Trudy P Claspill Community Champion

Hello @Eduardo Nunes da Silva Welcome to the Atlassian community. Try changing your apps filter from System to User Installed.

You can find that action described on the documentation page that describes all the available actions: https://support.atlassian.com/cloud-automation/docs/jira-automation-actions/#Lookup-issues From within the Automation Rule UI you can find it under the Add An Action option.

Hello @Jason Alisa's answer is spot on. That option is available only when the issue being commented on is in a Service Management project. For issues in Software projects you can limit comment visibility to Project Roles and User Groups.

Hello @Caleb Park Yes, this is possible. You can set up a rule that uses a Schedule trigger to run on the 25th of each month. In that rule you can create the Story issue. You can use this smart value to get the Month portion of the current date. {{now.format("MMM")}} With that you can execute a Lookup Issues action to find…

Hello @Tufan Topcu Welcome to the Atlassian community. The Timeline view in Jira Work Management projects do not currently support adding more fields to the display.

Hello @Jason Can you provide a screen image of the action you are adding? I do see the option in my environment.

Hello @Christina Evans Just to clarify terminology - Issues exist in Projects. Projects can be Company Managed or Team Managed. Company Managed projects can share configuration elements, like issue types, screens, and workflows. When you create a Company Managed project the first step is to choose the template - Scrum,…

Hello @Shawn Murphy There is a Global Permission you must be granted to be able to share your filters and dashboards. Contact your Jira Administrators to ask about getting the "Share dashboards and filters" global permission.

Hello @James Stover Welcome to the community. It is unclear how your question relates to the original post. Please start a new post and provide more information about the problem you are trying to solve.

Check the product feature documentation at atlassian.com and the specific Jira Software Cloud documentation to find out what functionality is provided as part of the product. https://support.atlassian.com/jira-software-cloud/resources/ Apps in the Marketplace that are provided by somebody other than Atlassian are unlikely…

Hello @FCT: Malcolm Boekhoff Welcome to the Atlassian community. Automation for Jira is a built in feature of Jira Cloud. It doesn't require an app install. That's why the app in the Marketplace is not tagged as supported on Cloud.

If by "Component name" you mean the Components field, then the corresponding field for filtering is "component". Since "component" is an optional multiple selection list, you can use IN to filter based on the field having any one of multiple values you specify. If you want to also include issues that have no value in the…

Hello @何梦 Jira does not natively support restricting who can edit individual fields. The answer on this post describes a work around. https://community.atlassian.com/t5/Jira-questions/Custom-field-edit-restriction-based-on-user-role-permission/qaq-p/2031575 The other option is to use Automation Rules to reverse changes…

Hello @fatinD Welcome to the Atlassian community. I strongly advise you to not disable any of those modules. That is core functionality of Jira. If you disable those modules it can affect every project. Instead, please explain to us the problem you are actually trying to solve. Hopefully we can suggest an alternative that…

Hello @Hai Ha Have you added an advanced roadmaps or portfolio management app to your Jira Server to support extending the hierarchy as you want? It is true that Jira Server natively does not support extending the hierarchy in the manner you describe and does not give you any tools for visualizing that hierarchy. But other…

Hello @Jyotsna Chimakurthi The issuelink table stores information about links between issues. However it references the issues by their unique numeric ID. It doesn't explicitly store the issue key. To find the project in which the issue exists you need to cross reference the issuelink.source and issuelink.destination…

Hello @Hüseyin Demir Welcome to the community. I don't think it is possible to use ScriptRunner to pop up a screen based on a field being changed. Instead what I would recommend is that you create a Looping/Self-Reflecting workflow transition for each status in the workflow. Name that transition "Change Assignee". Use that…

Hello @Matt Merola Is this the built-in "Due date" field, or an additional custom field named "Due Date"? Note that the built in field has a lower case "d" on the "date" part of the name. If it is an additional custom field is it a date picker field or a date/time picker field? Have you gotten screen images of the users'…

Olá @Felipe Rosado , Bem-vindo à comunidade da Atlassian. Você seguiu as etapas aqui para atualizar suas informações de pagamento? E você já abriu um caso com a equipe de Customer Advocate? Há quanto tempo o caso está aberto?…

Hello @Derek Fournier Do you already have an issue hierarchy defined above the Epic level? I see some comments in the article about the Top-Level Planning functionality that indicate that might be a problem. If the comments on the article don't lead you to a solution, I advise you to contact Atlassian support directly. And…

Hello @Sandeep Verma Welcome to the Atlassian community. That is not a filter that comes with Jira natively. It was likely added by the addition of a third party app for test management that was added to your Jira environment. You might be able to determine which app that is by looking at the content of the Apps menu.…

Hello @Nancy Corsi Your JQL statement seems to have gotten cut off. Can you try pasting it again?

Ciao @Marco Tanania , Benvenuto nella community di Atlassian. I problemi riguardano un progetto gestito dal team o un progetto gestito dall'azienda? Tali informazioni vengono mostrate nella colonna Tipo nella pagina "Visualizza tutti i progetti" e anche nella parte inferiore del pannello a sinistra quando guardi la bacheca…

Hello @Casey Gould I have not been able to reproduce what you are experiencing. The hover help should come from the Description associated with the field in the Field Configuration that applies to that issue type. Have you double checked that the Field Configuration for that particular issue type is showing the information…

Puede usar la sintaxis matemática que se muestra en la parte superior de esta página: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-math-expressions/ Donde he colocado "X", sustituya todo el valor inteligente que ha creado para calcular el valor de la diferencia, incluidas las llaves.…

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Hello @Nataliya Krymska I have set up the same rule in a test project, and it works for me. Can you show us the details of the Edit Issue step, so I can check it for any potential typos? Sometimes Automation Rules can get glitchy if they have been edited a lot. If there are no typos in the Edit Issue step, that I suggest…

You've got to love those stealth errors! :-D Did support mention if there are any change requests to make the message more informative?

When you use the Lookup Issues action you provide a JQL for the issues you want to select. project=<yourProject> ORDER BY Created ASC If you set an ORDER BY Created ASC clause, then the first issue in the list will be the first issue created. You can access the first issue in the results set with the smart value…

There is not a native Workflow Transition Validator function for what you want to do. You could use the second option I mentioned, using a custom field in the parent issue to keep track of whether or not the specified subtask has closed and use automation to update that field. Then for both Company Managed and Team Managed…