Trudy P Claspill Community Champion

Hello @Alexandra Simpkin Welcome to the Atlassian community. Can you provide the following information? 1. With what type of project are you working? Is it a Software project or Business/Work Management project project? 2. Is it a Team Managed project or a Company Managed project? That information will show at the bottom…

Hello @Anil Kumar Poonia Welcome to the Atlassian community. Take a look at this post on the same topic: https://community.atlassian.com/t5/Jira-Service-Management/Can-Jira-select-a-random-sample-of-issues-for-QA/qaq-p/1419911

Hello @DunjaJ Are you working with issues in a Team Managed project or a Company Managed project? Are you working with a Kanban board or a Scrum board? Is the Cancelled status mapped to the farthest right column of your board?

Hello @Y_ Oezl Is the source a Company Managed project or a Team Managed project? You could export the issues to a CSV file and then import them to a new project. You would have to make changes in the exported CSV file so that the Epic/child issue and child issue/subtask relationships were created correctly. And the…

Bonjour @cozaneaux , Travaillez-vous avec un projet géré par équipe ou un projet géré par l'entreprise ? Ces informations s'afficheront en bas du panneau à gauche lorsque vous consulterez le tableau ou le backlog. Le champ Epic Link s'applique uniquement aux projets gérés par l'entreprise. Si vous travaillez sur des…

Hello @Gina Garrett I am not experiencing any issues on my Free plan. I have tagged your post to alert the Atlassian Team.

Technically you can add the issue types for "Features" and "Initiatives" without the Premium subscription. But Jira would not recognize those as higher in the issue hierarchy than Epics without the Premium subscription or a third party app that adds portfolio management functionality to Jira. If you create standard issues…

@Barbara Shaw You can click on the General settings on the board and click through the Edit Filter link to get to the Advanced Search screen with the board's filter loaded. Modify the filter to include "and status in (Backlog)" to get only the issues in the Backlog status that would display in the board if the status was…

@Markus Fredén "board" is not a valid field for searching in Jira natively. Do you have a third party app that has extended JQL functionality on your instance?

"id" could be a custom field in a Team Managed project. Those don't show up in the Custom Fields screen that Jira Admins use to create custom fields for Company Managed projects.

Please post back here if/when you learn what the root cause is.

次の投稿に関するアトラシアンからの回答によると、無料製品のみを使用するサイトではサイト URL を変更できません。少なくとも 1 つの有料製品が必要です。 https://community.atlassian.com/t5/Jira-Software-questions/Changing-the-site-name/qaq-p/1480962 サイト上のいずれかの製品のプランを有料サブスクリプションのトライアルに変更すると、ボタンが有効になります。 URL を更新した後は、忘れずにプランを無料プランに戻してください。 --- Based on the answer from Atlassian on the following post,…

Are you working with Confluence Cloud or Confluence Server/Data Center? Can you show the configuration dialog for the macro? I am able to show both types of fields in Confluence Cloud using the basic Jira filter results macro.

Hello @Ram Kumar Welcome to the Atlassian community. What are the field types for each of those fields? Are the issues from a Team Managed project or a Company Managed project? There are currently 161 unresolved issues related to the Jira Macros in Confluence Cloud. Only 4 of them explicitly mention "filter results" and…

I tried to help on another post that mentioned that same error but was not able to find a solution. https://community.atlassian.com/t5/Confluence-questions/Add-jira-pie-chart-gadget-in-confluence/qaq-p/2349516 I recommended that they contact Atlassian Support about the error. I just checked that post and asked for an…

Hello @SKS Did you contact Atlassian Support? Can you please share with us anything you learned from them?

I was unclear what was meant by "Import your work (left hand navigation)" , so for the benefit of others here is where you find it. Maybe it was always there and I just never noticed it. After creating your new project, from the screen where you see the navigation options (Summary, Board, List, etc.) for the new project:

I was privileged to see that also many years ago. It is very moving. 

Add a Log action just before the Advanced Compare to print out {{destinationIssue.status.name}} to the rule's Audit Log. What is the exact name of the "maintenance" Status value assigned to the DEVTOOLS issue? The comparison might be case sensitive. I notice your latest copy of the rule shows that comparison…

Are you actually getting the lastIssueUpdatedTime attribute in your results? I am not. I also now notice that the API says the expansion of the insight attribute where lastIssueUpdatedTime is contained is experimental, so perhaps it doesn't actually work yet. I have not actually tried it before. I don't actually spend much…

Hello @Sureka Manikandan Unfortunately that message is not very specific about the root cause for the failure. I have read that message may occur if the user limit for licensing has been reached. I recommend you start by contacting the Site/Organization Administrators for your Jira Cloud instance to see if the licensing…

Can you please show us the navigation options that display in the left side panel when you are viewing the board itself? My company is using Jira Data Center v8.20.10. I'm not a Jira Admin, but I did create a new Kanban board for an existing project, and I do see the Kanban backlog column when I go to configure the board.

@Prashant Sultania From the post, follow the link for purchasing your exam voucher: When you purchase your exam voucher, you’ll get the Exam Success course for free.The Exam Success is filled with resources to help you pass the exam. (Consider it the ultimate study-buddy.) Are you asking about seeing a voucher you already…

Interesting! Would you mind sharing with us the query that worked?

Yes, but the potential matches when you typed ID into the JQL showed two fields; ID and id. In JQL terms are often evaluated without case sensitivity, so ID might be getting confused with id. You may want to look into renaming the fields so that the names are unique.

Hm, this is puzzling. So there are two rules for getting the github text, right? One is triggered by issue creation and one is triggered by issue editing, right? You said "the rule" fails when triggered by automation, but succeed when triggered by a person. Do you mean both the Issue Created and Issue Edited rules fail…

It appears that you have more than one custom field named "ID"; ID and id. Having multiple fields with the same name (case insensitive) can cause unexpected issues in JQL. Can you try using the custom field number in the criteria instead of the text? Project in ("Team BADD") and cf[10331] is not empty order by cf[10331]…

Hello @chris_b Welcome to the Atlassian community. Just for clarity, in the logging of data in the rule that doesn't work, are the logs revealing that the text extraction steps are working successfully? Immediately before setting the field with the extracted text, do you have a log action to log the value of smart value…

Are the users able to see other users in the user picker fields, like the Assignee field? I'm wondering if this could be impacted by whether or not the users have the Global Permission for Browse Users and Groups. If they are not able to see other users in the user picker fields then they are missing that permission, and…

こんにちは @[deleted] 、 クラウド組織名を変更しても、製品にアクセスするための URL には影響しません。 製品にアクセスするための URL を変更する場合は、このページで詳細を参照してください。 https://support.atlassian.com/organization-administration/docs/update-a-product-url/ --- Hello, Changing the Cloud Organization name has no impact on the URLs for access the products. If you want to change the URL for…