Trudy P Claspill Community Champion

@Monica Brazelton Since your question is about a Scrum board and this question is about a Kanban board, the scenarios are not the same. I've added a response to your original post.

Hello @Monica Brazelton You said issues are showing up in the "backlog". The Backlog screen groups the issues into lists; one list for each Active or Future sprint with the issues assigned to that sprint, and at the bottom the issues that are not assigned to any Active or Future sprint a list labeled "backlog". The…

One last thing. After you have used the Log actions to debug your rule, you can remove those actions to make your rule shorter/easier to read.

I am glad you were able to figure out the correct formatting command. I find the Log action to be helpful because it shows exactly what information we are trying to place into the Start Date and End Date fields when you reference {{sprint.startDate}} and {{sprint.endDate}}. That proves to me that the smart values are…

I found the answer here: https://confluence.atlassian.com/jirakb/how-to-check-list-of-users-who-created-the-plan-1141965425.html

You will need to contact the vendor to get that information. They might even show some of their customers on their website. You might get responses from this user community from individuals that are willing to say their company uses the product.

Hello @Georges Bruns To make the service desk portal accessible to customers outside of your company's network you will need to talk to your internal support organization that manages your company's network. They will have to take the steps necessary to make that server accessible from the internet. The networking team…

Hello @Leon Pavesic The image you shared is not the native Jira Roadmap functionality. It must have been made available by the addition of a third party app to your Jira instance. You'll need to review the documents provided by the app vendor to see if it can be used with Work Management or Service projects.

Have you implemented an Issue Security Scheme for the project? Are the issue keys that are assigned to manually created issues skipping the keys for issues that the code is reporting are being created?

Yay! Yes, you'll need to make another rule for catching changes to the child issue dates and update their subtasks. Make sure to change the Condition and the For Related Issues steps appropriately, as I mentioned in a previous post. Also, on the Rule Details page for that second rule, there is a check box to "allow the…

Hola @Vielka Villavicencio , Bienvenido a la comunidad de Atlassian. ¿Está utilizando una suscripción gratuita o una suscripción estándar? Las etiquetas de tus publicaciones indican que estás usando Estándar. Esta publicación proporciona información sobre cómo volver a suscribirse a una suscripción suspendida:…

Hello @Ariana Gala Novo Ebis Welcome to the Atlassian community. Are you working with a Team Managed project or a Company Managed project? That information displays at the bottom of the panel on the left. Is the project a Software project, Service project, or Business/Work Management project? Can you tell us the specific…

Hello @Scott Hassell Why do you want that information? Typically client/customer information is confidential. You could check with the vendor directly to find out if some of their clients have given them permission to advertise them.

Can you clarify your requirement? Are you presenting a screen that includes fields during the transition, and you want to prevent editing of the fields at that time? If so, if you don't want fields edited during the transition then don't put those fields on the transition screen. What problem are you trying to solve by…

Hello @Pete Jaworski By default an Automation Rule will not be triggered by actions that are caused by other Automation Rules. There is a checkbox on the Rule Details screen where you can check the box so that the rule can be triggered by actions that occur in other rules.

2. When you are viewing the project in the UI look at the panel on the left. You should see the name of the project at the top of the panel. Directly below that do you see either "Software project" or "Service project"? If so, then the project is either a Software project or a Service project, as per what you see. If you…

Right. As I mentioned with only the Log actions (and no Edit Issue action) no change will actually be made to the child issues. The rule status shows Success because it did not encounter any catastrophic errors that prevented the execution of any step in the rule. The information added to the Audit Log indicates that the…

If you opted to take my advice to use the Log action to print out the smart values you are trying to use you would see that the actual value for a Sprint Start Date field is in this format: That field content does not match the input format required for the Start Date field. You will need to use a format function to…

So, you did not actually delete columns? Did the name of the Status change? Did you have a "Done" status previously? Did you already have the Ready To Be Released and Released statuses in your workflow and mapped to columns, or were those newly created after you had already been using the project and completing work? Can…

I don't see an obvious reason why the date differences would be doubling. Let's back up a few steps and construct a rule to show us all the smart values that will be used, but doesn't actually change any issues. To make the Audit Log entries easier to decipher I am making a new recommendation that you create two separate…

Thank you for that additional information. The screen image you have provided is the Workflow. Is that where you were making your changes? Or were you making changes to the Columns of the board? Can yo describe step by step what changes you made?

Hello @shubham vaishnav Welcome to the Atlassian community. Are you working with a Team Managed project or a Company Managed project? That information will show at the bottom of the panel on the left. Are you working with a Kanban board or a Scrum board? What method are you using to create the issues vs. the method used by…

Hello @Younis Iqbal Please show the complete automation rule and the details of the step where you call the webhook.

Hello @sherin mathew Are the two problematic project Team Managed or Company Managed? Are they Software, Service, or Business/Work Management projects? Are people able to create and/or see other issues in the projects (ones not created by the service account)? Are you using Issue Security/Restrictions in those projects?

Hello @Adam Klenk Welcome to the Atlassian community. Are you working with a Team Managed project or a Company Managed project? That information displays at the bottom of the panel on the left. Are you working with a Kanban board or a Sprint board? Can you provide screen images of what your board's column mappings looked…

Hello @Paula Manildi We will be better able to help you if you provide us with screen images showing all the components of your rule. Sometimes problems are due to the current context where you are using the smart values, and we can't determine context without seeing the entire rule. Additionally you can try using the Log…

@靳光光 You can find such applications through the Atlassian Marketplace. Here is a sample search that will help you get started: https://marketplace.atlassian.com/search?hosting=cloud&product=jira&query=workflow%20post%20functions

Agregue sus comentarios y votos a los problemas pendientes mencionados en mi respuesta al autor original de la pregunta.

Thank you for sharing that information @Loapu !

Atlassian has acknowledged this as a bug and opened an issue in their backlog for it. https://jira.atlassian.com/browse/JRACLOUD-81240 They have no work around for retaining the formatting, and recommend not using the Heading format in table header rows.