branch, change "Epic…

Your original post talked about two different options. 1. Not able to transition to In Progress/Done 2. Not able to add to sprint. For which of those are you trying to create an automation rule? If it is #2 would you want to be notified if the issue was added to an Active Sprint only, or to a Planned Sprint only, or to…

Note that you can see the Audit Log for individual rules by click the Audit Log link below the Rule Details link. Your image is showing the audit log list for all rules. The list will not update automatically. You have to refresh the page to show new audit log entries if rules have run since you took an action that…

So I need total percentage of the Project completion, If you are using "project" to mean a Jira Project that you would see in the list of projects at https://<your URL>/jira/projects, you can see the percentage of issue completed in a project by creating a Jira Dashboard and adding a gadget to it that shows percentage of…

To clear the "Parent Link" field this worked for me: { "fields": { "Parent": null } }

Hello @NORBERTUS WUSANA Is Queue Number a custom field you have created? Are you trying to fill that number in automatically? You mentioned that the second part (ABC, DER) comes from another field. Where are the other parts coming from?

Yes. If you invite a user as a Guest, they can be in only the Guest Users group and can be granted access to only one space at any given time. If you add the user to a group that has product access, then that user will no longer be just a guest and they will consume a license.

プロジェクト レベルでデフォルトのスプリント期間を設定する方法はありません。 また、スプリント期間オプションをさらに追加する方法もないようです。 これらのアイデアのいずれに対する変更リクエストもまだ見つかりません。 ---- There is no way to set the default sprint duration at the project level. Also, there doesn't seem to be a way to add more sprint duration options. I haven't found a change request for any of these ideas yet.

Hello @Abhishek Kalamkar I see that the issue for which you are trying to clear this field is custom type you have named "New Feature". Is this part of an extended issue hierarchy that was created in Jira Premium? If so, can you show us the Issue Hierarchy configuration page? May I ask why are you trying to clear this…

It would be great if you can report back here what you learn, in case somebody else runs into the same problem.

I don't have a gadget like that available in my Confluence instance but that may be because I am using Confluence Cloud or that gadget comes from a third party app. However, I suspect that the status are being shown in order from left to right in the same order they are arranged in on the page where Jira Administrators…

I apologize. I missed an error in your rule. The For branch has selected the wrong item. "For Parent" is to find the parent issue only for subtask type issues. When you want to find the parent Epic you need to use "For Epic (parent)":

Can you show us a screen image of what you see when you try to "open the burnup report for 12 sprints ago" ? If you type in the name of a missing sprint does the list show you a match?

It doesn't appear that there are any users specified in the Budget Approvers of the second request. Are you trying to add that information when creating the second request in the automation rule? If so, please show us the details of the Create Issue step from the automation rule.

Hello @Helen Craig First I'd like to point out that you can set the Scheduled trigger to run on the first day of the month. Second, are you running this rule to create issues in a Team Managed project or a Company Managed project? Third, can you confirm that the project People and HR include a Subtask issue type? Can you…

Based on the document link you provided, you put in the wrong URL for GanttPro in step 4. The document says to enter https://jiraapi.ganttpro.com. Your image shows https://ganttpro.com.

Can you provide a screen image of the application Links screen? What steps are you executing when you say you are "executing the connection"? Can you provide screen images for that?

The problem is that you are referencing the wrong field in the smart value. In the smart value you reference "Story Points" but the field that holds the value is "Story point estimate". Change your smart value to the correct field and you should get the expected result.

Hello @juanpablo In what way exactly is it not working? Are you getting an error message? If so, what is that message?

Hallo @Michel Campagne , Welkom bij de Atlassian-community. Misschien wil je een Atlassian-partner zoeken om je te helpen. https://partnerdirectory.atlassian.com/ (Disclaimer: ik werk voor een Atlassian-partner in Noord-Amerika.) --- Hello, Welcome to the Atlassian community. You may want to look for an Atlassian Partner…

Olá @Leonardo Solano , Bem-vindo à comunidade da Atlassian. Que tipo de campo é customfield_XX1? Que tipo de campo é customfield_XX2? Você pode nos mostrar toda a regra de automação que você construiu? === Hello, Welcome to the Atlassian community. What type of field is customfield_XX1? What type of field is…

Hello @Adriana Almeida da Cruz Can you show us the Estimates on the subtasks? I see in your Automation Rule you are setting the Original Estimate value to: {{issue.subtask.Original Estimate.sum()}}d Is the "d" at the end because you want to set the Original Estimate to a number of days? It looks like the value is being…

Hello @jennifer.zou.zg Can you provide the specific details of your filter? How do you know they imported successfully? Into what type of project did you import the issues; Software, Work Management, or Service Management?

If you suspect the issues are getting removed from the sprint, you can confirm that by looking at the Sprint Report. You can also see it in the History of an individual issue. If you find that my responses have helped you resolve your issue/questions, please consider marking the Answer as Accepted to help other users find…

You're welcome! When you have a moment, please consider marking the Answer as Accepted to help other users find posts with validated solutions.

That does indicate the issues are coming from just one project. In the permission scheme associated with that project, to whom is the View Aggregated Data permission granted? Example:

I'm sorry, I was unclear with my request. I need to see the JQL of the filter, which is shown farther down on that screen. I am trying to assess if the filter is selecting issues from explicitly named project(s). Additionally, in what way has Insights been "enabled for everyone"? In the Permission Scheme(s) applicable to…