Trudy P Claspill Community Champion

The "right-most column" relevant to the sprint would be that column only in the Scrum board. The right-most column in the Kanban board is not relevant to the sprint. If the issues are in the right-most column of the Scrum board when you complete the sprint, then the sprint reports will show the issues as "completed" in the…

Hello @Keratoconic You said more users in the "request participants" option. That is an option in Jira Service Management. Are you working with a Jira Service Management project? Assuming you do, in fact, mean the Request Participants field, you should be able to add more conditions to your IF block to check the count of…

Does the email account itself still work? Were you accessing only Trello, or also other Atlassian products? Did you set up the Trello subscription yourself, under the same email address?

Did you use an email address assigned to you by an employer? If so, contact the people at your employer who manage email to find out about reactivating your login. You can also try contacting Atlassian support at https://support.atlassian.com/contact/#/ and select the My account option.

Yes, more information is needed. Please click on each step in the automation rule and provide a screen image showing the details of each step.

Olá @Barbara Martins , Você está trabalhando com projetos gerenciados pela empresa ou projetos gerenciados pela equipe ou ambos? Você pode determinar os tipos de projeto acessando Projetos > Exibir todos os projetos. A página mostrará o tipo de projeto na coluna Tipo. As permissões são gerenciadas de forma diferente entre…

Hello @Martina Halás Vančová Welcome to the Atlassian community. Jira does not have the capability natively to create a filter to satisfy your requirements. Are you willing to consider adding a third party application to your Jira environment?

Hello @Karl Lehnert Welcome to the Atlassian community. Atlassian is rolling out a new billing management experience. What you are seeing is the difference between the two. You can refer to this documentation for more information.…

Hello @Thane Carson Can you provide some screen images that show us the various screens you are viewing, to illustrate your problem?

Hello @Thane Carson Jira does not provide a generic report creation engine to let you design your own reports. It provides some built in reports, and it provides some built-in Dashboard Gadgets that can display information based on filtered issues. If you want to develop completely custom reports you will have to invest in…

Hola @Daniel Guardia , Bienvenido a la comunidad Atlassian. Con el plan de suscripción Estándar, la vista de línea de tiempo se puede utilizar para tableros que hacen referencia a un solo proyecto. No es posible utilizar la vista de línea de tiempo para un tablero que haga referencia a varios proyectos. Para tener una…

Hello @Thane Carson When you close a sprint in Jira it will consider the issues in the last column on the right to be "completed" in the sprint, regardless of the actual statuses mapped to that column. So, for your issues to be considered "complete" in the sprint, they must be in the farthest right column for that scrum…

Hello @zach Welcome to the Atlassian community. We don't yet have enough information to advise you. How are the users being blocked from moving the issues? Do the issues snap back to the original column when they try to drag and drop them to another column? Do they not see highlighted areas in the columns in which they can…

Hello @Shams Rasulzade Creating a custom drop down filter like that is not currently supported with native Jira functionality. I suspect there is a change request for that, but I have not yet found it.

Hello @Ivan Landerson das Chagas Pinheiro Unfortunately @Michael Yaroshefsky - Visor for Jira 's answer is incorrect, and the screen images provided are for the List view, not the Timeline view. For the type of project you mentioned, which is one of the Jira Work Management templates, the Timeline view does not show child…

Hello @Bruno Xavier There is a difference between "linked" issues and subtasks. Are you concerned with both, or with just subtasks? If you do want to consider linked issues, do you want to consider all linked issue, or only issue linked in a specific manner or from specific projects? There are two basic methods this could…

Olá, @Jessica Oliveira Bem-vindo à comunidade Atlassian. Isso exigiria uma regra de automação com escopo para vários projetos. Somente um administrador do JIRA pode criar tal regra. Se você não for um administrador do Jira, precisará trabalhar com um para fazer isso. Você pode usar uma regra de automação para atualizar um…

1. Can you please provide a current screen image of the Security Level configurations? 2. Can you show use the workflow details where you are setting the Security Level? 3. Do I understand correctly that all issues now have a Security Level set, and all issues going forward get a Security Level set during their creation?…

Another option to try is to reference the field by its unique ID rather than its name; i.e. customfield_#####. You can find that ID for a field in a specific issue following the guidance here: https://support.atlassian.com/cloud-automation/docs/find-the-smart-value-for-a-field/ Review the output to find the "Story point…

I'm glad you were able to solve the issue @Michael WANG and @Thibaut LEGRAND -HONGQIAO- If the guidance in this Answer helped you, please consider having @Thibaut LEGRAND -HONGQIAO- click on the Accept Answer button.

Just to close the loop on this in case others find this thread - If the action that should trigger your rule is an action that is actually completed by the execution of another rule, then in your current rule on the Rule Details page you. have to check this box. By default this box is unchecked for rules. Example: Rule #1…

@Michael WANG If the audit log says "no actions performed" that means the rule was triggered but some condition in it is not being met. Without seeing the current structure of the rule it is pointless for us to guess at the cause. You say you can't upload images to the post but you haven't told us what steps you are…

Hola @Arturo Chavira Pacheco , El estado de la emisión de ejemplo TK-49 es Pendiente. No veo ese estado mostrado en la tercera imagen que proporcionó que muestra los estados asignados a las columnas. Pero tal vez su imagen simplemente no muestre esa columna. Tus estados también aparecen ordenados de forma extraña en sus…

Great! Reviewing what you wrote, I think you have made the following changes to your project. 1. You created the Issue Security Scheme with the one Security Level and you associated that Issue Security Scheme to your project. 2. You set the Security Level on issue ABC-1. 3. You left the Security Level on issue ABC-2 blank.…

Please show us the details of your current automation rule and the comment created in an issue where the rule executed. From the image you provided the smart value you used in the comment was {{triggerIssue.reporter}} That does not match what is shown in the post I referenced. Using the guidance from that post you need to…

Hello @Maria Hassan I think if anybody had a solution it would've been provided. Since you are on a paid subscription, I recommend that contact your Jira Administrators and ask them to open a support case directly with Atlassian to diagnose the issue.

Let us define a specific example to ensure that the requirements are understood. Let us say your project has two issues, ABC-1 and ABC-2. Let us say the user Joe and user Sally are the users who should not be able to see all issues. Let us say that Bob is a user who should be able to see all issues in the project. Let us…

Cloning an issue creates a new issue. Moving an issue does not create a new issue. It re-keys an existing issue. You will need to use the Issue Moved trigger in a separate rule to take the same action for issues added to the project by moving an issue into it from another project.

The method to mention the issue Reporter in a comment added in an Automation Rule is described in the answer on this post: https://community.atlassian.com/t5/Jira-Service-Management/How-to-include-reporter-within-a-comment-inserted-by-an/qaq-p/1975162

Add another Log action after the Lookup to print out this: {{lookupIssues.first.key}}, {{lookupIssues.first.Story point estimate}} That should print out the issue key and Story point estimate field value from the first issue returned in the Lookup Issues results. If that also prints 0 for an issue where you can see the…