Trudy P Claspill Community Champion

Olá @Rafael Yamashita , Bem-vindo à comunidade da Atlassian. Parece que não é uma função disponível no Jira Cloud pronta para uso com base nesta solicitação de alteração: https://jira.atlassian.com/browse/JRACLOUD-6207 Com base nas informações dessa solicitação de mudança e em seus comentários, existem aplicativos de…

Hello @Bridget Maizey Welcome to the Atlassian community. Yes, you can do that with Automation! Where in the Description does this information appear? Is it always at the beginning, always at the end, or might it be somewhere in the middle? Could there be more than one entry preceded by "$" in the Description? This…

Hello @Julien Béchade Can you get a screen image from the user and a screen image of what you see and show us both? Can you confirm that the user has not activated any Quick/Custom filters when they are viewing the board, and that they are in fact viewing the same board as you? Is this for a Team Managed project or a…

Hello @Atlassian Software Consulting (ASC) Welcome to the Atlassian community. In what way is the rule not working for you? Is the rule being successfully triggered? What does the rule's Audit Log show for details for execution of the rule? Because the rule is being triggered in one project and you are trying to use the…

Hello @Akihisa Sumi Per this documentation about deleting an Organization, removing products can take several weeks on the Atlassian side, and you won't be able to remove the Organization until that is completed. https://support.atlassian.com/organization-administration/docs/delete-your-organization/

Hello @Devashish Shirolkar Welcome to the Atlassian community. The ability to apply another filter to all gadgets in a board dynamically is not a feature natively available in Jira. I have seen some examples of a third party app that might be able to help you with this. I've never used the app myself, but check if it might…

@Alex Koxaras -Relational- The poster is talking about this form you can create in Manual Trigger automations. I just learned of this option from another post in the Jira Software/Questions community, and found it was announced in the last weekly blog post:…

Can you show us the ID field within the screen that shows the list of custom fields? When I add a custom field to a JQL statement it shows me the field type also: You should get a suggested match for your field when you start typing in "ID, similar to what I've shown above. Make sure you select the correct matching field.…

Hello @Barb Newkirk Without a third party app the only way to limit creation of specific issue types in a project is to use a Validator in the Create transition. However with that the user would still be able to select the prohibited issue type in the Create dialog. They would not discover the restriction until they tried…

Hello @Spencer Haven Dragging the issue to the calendar will attempt to set the Start Date and Due Date fields of the issue. Are you able to set those directly by editing an issue? Are you working in a Team Managed project or a Company Managed project? For a Company Managed project you would need the Edit Issue and…

Hello @Artattack Group Srl Welcome to the Atlassian community. When trying to "migrate" from Team Managed projects to Company Managed projects you have four choices: 1. Move the issues from the Team Managed project to the Company Managed project. Since issues exist in only one project at a time there would be no rollback…

Hello @fabian_yanofsky Your board (Active Sprints) will show only the issues assigned to Active Sprints. If a person adds an issue in the status Backlog to a sprint that is currently Active or subsequently started, then that issue will appear on the board. The list of items in the Backlog section of the Backlog screen in a…

@John Funk Issues in statuses in the Unmapped Statuses column are excluded from the board and the Backlog screen. If @fabian_yanofsky wants issues in the Backlog status to be available on the Backlog screen, then the status has to be mapped to a board column.

@John Funk I don't believe you cannot set a default value for the Description field in Company Managed projects. But you can do that in Team Managed projects. If you can set a default value for the Description field in Company Managed projects, can you describe how that would be done? I thought it could be done only by…

Can you provide the complete and exact JQL you are using when you get an error trying to using "empty" with the ID field? Also show us the error message you are getting. I have no error trying to compare a text field to EMPTY. I have tried with both a Team Managed project and a Company Managed project.

Hello @Claas Babendererde You should not be putting your mathematical operators in curly braces {{ }}. See the documentation here: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-math-expressions/ Looking at the statement provided by John: {{#=}}{{issue.customfield_10091}} /…

Hello @Eswar Tucha Welcome to the Atlassian community. Does your scenario consider that the parent issue may have multiple subtasks? It seems like you are describing a scenario where the parent issue could be updated repeatedly for changes based on a single subtask when it may have multiple subtasks. Would it not make more…

Hello @Jenna M Krier Can you confirm that this applies to a Business/Work Management project? And can you tell us if the project is Team Managed or Company Managed? That information will show at the bottom of the panel on the left. Can you show us a screen image of where you are trying to change the category? Are you…

Hello @mliebelt Welcome to the Atlassian community. Can you provide a screen image of what you see?

Hello @Diatta Harris Jira does not natively have functionality to present board templates through the normal agile board creation process. You could, however, set up a sample project with a sample board for Company Managed Software projects. Users could create a new board by copying that sample board. They would then need…

Hello @mcallejaf_sermicro Welcome to the Atlassian community. Jira does not provide any native reporting that will show you the time logged in a specific date range for an issue. To get that you will need to use a third party app that provides time tracking reports. One that I used before and likes…

Hello @Susheela_Kushwaha JQL is for getting lists of issues, not lists of projects. There is no searchable fields at the project level for the last time overall that an issue in that project was updated. You can, however, extract a list of all projects using the REST API. The data returned for each project includes the…

Well, I learned something new today! I never noticed that before.

Hello @v8lust On the Free plan the Default Permission Scheme should show that Any logged in user has permission to browse the project. With that permission you should be able to see the projects in the View All Projects list and in the project lists available when creating an agile board. What permission scheme is assigned…

Searches based on text fields are are different than other fields. Details about how to specify filters for text fields can be found here: https://support.atlassian.com/jira-software-cloud/docs/search-syntax-for-text-fields/ Review that document and let us know if you still have questions about the filter you are trying to…

You will have to first add a Sub-task issue type to the Issue Type Scheme. https://support.atlassian.com/jira-cloud-administration/docs/add-edit-and-delete-an-issue-type-scheme/

In my opinion... Best practice is to minimize the proliferation of custom workflows. The more workflows you have, the more effort it takes to maintain them. How can you minimize that proliferation? If you are working with Company Managed project then every project that needs the same workflow should share a the Workflow…

That is a risk with Team Managed projects. It has been my experience that if cross-project reporting is needed then it is a better practice to use Company Managed projects where the reporting elements (i.e. custom fields and workflows) can be managed by a small set of people (Jira Administrators). A few things you can try…

Hello @Ahmed Daoud Welcome to the Atlassian community. If you were on a paid subscription then when you get to the final screen of the project creation process, where you enter the project name, you could choose the "Share configuration" option. That option is not available when you are on a free subscription. On a free…

Hello @Camila Gomes A user that has the Administrator role in the Team Managed project will be able to create custom fields and manage the workflows of that project. You would need to remove the users from that role in each Team Managed project to restrict that functionality If you have the global setting enabled to allow…