Trudy P Claspill Community Champion

Thank you for that additional information. It looks like you are working with issues in a Team Managed project. Is that correct? I have tried using the {{issue.subtasks...}} smart value in Automation rules for both a Company Managed and a Team Managed project to sum values from a Number field in subtasks to another Number…

In the rule you have shown in this post, it only needs to be changed in the one step. Originally to search for child issues of an Epic in Company Managed projects you would use "Epic Link". To do the same for issues in Team Managed projects you would use "Parent Link". Atlassian is currently rolling out changes so that…

Hello @Don Hames If you hover your mouse between the Details panel and the Description field you should see a line appear which you can drag to make the panel wider or narrower.

Hello @alexandria.sanford Welcome to the Atlassian community! For a Company Managed project, create a Field Configuration for the sub-tasks and associate that Field Configuration to the sub-task issue type in the Field Configuration Scheme used by the project.…

Hello @roger.sun Welcome to the community. An excellent tool to help debug Automation Rules is the Log action. You can use the Log action to print any smart value into the Audit Log of the rule execution. Try using the Log action to print out the smart value you are trying to assign to your Groomed Estimate field and see…

I just noticed the logic you posted in the last copy of your rule: You should not be using a Branch here. If the HRBP field is a single user picker there is no need to use a branch to get the value. And Assignee can have only one value so even if HRBP has multiple values only one of them can be inserted into the Assignee…

If you use the Field Value Changed trigger and specify the HRBP field instead of the Issue Created trigger, that will trigger the rule both when the field is changed after creation and when the field is set during issue creation.

You don't need to create a new project. You can simply create an additional board. See this article from @Jack Brickey for more information. https://community.atlassian.com/t5/Jira-Software-articles/Multiple-boards-in-Business-and-Team-Managed-Projects-You-bet/ba-p/1719761

You don't need to create another Epic. For Team Managed projects, "Epic Link" is not the correct field to use. In this step use "Parent" instead of "Epic Link". You can double check that this will work by trying it in the Issue Search screen.

If you are still engaged with the consultant, either you or the consultant should still try to open a support case with Atlassian. I work for an Atlassian Platinum Solution Partner, consulting on Atlassian Cloud migrations (among other things), and even for our clients whose licenses have expired we are still able to…

That Clone feature doesn't provide options for setting or clearing fields in the new issue. You could create an Automation Rule for cloning the issue that would allow you to clear the field. The rule could be use a Manual trigger so that users could use it instead of the Clone function under the More Actions button. Or you…

Please provide the details for your scripted field.

Can you show the entire rule, please? Also please show the HRBP field within an issue? I want to see the field name. Also try using a Log action to print the content of that field into the Audit Log just before the step where you try to use it.

Replace only the "your custom User Picker field name" text with the actual name of your field. The {{issue. and .accountId}} that come before and after are required parts of the smart value.

You need to substitute into the smart value the actual name of your custom User Picker field. {{issue.your custom User Picker field name.accountId}}

Hello @jung.lee Refer to this document: https://support.atlassian.com/security-and-access-policies/docs/track-storage-and-move-data-across-products/#What-happens-if-I-miss-payment-for-my-Atlassian-product-subscription What happens if I miss payment for my Atlassian product subscription? If payment fails for your Atlassian…

Hello @Kirk Stevens Confluence Users must have a Jira license to see Jira information embedded in Confluence, so no, Confluence Guest Users will not be able to see the Jira AR Plan.

Hello @Sandra Schenk That is not an available feature. You could use User Groups to grant access to spaces rather than granting space access to individual users. That would "tidy up" the display.

Hello @Joris If you are still covered by a support contract for your Confluence instance your Confluence Administrators can open a support case directly with Atlassian about that. https://support.atlassian.com/contact/#/

Hello @Daria Karpiesiuk Welcome to the Atlassian community. You can grant access to your Confluence site to whomever you want, within the bounds of whatever security measures the Organization Admins have put in place for the site. Each user to whom access is granted will need a license and will count against your 10 user…

Hola @Agustina Macchi , Bienvenido a la comunidad de Atlassian. Has publicado tu pregunta en la comunidad de Jira. Para referencia futura, hay una comunidad separada dedicada a Trello aquí: https://community.atlassian.com/t5/Trello/ct-p/trello Puede encontrar información sobre los precios de Trello y cómo se cuentan los…

Hello @Deb Ross Welcome to the Atlassian community. The Velocity Report leverages the same filter used by the board. If you change the board filter that will change the Velocity Report. It is not possible to change the filter only for the Velocity Reports.

I am confused about the condition you are trying to apply. Looking at the rule, the task will only be cloned if the trigger issue field "Did injury..." is set to Yes. Then the issue is cloned and the subtask is created. Are you saying that if that field is set to No then you still want the issue cloned, but no subtask…

Oh, rats! I thought it would let you pick any User Picker custom field. In that case, use the Smart Value option instead and for the smart value use {{issue.your custom User Picker field name.accountId}}

Hello @Shaun Rogers Welcome to the Atlassian community. The Component field is essentially a multi-select field. Those fields don't support operators that look for the selected values to be similar to a provided string. You can only set criteria to look for the explicit values that can be selected in that field.

Hello @Joshua Hollis The issue is already in a Closed status. There are either no transitions available to transition from Closed to another Status, or you don't have permissions to execute those transitions due to a Condition on those transitions. What are you actually trying to accomplish? Are you really trying to change…

Hello @Elif Alverson Instead of Specify User you need to change that to Another field value or comment, then you will be able to specify the custom User Picker field from which you want to copy the user.

Onde você está tentando usar essa expressão cron no Jira. Você está tentando usá-lo em uma regra de automação ou em outro lugar? Você revisou as informações de expressão cron disponíveis aqui? https://support.atlassian.com/jira-software-cloud/docs/manage-filters/ Qual é a sua intenção para esta parte? 30 10 Você pretende…

Hello @Jennifer Ramey You cannot make a workflow from scratch and add it to the project, but you can modify a workflow that is already associated with an issue type in the project. Navigate to Project Settings > Request Types. Click on one of the Request Types where you would like to modify the Workflow. Click on the Edit…

I have not actually tested that. You could test it by moving just two issues; one with and one without a Description.