Trudy P Claspill Community Champion

Hello @Ramanarayana Murty Chebolu Welcome to the Atlassian community. You cannot set a Time Zone per project. In the backend all date/time information is stored as UTC. The display of date/time information is based on the individual user's Profile settings.

Hello @Gabriela Carrion Can you show us the full automation rule, the details of the step where you are doing the calculation, and details about how exactly it is not giving you the result you expect? Can you provide sample values and the results of the calculation? I don't understand what you are trying to achieve with…

Hello @Andres Aranda When you say "domain" do you mean your own Site with a unique URL, like...? https://<yourName>.atlassian.net If so, go to the Atlassian product page for the Jira project and follow the steps to start your own trial. https://www.atlassian.com/software/jira

Hello @Preeti Rajasekharan Welcome to the Atlassian community. Are you working with a Team Managed project or a Company Managed project? That information will be displayed at the bottom of the panel on the left. If you are working with a Company Managed project, follow the guidance provided by @Tim Perrault . If you are…

Clever!

Thank you for those clarifying screen images. In a Team Managed project a Project Admin can manage the customizations. Go to Project Settings > Request Types. There you will see each of the Request Types available in your project. Click on each one to see the fields associated with that Request Type. From those screens you…

When you say you set up a Mail Handler, do you mean under this option? Jira Settings > System > Incoming Mail The Service Management projects in Jira Cloud don't use those Mail Handlers. They have their own Mail Handler system. If you have set up a Mail Handler under Incoming Mail that directs issues to be created in a…

Hello @Madie Schneider Conceptually, yes, it should work for a Team Managed project. I have not actually tested it though. If you don't have a test environment you might want to consider setting up a second Team Managed project where you can test the automation. If you can't set up a second project, can you create some…

It appears that the filters are the same. Can you explain what you mean by "the tickets are not replicating."? What exactly are you observing and how does it not meet your expectations? Providing screen images to help illustrate the differences would be helpful.

A little background: There are two types of project back end architectures - Team Managed and Company Managed. Company Managed project architecture is designed to allow sharing of configuration elements - custom fields, workflows, screens, etc. Team Managed project architecture is designed to isolate customization to a…

Can you confirm you are using a Kanban board? Is 10136 the ID for the filter you created in ScriptRunner (the query you have shown)? What is the base filter for the board? Can you show us the complete sub-filter for the board? When the filter is used on the board you said it returns "incomplete results". Can you provide…

Based on the filter you showed you will get - issues that are children of the Epics UMMGRP-1444 and UMMGRP-1460 and that are also in the UMMGRP project, plus - issues that are in the rail PROJECT The filter is not defined to include the Epics UMMGRP-1444, UMMGRP-1460 or any other Epics from the UMMGRP project. If that…

This higher level document and its related documents might help you over all. https://confluence.atlassian.com/enterprise/migrate-from-server-to-data-center-953127136.html

Interesting. I used the same text (pixedu_ep54_utiliser_supports_ludiques) in the Summary field of an issue and searched for the full string and it did not return the issue. I tried a shorter but similar format (a_b_c_d_e) and the search was successful. I did some experimenting with strings of different lengths. I thought…

Hello @Troy You should start a new Question post, as this post is over a year old. Besides including the details you provided, if you think this post is relevant you could include a link to it. Additionally, you should include information about the role assigned to the user and the permissions assigned to the role.

Did you notice that option specifically says to uncheck the box if you want to receive immediate notification for each change as it is made? You need to uncheck that box. While it is checked you will receive one daily digest rather than notifications for each change.

When you create a filter with an AND operator you will get only other issues that match all the condition - the issues must be a child of HLS-1368 AND they must be in the project(s) you specify. If you want to get all the child issues of the Epic, use only the Epic Link condition. If you plan to use the filter for a Scrum…

My best person is my partner-in-life, Mike. He is the opposite to me in so many ways. He never gets excessively emotional (angry, frustrated, stressed out) like I do. He puts up with my crazies with unshakeable equilibrium. He is unwaveringly supportive. He tolerates my irascible (and often irrational) father, whom even I…

Hello @KXM4998 Please share with us the filter (or multiple filters) that you have tried and let us know how each one did not meet your requirements? What issues were missing? Were there issues included that should have been excluded?

I am at a loss at this point. I suggest that you have your Jira Admins contact Atlassian Support directly for additional help with this. https://support.atlassian.com/contact/#/ And please post back here what you learn.

Hello @Foliant Have you checked your Email Settings to confirm that this is not checked?

Hello @jaggayya_allamsetty Can you provide a link to the documentation you are following? I think you might need to generate an XML backup, as described in this documentation: https://confluence.atlassian.com/conf713/manually-backing-up-the-site-1077914474.html

Hello @Eddie Santana Welcome to the Atlassian community! With only the Standard subscription plan, your company wide users would need to be granted user licenses for Confluence to access the content (even read-only), given the native functionality of Jira. I ran across this third party app that might help you meet your…

Hello @Sarabjeet Singh Welcome to the Atlassian community. You cannot create a brand new calendar from within that macro. That macro is for incorporating the display of an existing calendar. Please refer to this documentation for more information about creating Team Calendars:…

Hello @Linda Zhou Welcome to the Atlassian community. Options for setting the column width are constrained by the width of the table. And options for setting the width of the table are limited. There is a change request about that here: https://jira.atlassian.com/browse/CONFCLOUD-67748

Hello @Trevor Overstreet No, it is not possible to manage permissions on that feature at this time. According to the support team from Atlassian, there's no possibility to disable this functionality. There's an open feature request regarding this topic, where you can vote…

Hello @Levi Stone Are you working with a Team Managed project or a Company Managed project? That information will display at the bottom of the navigation pane on the left when you are viewing the project. I think the issue is that across your entire Jira system there is more than one field with the name "Country" and your…

Adding to this... If you are working with a Work Management project and you do succeed in setting up a separate workflow for Subtasks, be aware that the Subtasks will not display in a separate column from their parent task. The parent task and the subtasks can have different statuses, but the subtasks will always appear as…

SLA no se aplica a proyectos de tipo Software. La funcionalidad de SLA integrada se aplica a los proyectos de gestión de servicios. ¿Cómo ha aplicado un SLA a problemas en un proyecto de software? --- SLA does not apply to Software type projects. The built in SLA functionality applies to Service Management projects. How…