Trudy P Claspill Community Champion

Hello @guillermo.gil In an Automation rule use the Log Work action to log time against an issue. https://support.atlassian.com/cloud-automation/docs/jira-automation-actions/#Log-work

Without a third party app I believe the only solution is to use an Automation Rule to gather the data and email it to yourself.

Multiple User Picker was the name of my custom field that I wanted to update, in my system. You will need to select your own field that you use in the Epics for your multiple user picker list. If you want to remove a user from the stakeholder list in the Epic, that is a more complex automation, as you have to identify who…

Can you show us the audit log associated with the rule execution? Can you add Log actions to print out to the Audit Log the values of the smart values you are using in your comparisons?

You say that it fails in one project but not the second project. I see in the first audit log that the trigger issue was in the TGW project. In what project(s) were the linked issues in that case? Does it always fail when the trigger issues is in the TGW project, regardless of the projects in which the linked issues exist?…

Hello @Vishal One way to do that is to remove the JQL from the Scheduled trigger and instead use a Lookup Issues action to retrieve the issues you want to act against. Then iterate through the results of the Lookup Issues action to execute the actions for each issue. And outside the branch that you use for iterating over…

Was there an error log created for the migration? What is the field type for the custom field in your self-hosted Jira system? Not all types of custom fields can be migrated. And custom fields that leverage third party application functionality may not be able to have their content migrated. Are qtest and issue template…

Did you try a script similar to the example provided in the Behaviours documentation? https://docs.adaptavist.com/sr4jc/latest/features/behaviours/example-behaviour#make-field-required-when-select-list-value-selected

The absence in the first audit log of entries about deleting links suggests that the issue that triggered the rule did not have any links of the specified type. Can you create another scenario that you would expect to fail in the same way? And show us an image of the trigger issue before the rule is run, including the…

The app says it is for "Top capacity planning app for project, program & portfolio.Workload, tempo, structure, timeline, WBS Gantt chart & risk management" That variety of functionality cannot be simply recreated with automations and workflow customizations. If you want the same functionality then I advise you to use the…

Hello @Khanh Hua Tran Thuy Welcome to the Atlassian community. The rule you have shown is not directly responsible for changing the parent issue, but it could be indirectly responsible. Check the parent issue that was updated. Look at the History information to see who is listed as having made the change, and if there was…

Hello @Robert Harrison Welcome to the Atlassian community. Jira's native filtering functionality is not designed to display the last comment entered. You could use an Automation Rules to get the list of issues of interest and access the last comment entered for each one. You could email that information to yourself from…

Hello @Maria DePasquale Please show us the automation rule and the output from the audit log.

Do you have another Question posted somewhere? Post a link to it here and I'll see if it is something where I can offer help. Don't post an entirely new question within this thread. If you have a thread, start a new Question.

Hello @Sudhananda Mohanty Welcome to the Atlassian community. Permissions for a space can be managed by an Administrator of that Space. Refer to https://support.atlassian.com/confluence-cloud/docs/what-are-space-permissions/

Hello @Barış Özer Can you provide more information about your requirement that "this ticket opened every week to be a related link"? To what other issue are you trying to link the newly created issue? There is no specific action available in Automation Rules to add a new attachment to a newly created issue. It appears that…

Hello @Jane Ellis Are you trying to set the field to be required while the issue is being created? Or are you talking about the Priority being changed after the issue has been created? Evaluation of other fields Required state is not evaluated when the issue is being edited since all editing is now done in Jira Cloud…

Hello @Aron Kuch Before diving into trying to find a solution, can you confirm that the types of the issues that would be the source and destination types all use the same workflow? If they don't use the same workflow then your attempts to change the issue type are likely to be unsuccessful.

Hello @Thorsten Behrens Welcome to the Atlassian community. Please review the answers on this post: https://community.atlassian.com/t5/Jira-Software-questions/Our-administrator-left-the-company-how-can-I-gain-admin-access/qaq-p/2256053

Can you provide an example of how a third party app is using Automation Rules? If an Automation Rule is triggered by an action taken by a third party app, then the execution of the rule will be counted in the same manner as other rule executions are counted.

Hello @philipf You can use an Automation Rule to take the Assignee from a child issue and add it to a multiple select User Picker field in the parent Epic. The rule would look like this: To get to the options I show in the Edit Issue action, select your Stakeholders field as the one you want to Edit, then click the ... and…

Hello @Poornima Rajamani If you want to engage with Atlassian Support directly on your migration issues you need to open a support case at https://support.atlassian.com/contact/#/ Here we are a community of users of Jira that may be able to offer you guidance, but we are not an official support organization. The first…

Addressing your comment on my answer and on @Barbara Szczesniak 's answer about giving users access to a page and that enabling them to access the child pages under that, that is how inheritance of page access works. However, the user must have access at the highest level in order to access any descendant page in the tree.…

Hello @Jezza Sutton Can you show us the Audit Log output for an execution of the rule?

Your trigger component is not selecting any issues, and you have no subsequent steps to select issues. The rule has no direction from you about the issues that are of interest. You have two ways to do that. You can add a JQL to your trigger (see the check box at the bottom?) to select the issues of interest. You can…

Hello @Gemma FRENCH For custom fields a Jira Administrator can create Context configuration to set a default value for a field. Each Context can be configured to apply to 1..n projects and 1..n issue types in the specified projects. For more information refer to…

Can you show us the details of the "When Scheduled" Trigger component?

@olgap Do other users in corporate gmail receive notifications? Have you confirmed that events are happening in Jira and Confluence that should be generating notifications to those users? Are those users licensed users of the products? Are they able to access the products? Have you followed the troubleshooting steps in…

Hello @Rajat Saxena Welcome to the Atlassian community. Is the import log you showed from an attempt to import to a Company Managed project or a Team Managed project? Currently it is not possible to create the relationship between an Epic and its child tasks via CSV import to a Team Managed project. See this change…

Jira doesn't prevent you from having multiple rules with the same name. Perhaps that is the case here and you were looking at the wrong rule. The Audit Log of this rule says you are trying to use this smart value to add the comment. There is no such smart value as {{clonedIssue}} so with this rule there will be no comment…