Comments
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Hello @christine.cabiles-ang Welcome to the Atlassian community. You need to report that issue to the administrators of that Confluence instance. Here we are a user community and don't have access to your environment. We will not be able to assist you directly.
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Hello @Steve Dowey I recommend that you consult directly with Atlassian technical support. Changing the site URL can impact use of third party apps. You may want to contact the support teams of the vendors of each app you use to file and out if the will be impacted Other impacts of such a change are listed in this…
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Can you share the JSON you used?
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You said the custom field is a multiple selection field. Are you wanting to add this as another value selected, or overwrite what is in the field with the new value? Does the field already include in its list of selectable values the value to which you are trying to set the field?
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Hello @shane-nz Sometimes the problem with an automation rule not working as expected is related to the context of the rule step. Please provide screen i.ages showing your entire rule and the details of the steps where you create the variable and steps where you use the variable.
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hello @Jéss Welcome to the Atlassian community. The tags on your post indicate you are using a free subscription. Is that correct? If so then you won't be able to change the URL for your site. As per the following documentation that is not available for free subscriptions.…
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Hello @Vikrant Yadav How do you decide on the subset of issues impacted by this? What do they have in common? Automation Rules cannot truly be used to prevent things from happening because they don't execute until the triggering event is already completed. You could potentially create an automation rule that is triggered…
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Hello @LUCAS IGNACIO FREYRE CANCELA Welcome to the Atlassian community. Have you checked the work items directly to see if the dates are still present? If the data is still present in the work items: * Have you tried refreshing the tab? Clearing your browser cache? Another browser application? * Are here other users of…
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Moving to another Jira instance that is managed by another entity adds difficulty to a cloud-to-cloud migration. Such migrations can be executed only by individuals that have Organization Admin and Jira App Admin access in both Organizations/Jira sites. You may have difficulty getting two partners to agree to this…
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@Rajakumar Ramu i need a query to consider only sprint name starting with PT5. That is not possible in native Jira JQL. I have not found a third party app that provides functionality like that within JQL, but I have not done an exhaustive search. There was a change request from 2016 for a feature to filter if issues based…
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Hello @Marcia Peterson Thank you for that additional information. Do you know the project type? * Service, Business, or Software * Team-managed or Company-managed Have you been accessing the data through a Customer Portal or through the Jira UI itself? Are you licensed users of the partner's Jira instance, or are you…
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Thank you for that additional information @Sonny Strandlund What apps remain that you cannot remove/unsubscribe? I have seen posts about some apps where the subscriptions cannot be managed through https://admin.atlassian.com, such as Rovo and Loom. To get such apps removed the suggestion I have seen have been to contact…
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De nada. Se suas dúvidas sobre este tópico foram respondidas satisfatoriamente, considere clicar no botão "Aceitar resposta" acima das minhas respostas. Isso marcará sua pergunta como resolvida, o que ajuda outros usuários da comunidade a encontrar perguntas com respostas validadas. --- You're welcome. If your questions on…
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Thank you for that additional information. What is the URL you are using to try to access the Space? We don't need to see the base URL (i.e. https://something.atlassian.net), but just what appears after that. Or are you saying that the space is not included in the Spaces > View All Spaces page when you view that page? What…
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Hello @Marcia Peterson Welcome to the Atlassian community. What problem are you trying to solve with this export? What do you need to do with the exported data? What data are you trying to export? The issues in the project? The History information for each issue? The comments associated with the issues? The project…
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Hello @Shane Garvey This could be the case if a project's key was changed from the "in use" key to a different key. Atlassian records that in the database so that any links that use the original key will automatically redirect to use the new project key. You would not see that key change recorded in any UI screens. This…
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Hello @Sonny Strandlund Welcome to the Atlassian community. In the Atlassian Cloud there are two things referred to as "organizations". * Within the JSM application an Organization is a container for grouping customers, and an Organizations field in JSM work items can be set to this value. * There is an overarching…
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Hello @Ravindra Deshmukh Welcome to the Atlassian community. To submit a support case for your site you must be an administrator of the product or the Organization. Do you have that level of access? If not you need to reach out to the team in your company that does administer your products/Organization to ask them to…
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Hello @felipe.machado Welcome to the Atlassian community. What error message are you getting when trying to enter the space? What is the URL you are accessing? We don't need to see the base URL (i.e. https://something.atlassian.net), but just what appears after that.
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Gracias por la información adicional @Sergio Daniel Caballero . Si navega por el panel de la izquierda y selecciona Espacios > Ver todos los espacios, ¿aparece en la lista los espacios que faltan? Si navegas por el panel de la izquierda y seleccionas Espacios > Ver todos los espacios, ¿aparece algún espacio en la lista? Si…
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It is interesting, Jira has all the data, and we are struggling to find an answer - a way to present it. @Raj Reddy Unfortunately with only native Jira functionality it is not possible to present the information. That will require a third party app of development of your own custom solution.
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Hello @Rajakumar Ramu Welcome to the Atlassian community. It is not possible to selectively remove sprints from the native velocity chart. It will reflect the sprints that show for the associated Scrum board.
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Hello @ClaireYang Without seeing the data we cannot tell you why the results don't match your expectations. For the two items you expect that are missing the possible reasons are: * They are not in project A * The issue type is not BUG * The custom field contains data * The issues are not visible to you due to permissions.…
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@A_C_ Ivory @fadykhalife In this community we are mostly Atlassian customers ourselves. We don't have access to directly help you delete your accounts or subscriptions. We can offer you advice such as we did for the original poster and again for @tylerlares93 in the separate post Tyler created.…
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According to my searches this occurs in ITSM service projects. The Unassigned group is for request types not assigned to a work category. The Unassigned group can appear if work categories have recently been abled. https://support.atlassian.com/jira-service-management-cloud/docs/what-are-unassigned-request-types/…
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Thank you. Can you show us what is appearing in the panel on the right also? And let us know if this is a Team-managed or Company-managed Space, please.
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Hello @Saji Sasi Welcome to the Atlassian community. Does this concern a Team-managed or Company-managed Space? Can you provide a screen image of what you're seeing, including the navigation panel on the left?
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Thank you for that additional information. Have you reported the issue to your Jira Administrators and asked them if there was an update to the system? Is it affecting all custom date and custom number fields or a subset of those fields? Are other users of the Jira instance able to replicate the problem?
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Hello @ClaireYang Can you provide a screen image showing the field(s) you want to use in your search being used in an issue? How did you determine the field is for the field you want to search? The tags on your post indicate you are using Jira Server. Is that accurate or are you using Jira Data Center?
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Hello @[deleted] Welcome to the Atlassian community. Based on the message on the screen you are using a Jira Free subscription. You are not able to assign users to roles in Spaces in that case. You have to upgrade to a trial of the Standard (or Premium) version to do that. The fact that there are individuals shown assigned…
