Comments
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Hello @Yael Geffen Are you working with issues in a Company Managed project or a Team Managed project? 1. Can be handled in the configuration of the transition in the workflow. 2. Jira supports creating workflows per issue type. The exact method for doing each of these depends on the type of project you have. Company…
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Hello @Joost van Maasakkers Welcome to the Atlassian community. You could create a custom selection list field for this information and add the field to all issues. You could identify one issue as the "authority" where you set the value. Each new issue created could inherit that value through the execution of an Automation…
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Hello @Jonathan Kozma Welcome to the Atlassian community. I see that you have tagged your post to indicate you are using the Premium plan. Have you set up the extended Issue Type Hierarchy to define the parent/child relationships between the issue types? Are you trying to import issues such that they will align with those…
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Hello @philipf Is this for a Company Managed project or a Team Managed project? In a Company Managed project there is no native method to limit which issue types can be used during issue creation, other than removing the issue types from the Issue Type Scheme used by the project. And if you remove them from the scheme,…
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Hello @PHC Admin Addressing first the "let them see only the tasks to which they are assigned" - * Are you using a Company Managed project? * Have you set up an Issue Security Scheme and associated it to the project? * What are the Security Levels configured in that Issue Security Scheme? Please show them to us. * Is the…
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You can find information about that in Atlassian's Trust center: https://www.atlassian.com/trust Regarding support access specifically, Atlassian will ask for your permission to access your data if necessary, usually in relation to your organization opening a support case. You then grant the access, if you wish, and can…
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Hello @Hizkeel Khan If I understand your scenario 3 correctly, the update of the subtasks is caused by execution of the Automation Rule in scenario 2, but this is not resulting in the update of the parent story for those subtasks. Check the Rule Details page for the Automation Rule for scenario 1. Make sure you have…
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Hello @Tax Genie Welcome to the Atlassian community. You need to create the sprint in Jira first. You cannot create the sprint as part of the data upload. After you have created the sprint, go to the Filters > View all issues screen. Switch it to Advanced JQL if it is not already in that mode. In the JQL field…
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Hello @Geylani Özçubukçu Is the status assigned to the Epics mapped to the column farthest to the right on the agile board? Are these Epics in a Team Managed project or a Company Managed project? If they are in a Company Managed project, go to the Filters > View all issues screen and execute a search for the Epics. Set the…
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Los íconos de búsqueda de usuarios que ve son específicamente para filtrar según el campo Asignatario. Ni eso ni la búsqueda de texto son opciones disponibles en los tableros para el producto Jira autohospedado. --- The user search icons you see are specifically for filtering based on the Assignee field. Neither that nor…
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If you go to Manage Apps and look at the license information for that app, does it provide any additional information? I think you will need to contact the vendor of the app directly to resolve licensing issues with that app.
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My apologies. I have a syntax error in there. It should be: status=X and not status changed after startOfDay(-number of days)
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There is no built in field to enter a buffer value. You would have to add a custom field for that. And the, as I said in my second response, if you want to automate the setting or changing of dates on successor task you can do that with Automation Rules. However you will face limitations with Automations. 1. The rule to…
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By default Jira will set the Reporter field to the person who is creating the issue. If you work with an admin to find out what is overriding that and get that removed, then you don't have to do anything more. To find your admin I recommend that you: 1. Ask the person who told you about or helped you get access to Jira in…
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Have you ever exceeded 10 users? If you go to Manage Apps and look at the license information for that app, does it provide any additional information?
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Hello @Zac Jury Jira is not setting the Reporter field spontaneously. It has been told to do so. There are multiple ways that customization could have been added by your Jira Administrator. Have you consulted with them about changing that? It could be built into the workflow to set the Reporter field to Richard. There…
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When using the "updated" field in a filter you will be considering the Updated field in the issues. That field is shown here below the panels on the right side of the issue view. Pretty much every change you can make to an issue will cause the Updated field to be modified. With built in filtering capabilities you can't…
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Olá, @Rogério Barbosa da Silvaz Bem-vindo à comunidade Atlassian. Observe que esta é uma comunidade de usuários do produto Atlassian Jira. Não temos acesso direto à sua instância do JIRA e não somos administradores da sua instância do JIRA. Você precisará entrar em contato com os administradores da sua própria instância do…
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Hello @Collista Lewingdon Refer to this page concerning Issue Collectors. https://support.atlassian.com/jira-cloud-administration/docs/use-the-issue-collector/ An issue collector is accessed outside of Jira, from another website, so the users would not be directly working in Jira to create the issues. The user accessing…
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Hello @Bartosz Mróz Welcome to the Atlassian community. Are you working with a Company Managed project or a Team Managed project? That information will show at the bottom of the panel on the left when you are viewing the board. Do you have a Swimlanes setting or Group By setting activated? What are the issue types for the…
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Refer to the image below. (1) is the same button I pointed to in my image, used to initiate the Link Issue function. (2) is the area where you actually create the link. You select the link type on the left, and enter the other issue's key on the right. If the task you are currently viewing is dependent on completion of…
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Technically you are not creating a new "level 1" type of issue when you add the new issue type. Notice you have options to create only level 0 and level -1. The arrangement of issue types in the issue hierarchy is leveraged only by the Advanced Roadmaps Plans functionality currently. I provided a link to a related change…
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Hello @Feldunoob I believe then the JQL you need is project = OTO AND ((statusCategory != Done AND issuetype != Epic) OR (watcher = currentUser() AND issuetype = Epic)) That JQL will include in its results: 1. Epics in the OTO project where the current user is a watcher, and 2. All non-Epics in the OTO project where the…
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Glad I could help. If your question has been satisfactorily addressed, please consider clicking on the Accept Answer button.
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You're welcome!
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Hello Andrea, I think that importing attachments is an option available only to Jira Admins. I'm looking for confirmation on that now. Are you using the built in importing capabilities or has a third party plugin been added to your system? Exactly what menus/options are you selecting to navigate to the import option?
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When viewing issue details you can use the Link Issue button to create a link between the issue you are viewing and another issue.
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If the issue is that you don't have the Schedule Issue permission: The fix depends on how that permission is allocated to users in the Permission Scheme associated with the project. If the permission has been granted to Project Roles, then a Project Administrator for that project can assign you to the role to give you that…
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You can use the "Restrict (transition) to when a field has a specific value", as suggested by @Oleksandr Siryi_Railsware_ , for checking that the Original Estimate field is not empty. Regarding requiring the Work Log, are you trying to (1) require the users to log work as part of the transition, or do you simply want to…
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Please show us the exact filter that you created. Are you trying to use a smart value in that filter, or an explicit issue key? Please show us the details of the Schedule trigger. If your Schedule trigger includes a JQL then each action in the rule will be executed against each issue returned by that JQL. If you have added…
