Trudy P Claspill Community Champion

I figured out how to solve the "must be a number" error. The JSON code should be this: { "fields": { "sprint": 58 } } I see from your image that you are working on an Automation rule for a Team Managed project. I tried the above in a Team Managed project using both sprint and customfield_##### and in both cases it worked.…

Can you provide a screen image of what you see? Your post is tagged to indicate you are using the Premium subscription which includes Advanced Roadmaps functionality. With that subscription/functionality you should see the Plans option in the menu bar at the top of the Jira window. If you are actually using the Standard…

Hello @Karen Worsley A user must have a Jira Software license to view the Kanban/Scrum boards associated with Jira Software projects. The product licensing determines the functionality a user can access. A user with only a Work Management license won't be able to view Agile boards and other Jira Software product-specific…

Hello @Tallis.Vanek Welcome to the Atlassian community. Are you trying to set the field through the UI or through an automation rule? That looks like a message that would come from an automation rule. The message implies that the field customfield_10300 is not included on the Edit screen for the type of issue that you are…

Hello @Karen Worsley Welcome to the Atlassian community. Are these boards for issues in Team Managed or Company Managed Software projects? If you go to the Boards list, do these boards show a Location? https://<yourURL>/jira/boards?contains= Do the Work Management users have Jira Software Product Access according to…

Hello @Kajol Saifi Welcome to the Atlassian community. Jira does not include native functionality to report on time logged per user. That requires a third party application. Here is a search of the Atlassian Marketplace for apps that might fulfill your need. You didn't specify if you are using the self-hosted product…

In my rule regardless of whether I used "Sprint" or "sprint" in the JSON I got this error: Number value expected as the Sprint id., The Sprint (id) must be a number (customfield_10020) If you getting the "invalid field(s)" message that suggests that the Sprint field is not included on the Edit screen that is used for the…

Hello @Jordan Wolman Can you confirm that 10046 is the ID for the Programs-Internal project? Is that project a Company Managed project or a Team Managed project? Have you changed the select Project in the Create "Story" step after having added the steps for creating the subtasks? If so, in each of the subtask creation…

Adding to this... More information can be found here: https://support.atlassian.com/jira-software-cloud/docs/next-gen-permissions/ There are change requests for being able to set a default Access value for newly created Team Managed projects. https://jira.atlassian.com/browse/JRACLOUD-80472…

Hola @ximena Ortega , Bienvenido a la comunidad. Los problemas completados se ocultan automáticamente de la vista Backlog y Board para que esas vistas estén menos abarrotadas. Los problemas aún existen. Puede verlos desde la opción de navegación Problemas (o Lista) para el proyecto, y también encontrarlos a través de la…

Hello @Rohit Reddy DISH Welcome to the Atlassian community. Refer to this document for information about using custom date fields in your plan. https://support.atlassian.com/jira-software-cloud/docs/configure-which-dates-advanced-roadmaps-uses/

No, you are not joined. I notice at the bottom of that post (before the comments) is this statement: "We're about to kick off an early access program for which participation in the program has been finalized and enrolment is now closed." It appears that the enrollment for the EAP is now closed. You won't be able to join…

I have experienced the same error ("must be a number") trying to set the Sprint field on an issue with this JSON code, though this matches the information in the post I found with Alex's answer. { "fields": { "sprint": { "id": 58 } } } I have also tried { "fields": { "sprint": { "id": "58" } } } And I've tried creating a…

Hello @Shakir Shaikh Welcome to the Atlassian community. That process for creating boards (from an existing project) will list only Company Managed projects. If you created a Team Managed board you can, technically, still create another board but... 1. You will have to create the board from a Saved Filter, after having…

Hello @Terry Booth What is the first For Stories branch for? That would have no impact on setting Subtask issue values. In the second branch in the Edit action you have shown, click the ... button to the right of the value entry field. Select the COPY option. That will show you something similar to this in the field (where…

See the comment from @Bill Sheboy 

We adopted a rescue cat that we and our vets suspected might have Bengal in his lineage. He was an amazingly smart and agile cat. He learned how to open doors! Unfortunately we lost him to cancer after having him only 10 short months. :-(

Hello @Bruce, Luke I thought I had reproduced what you saw, but what I discovered was that I actually had two sprints with identical names. While I thought I was excluding issues in "CRS Sprint 2", I still saw issues in the result saying they were assigned to "CRS Sprint 2". I looked more closely at the list of sprints…

@Sanjen Bariki You do not have to be a System Admin to import a CSV file. Non-admins can import a CSV file from the Advanced Issue Search screen and from the Create Issues dialog. There are some fields that will not be available in the Field Mapping step of the import wizard for non-admins. Also, the link you provided is…

Hello @Phil Bustin What problem are you trying to solve? To access a custom field with a smart value in automation you can use either the customfield_##### nomenclature or you can use the field name; i.e. Development Manager. You don't need to combine the field name and the numeric ID.

こんにちは @taidet46 、 アトラシアン コミュニティへようこそ。 ご質問を正しく理解するために、画面イメージを提供していただき、その中で隠そうとしているものを正確に指摘していただけますか? --- Hello, Welcome to the Atlassian community. To ensure that we understand your question correctly, can you provide screen images and in them point out exactly what you are trying to hide? Can I control the visibility of…

Hello @Thomas Johannessen Welcome to the Atlassian community. Take a look at the answer from @Alex Koxaras -Relational- on this post.

Hello @kaewrattana prompunjai Welcome to the Atlassian community. As the message says, Atlassian was performing maintenance. Did you try again later?

お役に立てて嬉しいです。 質問に適切に回答された場合は、回答を承認済みとしてマークすることを検討してください。 --- I am glad I could help you. If your question has been adequately answered, please consider marking the Answer as Accepted. It cannot be changed without charge. I understand very well. thank you for your help

Thank you for that additional information. When viewing the Backlog or Board, click the ... button in the upper right corner and select Board Settings. Click on the Columns option. Ensure that the statuses in the JSW tickets are mapped to columns. Issues in statuses that are in the Unmapped Statuses column will not be…

Can you provide a screen image of the issue details to prove the issue has subtasks? Have you tried a different browser or an incognito browser?

Actuellement, dans un projet géré par l'équipe, vous ne pouvez pas ajouter de problème à un Epic à partir de la boîte de dialogue Créer un problème. Vous ne pouvez ajouter des problèmes enfants à l'Epic lors de la création du problème que si vous créez le problème enfant à l'aide du bouton Créer dans la vue des détails du…

Click on the Learn More link on that page and you'll get a pop-up with a link for joining the EAP.

Hello @ratheeshbabu Welcome to the Atlassian community. Is the user a licensed user of Confluence? Has the user ever logged in to Confluence?

Hello @Sumana Annapareddy Welcome to the Atlassian community. Are you referencing this page? https://support.atlassian.com/opsgenie/docs/integrate-opsgenie-with-jira-service-management-cloud/ Are you using a Free or Essentials plan for Opsgenie? Can you provide a screen image of what you see?