Trudy P Claspill Community Champion

Hello @Matthew Preher Welcome to the Atlassian community. You said I'm trying to create a filter to display a certain label. I've seen similar questions like this on the board But the query you specified is not affirmatively specifying the Labels value for which you want issues displayed. labels != Groomed OR labels is…

Hello @TIAN LIN Welcome to the Atlassian community. We are a community of users of Atlassian products, using our own copies of those products. We are not the support team for your specific Jira instance. You will need to contact your local support team within your company to get help changing your permissions to your Jira…

Hello @Ilona Welcome to the Atlassian community. That is working as designed. When you reopen a sprint that changes the end date to the sprint. The end date of the sprint will be updated to the date when you close the sprint again.

Olá @Emanuel Junior , Bem-vindo à comunidade Atlassian. Forneça mais contexto para sua pergunta. Não existe apenas uma página de administração para Jira. Existem muitas páginas de administração do Jira. O que exatamente você está tentando realizar? --- Hello, Welcome to the Atlassian community. Please provide more context…

Hello @ESTERBEN Welcome to the Atlassian community. Have your Jira Administrators checked the Audit Log? Navigate to Jira Administration > System > Audit Log. Under the Categories field select user management. Apply the filter.

Based on those URL that would be a Cloud to Cloud migration. How large of an effort is this? Are you trying to move just a few projects with a small number of issues, or many project with many issues? Is this a merging of two previously independent sites form independent organizations? Are either of the sites using an…

Hello @Vanessa Sibley Is the source system a Jira Server, Jira Data Center, or Jira Cloud instance? Is the destination system a Jira Server, Jira Data Center, or Jira Cloud instance? Have you considered engaging an Atlassian Solutions Partner? Many partners, including the one that I work for - Praecipio, will assist you…

Hello @Vasiliy Grinko Have you enabled and configured the Code feature in the project? https://support.atlassian.com/jira-software-cloud/docs/enable-code/

That page provides a method to get the list based on being able to run a query directly against the Confluence database. With Confluence Cloud the database is not directly accessible. You would have to open a support case with Atlassian Support to ask them to execute the queries for you.

Hello @marianna_taborda All rules start with a Trigger. You cannot specify conditions before a Trigger because the rule would have no way to know it was supposed to check if the conditions were met. With some triggers you can refine the conditions, such as in the Issue Transitioned trigger you can specify the From and/or…

Hello @Anil kumar Matta Welcome to the Atlassian community. When you say "parent task" do you mean the source issue that was cloned to create the issue you are updating? If so, what you are experiencing is not default functionality in Jira. Jira does not automatically change the source issue in a clones/is cloned by pair…

@Charbel Jarjour Please start a new Question and provide all the relevant information to your scenario; i.e. hosting type, type of project in use, how you are annotating in the issue which approvers have already approved the request.

The rule needs to be able to identify the source issue and the destination issue. Somehow you have to record a relationship between the two issues that can be leveraged by the rule. If you use a manually triggered rule that a user triggers from the source instance, then you could prompt the user to enter the issue key of…

I don't know. I've never used the Structure app.

Glad I could help. If your problem has been solved please consider marking the Answer as Accepted.

Hello @Kamila Chęcińska Welcome to the Atlassian community. How are you telling Jira the members of each team leader's team? I think that the only way you will be able to do that is to add the Team Leader to another custom User Picker field, and then add that custom field as part of the the Security Level. You could use…

Hello @Masco Are you following the instructions in this document? https://confluence.atlassian.com/jirakb/restore-passwords-to-recover-admin-user-rights-972329273.html Did you try the suggestions in step 4? 4. Log into Jira with the username recovery_admin and the temporary password you specified in the system property. *…

Hello @Kelly Welcome to the Atlassian community. We should first clarify some terminology. Jira "cards" (a.k.a. issues) are contained within Jira Projects. A Jira Board is a way to view and manipulate issues that exist in Jira Projects. Boards are based on a Filter that specifies the criteria for deciding which issues to…

I agree with both @Randy O'Neal and @Laurie Sciutti about listening and saying "No". Another thing that I think is important is to ask "Why?" Why are we working on this instead of that? Why is this task important? And along the same lines asking "what problem are we trying to solve?" That is really a "why" question, just…

* What is your current work setup? Fully remote * Is this your preferred way to work? Meh - no * Why? I miss the in person interaction with people in the office. I have always been fortunate to have relatively short commutes (depending on whether I drove or took public transportation). I definitely would not want to work…

Hello @Syed Muhammad Anas Welcome to the Atlassian community. This is a community of users of the Atlassian Jira product. This is not the contact portal for Atlassian Support. Your Jira Administrators can contact Atlassian Support directly for assistance by open a ticket through the support portal at…

When using a Globally available field in a Team Managed project you cannot customize the options available in that field. Globally available fields do have a concept called Context which would allow you to create custom lists per Company Managed project, but that can't be used to create a custom context for a Team Managed…

Hello @Celina Kim There may be some confusion over terminology. In Jira there is an entity called a Project. A Project is a container for the issues/work items that are tracked in Jira. Jira is not designed to track its own Project entities through a lifecycle. Projects don't have Status and Date information associated…

Hello @Susanne Moore As per the answer on this post, as of February it does not appear that there is a single API call that will simply retrieve all pages across the instance that have any sort of restriction on them. From within the UI you can go to Space Settings > Manage Pages > Restricted, to see a list of all…

Hello @Dario Alarcón Looking at the first image in your original post you could modify the JQL in the trigger to include AND status WAS "Certification Attempt 2 Planned" That will result in limiting your selection to the issue that did, indeed, exist in the B status at some point in the past. If you don't want the clause…

Hello @trthomas How are the two issues related? Are they linked together? Is there a custom field in the source issue that holds the issue key for the other issue? When do you want that update to occur? Should a comment be added every time the custom field changes? This can likely be accomplished through an Automation…

Hello @Marinus Pennings Welcome to the Atlassian community. You said "People" fields. That terminology is used with Team Managed projects. Are you trying to search for issues in Team Managed projects? You should be able to create a JQL statement to search such fields. Start typing in the name of the field and fields with…

Log out of the account and out of Atlassian Cloud, then log back in as yourself.

Hello @Heather Marquez You cannot use a smart value in the JQL that is within the Schedule trigger. Remove the {{lookup.issues}} IN portion of that JQL. You can also add the two conditions that follow the trigger into the JQL in the trigger: status in ("Processing","received") and issueType="Port a Number" and Labels in…

Oh, good catch @Bill Sheboy ! I didn't realize that.