Trudy P Claspill Community Champion

Hello @Lauren Kirt Are you working with a Team Managed project or a Company Managed project? That will show at the bottom of the panel on the left. Can you provide a screen image of what you see in the timeline view? Can you provide a screen image of the issue details to prove the issue has subtasks? Have you tried a…

Hello @Meg Kison Welcome to the Atlassian community. Can you please provide the details of how you were "able to configure" functionality so that the ticket in JSD that is In Progress is reflected in JSC? We need to understand what you have currently configured to provide advice on why it might not be working as expected,…

Hello @[deleted] Is there a relates to link between A-2 and the issue (B-1 or C-1) that transitioned to Done? Your Branch is looking at the issues linked to the trigger issue (B-1 or C-1) by the relates to link. It is then checking if that linked issue matches the JQL project in (B, C) and status = Done. That is not a…

Hello @Yasaman Sabersheikh There is nowhere to edit the Labels drop down list. It should present the Recently used Labels and a partial or full list of all Labels values that exist on issues across the system. In my personal Jira Free system, where I am the only user, if I * create a Label value and save the issue with…

If you want it to be required only during that transition the add a Validator to the transition to make the field required at that time.

Hello @Yasaman Sabersheikh Welcome to the Atlassian community. I'm not sure what you mean by the "list of labels in the issue". Those values are simply displayed in the issue when you are viewing it. While Labels values are globally shared there is no single place to go to see all possible Labels values and edit them.…

Is the link always created between the same levels; the Mammals and Room levels? Or might you create the link between different levels on each side? Is it correct to assume that you need to link all the "Dogs" under the Mammal, and all the Epics under the Dogs, and all the Stories under the Epics?

Great topic, @Mike - Dreamsuite Consulting I long for the days when cell phones were not considered an integral part of our lives. There is an unhealthy (IMHO) universal expectation that people are always reachable now. Cell phones are so ubiquitous now that you didn't even actually say this post was about cell phones. :-D…

love the DERP! :P

Hard to pick just one. I loved the Budweiser frogs from 1995. https://www.youtube.com/watch?v=WkavReH4LE0And here's one for the game Perfection, from 1978.https://www.youtube.com/watch?v=f5FtquCJr84That game used to stress me out so much!

Glad to help. If your question has been adequately answered, please consider marking the Answer as Accepted to help other users find posts with validated solutions.

No, it doesn't appear that there is any way to do that. I have not found any documentation about functionality for having "teams" in Confluence server/data center. I checked to see if you could mention a User Group in Confluence or assign a single task to multiple users, and I found that neither is supported. There are…

Hello @mona salah Welcome to the Atlassian community. Based on the URL for your site you are using a self-hosted Confluence instance. As we are a community of users of our own Confluence instances, we don't have any visibility into the administrators for your instance. You will need to contact somebody within your own…

Hello @Colleen Gotling You can invite a user as a Guest and grant them access to one and only one Confluence Space at a time. Guests do not consume a license. For more information refer to https://community.atlassian.com/t5/Confluence-articles/Roll-out-the-welcome-mat-guests-are-available-in-Confluence/ba-p/2171854

Hello @DW There are functional differences between Team Managed and Company Managed projects and boards. You have discovered one of those differences.

Hello @Mike Perry Welcome to the Atlassian community. I'm not familiar with that app. Have you tried checking their documentation, or contacting the vendor directly to ask that question?

Hello @Misma Fredic Welcome to the Atlassian community. This is a community of Jira users. We are all using our own Jira systems. We have no visibility into who your CBA Practice Support Team is or how to contact them. I suggest that you contact the technical support team in your own company to see if they can help you.

In my reply to the OP I included an example rule that sums up story points from linked issues to another issue. That should meet your requirement. Have you tried that?

You could check the History for the Epics to see the record for when and by whom the field got set, if it actually is a field that is part of the Epics. It might be getting generated by Automation Rules created by your Project Admins or by the Jira Admins. If Automation Rules are being executed against the Epics then you…

Hello @Martin There is no project-level field for storing such information. You could create another issue just for storing the time logged against all the other issues in the project. You could create an Automation rule triggered by Work Logged, and then have an action to log the same amount of time against your time…

Hello @Anderson Ueda Welcome to the Atlassian community. Have you used the Notification Helper to confirm that Jira is configured in a way that the users should be receive notifications? Have you had the users check their Personal Settings to ensure they have not disabled receiving email notifications? If you want to have…

Hello @Michelle Gronwold There is not a built in report for that. You could use the REST API to extract the information or you could use a third party application. I found several other posts on the same topic by searching with Google. Some of those recommend third party apps.…

Hello @Gieroll Macaya Welcome to the Atlassian community. That type of report is not available from Jira natively. It would require adding a third party application to your Jira instance. Would you consider paying for a third party application to achieve your requirement?

Hello @Nagaraj, Sandoss Kumar Welcome to the Atlassian community. Those are not native Jira fields. Those must be custom fields created in your Jira instance or fields added by a third party product. You will need to contact your Jira Administrators to learn more about those fields and how the values are calculated, or to…

Hello @Ashley Fagely Welcome to the Atlassian community. In what way exactly is this not working? Are you getting issues that you think you should not? Are issues missing that you think should be included? Please provide specific issue examples showing the relevant fields.

@Brendan Bice Welcome to the Atlassian community. Is your goal to take story points from both the linked issues and the subtasks and sum those to create a story point value for the "parent" issue? Can the linked issues under "is parent task of" have more than one "parent" link? Are you working with issues in a Company…

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Jira Software projects inherently support Kanban boards. But the functionality of Jira Software projects is very different from Jira Service Management projects. You don't actually need to create a different project. You can continue to use the Jira Service Management project as is. You can manual create a Kanban board…

Hello @靳光光 Are you working with a Team Managed project or a Company Managed project? That information will display at the bottom of the panel on the left when you are viewing the project. I think I understand your challenge. When you transition an issue to "cancle" you want to require the user to fill in the field "the…

Hello @Brock Jolet When asking for help with an Automation Rule you have constructed it is very helpful if you post an image that shows all the steps in your rule. In general if you are triggering a rule based on a change to a "parent", then the way to cycle through and update the "children" is to use the Branch option.…