Trudy P Claspill Community Champion

De nada!

There is nothing wrong with the variable. You can see in the message that your variable has been converted to "1" in the endOfDay function.

What was the change you made so that it started working? Reviewing your initial images o see that you variable used a capital D in the Create Variable step. Smart values can be case sensitive so you would need to use a capital D everywhere you use the variable.

If your question has been satisfactorily addressed please consider marking the Answer as Accepted.

Please show the details of your rule, the Lookup Issues step, and the output in the Audit Log.

What specifically does Provisioning mean to you? Provisioning means using an identity provider to update the users in your Atlassian Cloud organization. Do you have these users set up in your identity provider with the external domain specified for their email? Do you want to create their Atlassian account? Do you want to…

Hello @Jindrich Blazek Welcome to the Atlassian community. What do you mean by end of life for server licenses? Atlassian is no longer selling new Server licenses. You can now buy only a Data Center license for on-premise products. Existing Server licenses can be renewed for new expiration dates of no later than Feb. 15,…

Hello @Ragupathy R Welcome to the Atlassian community. You tagged your post indicating you are using the Free plan for Jira. Are you really using the Free plan for Jira? If so permissions and roles are not customizable in the Free plan and all users that have Product Access are Administrators for all projects.

Hello @Neil Ingram You have the correct answer - the smart value {{diff}} is not recognized as a number. When you store a value in a Variable, it is stored as a string. If you want to compare it as a number you need to use {{diff.asNumber}}

Looking at the image you posted it appears that there is a Lookup Issue action that is using "Startdate" instead of "Start date", so the Lookup Issue action is still failing.

Hello @Adam Laskowski Have you tried converting the subtask to a standard level issue such as a Story?

Hello @Shlomi.Galmi Are you viewing issues in a Company Managed project or a Team Managed project? <edit> In my experience I have only gotten Story Points to display in the Child Issues display within an Epic. I have not yet gotten it to display time.

Hello @giles Dakin-White Welcome to the Atlassian community. Do you want your search to find the Epic or the child issues of the Epic? Are the issues in a Team Managed project or a Company Managed project? If you want you search to find Epics, then set the Type criteria to "Epic". If you want to search for child issues of…

Hello @Arun Unnikrishnan You can do this by using a Scheduled trigger. Don't provide a JQL in the trigger. Within the rule use a Lookup Issues action with this JQL status="Awaiting Customer" and status changed to "Awaiting Customer" on "{{now.minusDays(11).jqlDate}}" That will give you all the issues that changed to the…

Hello @SBACTL_JRFontanilla You will need to provide more information. Show us the automation rule. In what way is it not working for some users? Is it not being triggered? Is it being triggered but not then working as expected? If it is being triggered, what does the Audit Log for that execution of the rule say?

Hello @Andy Bain This document provides information about the attributes you can access for a User. https://support.atlassian.com/cloud-automation/docs/jira-smart-values-users/ To get the email address for the user you could use {{issue.customfield_10775.emailAddress}}

The document says that it support multi-select, but it does not say that it support checkboxes for filtering. I suspect that when it says "multi-select" it is talking about a Selection List, not a Checkbox, custom field.

Depending on the type of project (Team Managed vs. Company Managed) they will have access to make some changes in the project. In both types of projects a Project Administrator will be able to add people to the project under Project Settings > People. Users who are not Project Administrators for the project will not be…

안녕하세요 @류성수 , Atlassian 커뮤니티에 오신 것을 환영합니다. 이 문서에서는 사용자에게 프로젝트에 대한 익명 액세스 권한을 부여하는 방법에 대한 지침을 제공합니다. https://support.atlassian.com/jira-cloud-administration/docs/allow-anonymous-access-to-projects/ 이 작업을 수행하면 인터넷상의 모든 사람이 프로젝트에 액세스할 수 있다는 점에 유의하세요. 익명 사용자는 활성 사용자로 등록할 필요가 없습니다. 그들이 실행하는 활동은 특정 사용자나 개인을 추적할 수도 없습니다. 대신 비특정 익명…

Hello @Tomer Welcome to the Atlassian community. There is no native report for that, and no native combination of issue filter capabilities that can give you that information as the result of a single filter. You can create a filters to get all the issues where a given user was the assignee sometime in the past three…

Hello @Paul Hobbs It is not currently possible to change the pre-built filters to use AND instead of OR. I did not find a change request for that in Atlassian's public backlog. I recommend you open a support case directly with Atlassian to find out if such a change request already exists, and ask for one to be opened if it…

If you are an Administrator for the board you can click the ... button in the upper right corner above the board and select Board Settings. In the next screen select Swimlanes. That will give you the option to specify what you want to use for Swimlanes.

It appears that you are using Jira Server or Jira Data Center, not Jira Cloud. Is that correct? When you use the Transition action and use the Copy From Parent option to set the Status, that will work only if the issue you are operating against has a Parent issue. As per the documentation, that works only if the issue is a…

What process are you actually using to create this clone? If you use the native option to Copy a board, you will make a replica of the board that uses the same filter as the original board. That means the board will show the same issues from the same project as the original board. Boards are just a way to view and…

I have not actually gotten such an invitation myself. It is possible that the site may be added to your products list even if you don't accept the invitation, because technically they have already granted you access even if you don't choose to use it.

Hello @J G Welcome to the Atlassian community. I am sorry to hear about this, but it is unfortunately becoming more prevalent. Anybody can sign up for a free instance of Atlassian products and then invite others to collaborate in that instance simply by typing in an email. It seems that bad actors are using that as a…

Hello @Roopa Dass If the domains of their accounts have been claimed by another Atlassian Organization, you cannot claim that same domain. In what way do you want to be able to managed these other users accounts, specifically? You can manage what they have access to within your Organization through the Product Access…

Hello @VICTUS Are you saying that your view of the specific board you shared has changed? Or are you comparing the view of this board to other boards? It appears to me that the information is displaying as it normally should when you are choosing to show subtasks on your board, and have Swimlanes set to None. When you…

The Request Type on the issue you've shown doesn't match your criteria. Your criteria requires the Request Type to be "Declarer un incident (DTI)". The Request Type of the issue you've shown is "Aucun".

Hello @Vera Valshonok For the project where you don't see the option in the workflow, is that project a Service Management project or perhaps a Software project? The project type will show below the project name in the panel on the left when you are viewing the project, or you can see the project type in the "View all…