Trudy P Claspill Community Champion

@Jean Gagne The link you provided is to your Jira instance. We are (mostly) a user community with our own Jira instances, and we don't have access to your Jira instance. Can you provide a screen image of the issue that matches the criteria but is not appearing in your filter results?

Generally you can't reuse a project key because of the function in Jira that handles the automatic redirection. Let us say you were moving issues from project ABC to project XYZ. ABC-13 may become XYZ-24. The numeric portion does not necessarily stay the same when issues move to a new project. Jira knows if somebody asks…

No there is not. The issues will get new keys assigned as they move to the new project. Each project has its own project key which is the first part of each issue key. You can't have two projects with the same key. Jira keeps track of the key change for a moved issue and will automatically redirect any old links to the new…

Could your server have been experiencing an outage at that time in both July, August, and September? I do not know which other server logs will contain information relevant to the automation rules. If you have a valid license and are using a version of Jira that is still supported, I recommend that you have your Jira…

Hola @Bryan Lázaro , Bienvenido a la comunidad Atlassian. Jira no proporciona una forma nativa de limitar los tipos de problemas que puede crear un usuario dentro de un solo proyecto. Los usuarios verán todos los tipos de problemas válidos y disponibles en ese proyecto al iniciar el proceso de creación de problemas. Hay…

Are you trying to add the comment to only the issue created exactly 10 days ago, or to all issues created 10 or more days ago?

Hello @Aaron Morris I don't think this is normal. I don't see the same in my own Jira SW/SM Free instance. Did you migrate any data into this instance from another instance? If you click on the Actions/... button for each field and hover over the X option, the field ID should appear in the URL at the bottom of your…

Hello @Harry Webb Has you question been addressed by my answer? If so, please click the Accept Answer button. If you still have questions on this topic, please let us know.

Are you using the Advanced Roadmaps feature of the Jira Premium subscription? Are you using the dependencies functionality to indicate the finish to start relationships? It is possible to automatically recalculate dates using Automation Rules. This post discusses that solution.…

If you are not expecting to be invited, don't accept the invitation. Check with your company or the companies you work with the find out if they invited you to access their products. As I said, anybody can sign up for the Atlassian SaaS products for free, and then can invite anybody to access their products simply by…

Hello @Daryl_Cunningham Welcome to the Atlassian community. Just for clarity, can you provide a screen image that shows the screen where you are trying to add this project?

Haga que el usuario seleccione "Ver todos los problemas" en el menú Filtros. Busque cualquier cosa: un único problema, todos los problemas de un proyecto. No importa cuál sea la búsqueda siempre que arroje resultados. Luego, el usuario debe intentar acceder a la opción Cambio masivo desde el mismo lugar donde accedió a la…

Hello @Jovanka Jovicic The Velocity Chart should show time instead of story points if the Estimation Statistic in your board configuration is set to Original Estimate. Are you working with Jira Cloud or Jira Server/DC? If Jira Cloud, are you working with a Team Managed project or a Company Managed project?

Si el usuario ejecuta una búsqueda desde la pantalla "Ver todos los problemas", ¿puede seleccionar la opción Cambio masivo sin recibir un error? --- If the user executes a search from the "View all issues" screen, are they able to select the Bulk change option without receiving an error? Hello, thank you very much for…

Hello @KI Are you working with Jira Cloud or Jira Server/Data Center. Have you added the fields to the Screens that are used to Create and Edit the issues?

Hola @Gianina Zeballos , Bienvenido a la comunidad Atlassian. Debajo de las tres opciones en su imagen, ¿ve una tabla que muestra una lista de los tipos de subtareas que están disponibles? Este es un ejemplo de mi sistema. A nivel global debería haber al menos un tipo de subtarea definida. En mi imagen el segundo de la…

And, just to double check, is the rule enabled?

Hello @Eurice Echaves GoonLabs Welcome to the Atlassian community. Not all field types are supported for adding to cards on the board. Refer to this document for more information. https://support.atlassian.com/jira-work-management/docs/filter-and-search-on-your-board/#Customize-the-cards-on-your-board The filtering options…

 

Hello @Firdevs Betül Pehlivan Welcome to the Atlassian community. Can you provide more information about what you are trying to accomplish when you say you want to clone a project? Are you trying to create a new project with the same configuration as an existing project, and without any of the issues in the referenced…

Hola @Sandra Tatiana Marquez , Bienvenido a la comunidad Atlassian. Para que un usuario pueda importar incidencias, debe tener el permiso global para "Realizar cambios masivos". ¿Ha confirmado que el usuario pertenece a un grupo al que se le ha otorgado ese permiso global? --- Hello, Welcome to the Atlassian community. In…

Hola @Sandra Cardona Bienvenido a la comunidad Atlassian. Esta publicación proporciona orientación sobre cómo suscribirse a una cuenta suspendida. https://community.atlassian.com/t5/Jira-questions/How-to-re-subscribe-to-suspended-subscriptions/qaq-p/799563 Si desea volver a cambiar el tipo de plan a Gratis, deberá reducir…

Hello @丁林杰 Welcome to the Atlassian community. Is there an entry under the Audit Log section for the time that you set the rule to run? If so, expand that entry. It will provide messages about what happened when the rule ran. I don't speak the language shown in your image so I cannot determine what the rule should have…

Hello @Алексей Супруненко Jira does not natively provide a function for creating issue templates. Can you provide more information about how you were previously creating issue templates?

Hello @Stefan Ballenthien Welcome to the Atlassian community. That looks like it might be a custom field unique to your Jira instance, and configured as a Selection List. If you are working in a Team Managed project, the Project Administrator for the project may be able to update that list. If you are working in a Company…

Hello @Amr Hamza (Legacy) As an Org Admin you should be able to grant yourself Site Admin privileges. (Atlassian has been deploying changes to the user management experience, so if you see different options please let me know.) You would login to admin.atlassian.com and select Products. Then select the site from the panel…

Hola @Lucas Gagliano , Jira no proporciona de forma nativa un método directo y simple para limitar quién puede ser asignado a un problema según el tipo de problema. Podría ser posible improvisar algo así: - limitar la capacidad de cambiar el Cesionario para que se realice solo durante una transición de flujo de trabajo y…

Hello @Brenton Rose Yes, you could do this with automation to add and remove a label from the parent issue. You would need one rule for when the subtask is created, and a second rule for when the subtask is completed. Here is an example of the rule when the subtask is created. The trick here is making sure you subtask has…

Using Blocks links alone is not enough. You need to create a rule that detects a change in the date field where you record end date, then follow the Blocks link to the issue it blocks and update the start and end dates for that issue. This post discusses a solution for this.…

Please show us the automation rule you have created. What is triggering the creation of the issue? If the rule to create the new issue is triggered when the first issue completes the "Done Stage", then the creation date of the new issue is the same as the date when the "Done Stage" of the original issue was completed. Or…