Trudy P Claspill Community Champion

Hello @Omer Neumeier Welcome to the Atlassian community. Are there any messages in the Audit Log for the rule execution that provide insight? Have you tried using the Log action to print out the final value to the Audit Log for the rule, and seeing what the result is? Have you tried this way, removing the curly braces…

Hola @Paulina Carvajal Muñoz , Es posible hacerlo con aplicaciones de terceros, pero no puedo decir si hay o no tales aplicaciones disponibles de forma gratuita. Deberá revisar las aplicaciones disponibles en Atlassian Marketplace. --- Hello, It is possible to do with third party apps, but whether or not there are such…

Hello @Shawn Motard Welcome to the Atlassian community. The first step is to establish connectivity between your Cloud apps and your Jira DC system. Have you created an Application Tunnel between your Cloud environment and you Jira DC system, and application links between your Cloud applications and the Jira DC system?…

Hello @Rodrigo Xavier You can use the Lookup Issues action in an automation rule to look up issues based on a JQL query. You can access the count of issues in the results using the smart value {{lookupIssues.size}} If you need additional help with implementing this, please share with us the details of your automation rule.

Another possible but less likely explanation is if Issue Security Schemes have been implemented that would hide issues from view for users who don't have permission to see them.

Hola @Mesa Jira , Bienvenido a la comunidad de Atlassian. Puede realizar un entrenamiento a su propio ritmo a través de https://university.atlassian.com Parte de la capacitación es gratuita y parte debe comprarse. El sitio también ofrece opciones de capacitación y compra de certificaciones. También puedes encontrar…

De nada. Si sus preguntas han sido respondidas satisfactoriamente, considere marcar la Respuesta como Aceptada.

Hello @Ben Falcone The default issue hierarchy in Jira is Epic |-- standard issue types like Story and Task |-- subtasks With the Premium subscription it is possible to extend the issue hierarchy upwards above the Epic level, but you can't insert levels between Epic and standard issues. You could change the name of the…

Hello @Keith Pieper Welcome to the Atlassian community. Have you tried using "from Epic" instead of "from Parent" in the condition? I also find it a bit odd that the log says the trigger issue didn't match the second condition, but it still continued processing the rule. Did you show us all the steps in the rule? For…

This appears to be a duplicate of another post by you where I have posted an answer. https://community.atlassian.com/t5/Jira-Software-questions/Can-we-migrate-software-project-to-service-projects-in-could/qaq-p/2452451

Hello @Erdem Keles Please show us the details of the rule you have created and the Audit Log for the rule execution, and tell us what you mean exactly when you say it is not working. Is the rule triggered? How do the results differ from your expectations?

Hay un corchete adicional en el valor que debe eliminar. Además, debe utilizar los nombres de los campos o sus identificadores de campo. Desde la imagen de la pantalla indicas que los nombres de los campos son: Fecha en la que se creo el trabajo Pre-Produccion Fecha en la que se inicio el trabajo Pre-Produccion Debe usar…

If you look at the History of the issues, do you see that the link was initially created and then removed? In my Jira Cloud system the issues are linked automatically. In Jira Server/DC this could be configured so that the link would not happen, but that option is not available in Jira Cloud, so the link should be getting…

Are you able to manually create a link between the new issue and the source issue in this project?

If the user does not have access to the projects from which the filter results are retrieved, then they will not receive data from those projects in the subscription output. There is a flag on subscriptions to indicate if they should be sent anyway when there are no results. Are users that do have access to the projects in…

Hello @Iuliia Manina Welcome to the Atlassian community. There are two factors you need to consider: 1. Preventing the user's access to any of the Company Managed projects. You need to examine the Permission Schemes used for CM projects to see if they grant Browse Projects permission to user groups such as the default user…

Hello @Yashvant Ghonsikar What problem are you trying to solve by converting the project? You would need to create a new Jira Service Management project and then move the issues from the Software project to the Service Management project.…

Hello @Andy Farlow Are the recipients licensed users of your Jira instance? Do the recipients have access to see the issues directly in Jira? Do the recipients receive any other notifications from your Jira system?

Muestre toda su regla de automatización y los detalles del paso en el que está utilizando el cálculo. Una regla de automatización generalmente se desencadena por un evento en un problema. Cuando desee acceder a los campos del problema que desencadenó el evento en cálculos como este, debe usar "valores inteligentes". Puede…

From the Learn More article link that comes up in that pop-up https://community.atlassian.com/t5/Jira-Software-articles/Enhanced-Jira-board-and-backlog/ba-p/2331946 The rollout of the option is initially available only to product admins. Then product admins can make it available to all users. Eventually Atlassian will roll…

I started dance classes (ballet, tap, and jazz) when I was 7 when a dance instruction studio opened in my small town. I continued until the studio closed when I was 14. I restarted again at university when I thought I would pursue a career in musical theater performance. I eventually changed my degree pursuit to Computer…

Hello @Ilian Jäger Welcome to the Atlassian community. The advantage of Team Managed projects (formerly referred to as "next gen") is that the Project Administrator is able to customize elements like the fields and workflows, where such customizations for Company Managed (classic) projects can be done only by Jira…

Hello @Hizkeel Khan JQL is designed to retrieve issues, not worklogs. Jira does not provide a report natively that will give you what you want. The only way to get that information without using a third party app is to extract the worklogs using the REST API and parse the results yourself.

Hello @Maureen Ibeh Welcome to the Atlassian community. Do you still know the URL for the site where you were logged in? If you can get logged in to the same site, then you can look at the Projects menu to see the projects you viewed recently, with the last one you viewed at the top of the list.

Hello @Debbie Jolley When you initiated the deletion of this issue type were you prompted to select an alternative issue type to which issues should be changed? That prompt should definitely occur if there were any issue currently of the type you were trying to delete. I created a brand new issue type in my Cloud instance…

Hello @Laura Silva Welcome to the Atlassian community. How do you know which task follows the one you update? Are they linked? If so, what type of link are you using? If the issues are linked it is possible to create an Automation rule that will update the linked task. However, if the first linked task then has a linked…

Hello @[deleted] Take a look at my initial answer on this post and see if that works for you.

Hello @Manoj Dasari Have you confirmed that the user account you see in Atlassian Cloud is linked to the AD account? Do you use an IDP to provision into Atlassian Cloud the users from your AD, and keep the information synchronized? Have you claimed and verified the domain so that the accounts are managed by you?

Hello @SIN Do you need a single rule that will work against multiple projects? How many issues exist in each project where the rule needs to run? There is a Lookup Issues action that can be used to retrieve issues based on a JQL, and you can pull the first and last issue from that data set, but it is limited to returning…

Hello @Tomasz Niemiec Welcome to the Atlassian community. An issue is not created "in" a board. An issue is created in a Project. A board is just a way to display and manipulate issues that exist in Projects. Issues are displayed in boards based on the issue filter that defines the board. It is possible for an issue to…