Trudy P Claspill Community Champion

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  • ¿Está trabajando con problemas en un proyecto administrado por la empresa o un proyecto administrado por el equipo? Con un proyecto administrado por la empresa, puede crear un nuevo proyecto que comparte la configuración del proyecto de un proyecto existente. Eso le daría los mismos campos, pantallas, flujos de trabajo,…
  • @Albert Diaz The Behaviours app was released at the end of 2022 and has had several subsequent updates to enhance functionality. You can review the documentation here. While the documentation does indicate it can be used to make a field mandatory, I have not read far enough nor experimented with it to determine if that can…
  • I see you found the same post that I just found about limiting the types of child issues for an Epic. https://community.atlassian.com/t5/Jira-Software-questions/Limit-issuetypes-in-child-issues-section-for-an-Epic/qaq-p/2390137 I found this issue in the Atlassian backlog that is Closed/Timed Out which is similar to your…
  • I have not worked much with AR and the extended Issue Hierarchy so I decided to test this out. When I add a new issue type in the Issue Hierarchy at the same level as Epic, I am not able to then make that issue a child of the Epic issue type. When I try to drag an Epic mark 2 type of issue into an Epic on a Backlog screen…
  • Hello @Angela Salunga That doesn't appear to be possible at this time.
  • Hello @Anna Havlovska And the other question I have just to understand how it is working: if I have 'Check to allow other rule actions to trigger this rule. Only enable this if you need this rule to execute in response to another rule.' checked - will that rule be triggered ONLY by other rule actions/results or manual…
  • Hello @Lisa Robinson The Email Campaign project template is one of the templates available for Business/Work Management types of projects. For those projects it is not currently possible to show Epic/child issue relationships in the Board or Timeline views. This change request relates to that need:…
  • Hello @Paddy Walsh Unfortunately there is no feature specifically for restricting what type of issues can be children of Epics. The native Jira issue hierarchy is Epics |-- base level issue types (i.e. Story, Bug, Task) |-- subtask issue types When an issue type is created and made available in a project, Jira allows the…
  • Hello @Sanjay Samani Currently the Teams field shows only Teams that are created through the Plans menu, which relates to Advanced Roadmaps functionality. The Teams that are created under Teams menu item are a separate entity that is not available for use in a field in Jira issues. I recall seeing a post about changes…
  • Hola @Juan Vieyra , ¿Puedes aclarar exactamente qué parte del tablero quieres clonar? ¿Está tratando de hacer copias nuevas y separadas de los números que se muestran en la pizarra para que las copias sean números completamente separados de los originales? ¿Está tratando de hacer una copia de la configuración del tablero,…
  • Hello @Ayush Lawania Could the issue have other subtasks besides the 4 you want created automatically? If not, this automation would work. TRIGGER: Issue Transitioned from To Do to In Progress CONDITION: Issue Type is one of (the issues types that can have subtasks) CONDITION: Related Issues - Subtasks are not present…
  • The Resolution field is set in Team Managed Software projects. It will be set to "Done" automatically for issues transitioned to a green/done-status-category Status value. On the board you will see a checkmark in the column header to indicate this. The Resolution field will automatically be cleared when an issue is changed…
  • Automation can be used to link an issue to other issues just after it is created. But I don't know if Automation can accomplish this based on your 50% match requirement without you specifying exactly what that means. There are probably apps that also can create the links automatically, but with those there is the same…
  • Based on the response you provided to @Ash Yadav I can see that you are working with a Company Managed project. Can you go to the General page for the Board Settings and show us what you have for the Filter Query for the board? Example: You would need to be using your saved filter here in order for the issues on the board…
  • Hello @[deleted] Welcome to the Atlassian community! Are you working with a Kanban board or a Scrum board? Are you working with a Team Managed project or a Company Managed project? Are you using that as the filter for your board? Can you show us an example of an issue not placed correctly, showing us the value for its…
  • Is this going to impact third party apps that provide functionality that works currently based on the Epic Link field? For example the Adaptavist Enhanced Search app has an epicsOf() function that returns the parent Epics of issues in the query within the parentheses. That function currently can't return Epics in Team…
  • Adding to this... The screen image shown for filtering by Epic is a feature available only on the Team Managed Software project boards. That specific feature is not available in Work Management boards, nor in Company Managed Software project boards. Regarding customizing the cards to show the parent Epic for cards in a…
  • Hello @Jill Vieregge Yes, you would do it the exact same way for a Company Managed Work Management project as you would do that for a Company Managed Software project. Add a screen that includes the Resolution field to the relevant workflow transitions in the workflow applied to your Work Management project.
  • Hello @Ray Johnson DISH Welcome to the Atlassian community. 1 & 2: The Committed Points in the Velocity Chart are set at the moment the sprint is started. The value is not impacted by changes after the sprint is started, whether those change include removing/adding issues to the sprint or changing the Story Points…
  • Try adding a Log action to print the value of the Start date field - {{issue.Start date}}. Confirm that when the rule is using that smart value it is actually get the value you expect. Note that the Start date field you show in the last screen you posted is not necessarily the same as the Start date field used in a Team…
  • Olá @Gabriel Kaneko , Você não pode usar Filtros rápidos para criar raias em quadros de projetos gerenciados pela empresa. Filtros rápidos e raias são dois recursos diferentes. Nos quadros de projeto gerenciados por equipe, os recursos equivalentes são Filtros personalizados e Agrupar por. Você não pode usar um Filtro…
  • Hello @jeffrey11385 Welcome to the Atlassian community. Can you provide more information about what you mean by a 50% match of the text? In Automation Rules you can check if a text field contains text. You can use wild cards and regex, but you have to provide some interpretable instruction that can be used to determine…
  • Hello @Susan Murphy Can you show us what you see when you are trying to create the filter?
  • Hello @Bradley Rees Welcome to the Atlassian community. As noted in this article it takes some time for Atlassian to process the cancellation request and remove the product from your site/organization. You are not able to force an immediate deletion. You will have to wait for Atlassian to complete the process of cancelling…
  • Hello @Kati Samson It sounds like you might be working with a Team Managed project. You can confirm that by looking at the bottom of the panel on the left. It will say either "team-managed" or "company-managed". For a Team Managed project you can enable and disable options that appear in the left side panel. To enable the…
  • Hello @David Sagyibo Welcome to the Atlassian community. If you hover the mouse pointer over the bar the dates will display. What problem are you trying to solve by have the dates fixed in the display?
  • Hello @Nancy S_ Bennett Is the project a Software, Service, or Business/Work Management project? I ask because the Team Managed Software projects do use the Resolution field. There is not a comprehensive list of differences between the two project types, but here are some that I've seen raise concerns: 1. Team Managed…
  • Hello @Saurabh Chaurasia I believe that the references you are using for those fields in your automation are not correct. The Automation Rule does not detect that as an error in this case. {{issue.Due_date}} You need to use the name of your custom field, or the customfield_##### ID, where you have specified "Due_date".…
  • With Automation for Jira (which is a free app from Atlassian) you could set up a rule that would be triggered when the rule is transitioned to specified statuses and could calculate the difference between that transition date and the creation date. The difference could be recorded in a custom field that you could use later…
  • I don't know how the order of statuses is decided upon by the gadget when Team Managed projects are referenced. It doesn't seem to be either alphabetical nor by the unique ID of the status. Without knowing how the order is determined I can't tell you how you can adjust it. For a Work Management project, if the project is a…