Trudy P Claspill Community Champion

As I understand it ithe statement will set only the check box values you specify and clear the rest. So if you want to set multiple check boxes you need to use the statement for setting multiple values in a single statement.

Hello @Elif Alverson If you need to create subtasks under only one of the child issues this rule will work. First, in addition to your condition to check the country, add a condition after the trigger to check that the trigger issue is an Epic. You don't want the rule to run when issue other than Epics are created. Next…

Hello @Stu Welcome to the Atlassian community. No, that is not possible. Boards are used to visualize and manipulate issues through their statuses.

Hello Mariano.Santoiano@teladochealth.com Welcome to the Atlassian community. I don't see anything in the documentation about the specific options available for Actor, and I don't have a self-hosted instance where I could look at that directly. Regarding getting the name of the user that triggered the rule, according to…

Hola @Luz Karime Toro Ocampo , Puede encontrar información sobre cómo crear filtros de búsqueda de problemas aquí: https://support.atlassian.com/jira-software-cloud/docs/search-for-issues-in-jira/ Para obtener una lista de problemas creados en los últimos tres meses del año, este filtro funcionaría: created >="2022/10/01"…

Hello @Alicia Pena When you are using the Issue Linked trigger the rule recognizes two issues; the "source" issue and the "destination" issue. The "source" issue is the one that triggers the rule. Determining which issue is the "source" and triggers the automation vs. the issue that is the "destination" depends on which…

Hello @helen.maijub Welcome to the Atlassian community. You could potentially accomplish this through use of an automation rule. However it would have to be a multi-project/Global rule, and those can be created only by a Jira Administrator. If the destination project/epic might vary, you would need a field in the source…

You could use this type of custom field Define the Context for the field to set a default value, add the field to your transition screen, and the text you added for the default value in the field Context will display in the transition screen.

Hello @Michelle Welcome to the Atlassian community. This document gives information on the keywords specific to Advanced Roadmap functionality that are available in JQL. https://support.atlassian.com/jira-software-cloud/docs/search-for-advanced-roadmaps-custom-fields-in-jql/ For your use case you would…

Hello @Артем Welcome to the Atlassian community. When you view the board are these issues in the column farthest to the right? Only the issues in the column farthest to the right are considered "complete" when you close the sprint.

I think you need to change the configuration of Jira Service Management as described below. Note this will affect all your Service Management projects. 1. Click on the gear icon next to your avatar. 2. Select Products. 3. Select Configuration under Jira Service Management. 4. Change the Organization Management option to…

Olá Leonardo, Não vi uma ação para executar script na interface do usuário. Como você conseguiu adicionar essa ação à sua regra? O código que você apresentou foi gerado pela exportação de uma regra de automação por meio da interface do usuário? Em caso afirmativo, você pode nos mostrar uma imagem da tela da regra conforme…

I recommend that you go through the Atlassian University self-paced training concerning Issue Security to get a deeper understanding. https://university.atlassian.com/student/catalog/list?search=issue+security I also recommend that you set up a test project to work out what you need before trying to apply it to your live…

I am sorry this has been difficult. I found a simpler way to do this. There is an action that I had not noticed until recently - Create Subtask. I tested this in both a Company Managed and a Team Managed project and it worked to create the issue and create multiple subtasks under the newly created issue.

You cannot flip a switch to change a project from Team Managed to Company Managed or vice versa. You have to create a new project and move the issues. Refer to this document for more details. https://support.atlassian.com/jira-software-cloud/docs/migrate-between-team-managed-and-company-managed-projects/ Yes, I did mean to…

Hello @Jade Bai Welcome to the Atlassian community. If your sprints have the same name then it is possible you are actually using the same sprint. Jira does not restrict what issues can be added to a sprint. If you create a sprint in your own board, an issue from another board can be added to your sprint by a person…

This post has been duplicated on 24 May 2023 here: https://community.atlassian.com/t5/Jira-Software-questions/Script-Runner-Enhanced-search-not-working-properly-for-next-gen/qaq-p/2368980

Hello @AVB Can you confirm that #2 is returning to you a list of Epics? And what exactly have you tried for #3? And what results do you get for each filter that you try? Working with issues in a Team Managed (a.k.a next-gen) project I was able to use this simple Scriptrunner Enhanced search to get child issues of an Epic.…

Hello @YohrizaC Welcome to the community. The message you are seeing is usually displayed when trying to change the status of an issue. Is "Backlog" an issue status? What is the current status of the PBIs that you are trying to change to "Backlog"? What action are you taking exactly when you are trying to move the PBIs to…

Adding to this... If it is a Status of "Won't Do", you can find a template for that type of rule in the Automation Library. When you go to the Automation page click on Library. In the Library are many template rules. You would want this one: They use Done in the template. You would need to change that to "Won't Do"

No, not with the native Export feature available from the Advanced Issue Search screen.

Hello @Aswathi D Are you trying to add Subtasks to an existing issue? The minimum information you are required to have in a CSV file is Issue Type and Summary. If you are trying to import data to make subtasks in an existing issue you will also need a field to have the parent issue's issue key. If there are required fields…

Hello @Alex John Is the project a Company Managed project or a Team Managed project? If it is a Company Managed project, take a look at Issue Security Schemes. https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/ You can use that to set a Security Level on each issue making it…

According to the documentation: "Make primary – specify a default instance if you have multiple links to the same type of application (for example, to multiple Jira servers)." I do not know for sure, but I would guess that you can have only one link that says "Generic Application" set as primary.

--- Hello, I see that you posted an image that looks like the columns of an agile board. By default the column header will show the name of the status mapped to that column. If you want to change that: 1. Click on the ... button in the upper right corner of the board and select Board Settings. 2. Select Columns. 3. Click…

Please check if following the guidance in the knowledge base article helps: https://confluence.atlassian.com/jirakb/re-activate-disabled-unmanaged-account-1217200779.html In addition here is another post on the same topic with some additional links that might help.…

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Can you confirm that this project is a Company Managed project? That information will be displayed at the bottom of the panel on the left. Can you show us the permission scheme associated with the project?

It would seem that the Dependent Dropdown field is not available then for the Issue Fields Condition. You will instead have to use an Advanced Compare Condition to check the value of the field.

Are you using Jira Server or Jira Data Center? For a self-hosted system of that version, Automation for Jira would've been installed as an extra app. Can you find out what version of Automation for Jira you have? You may have to ask your Jira Administrators for that information. While you're asking them that, you should…