Trudy P Claspill Community Champion

Olá @Raielle Pigozzo Mendes , Bem-vindo à comunidade Atlassian. Você pode alterar o tipo de item clicando no ícone na parte superior, próximo à chave do item, somente se houver outro tipo de item no projeto que utilize o mesmo fluxo de trabalho. Se não for esse o caso, você pode alterar o tipo de item clicando no botão ...…

Hello @Hannah Johnson Did the former administrator access your Jira/Atlassian Cloud resources with a company managed account/email or a personal account/email? If it was managed by your company, than work with your IT team to have the account reactivated (assuming it was deactivated) and have the password reset. Then login…

Is the value in the selection list an exact match for a Category value you have already created?

It is not possible to share configurations between Team Managed projects with native functionality. The use case for Team Managed projects is specifically for them to be stand alone, with each one being customized independently of the others. I haven't investigated if any third party apps are able to clone Team Managed…

When the native Clone operation is used for an Epic only the Epic itself is cloned. The operation doesn't include the Epic's child issues nor their subtasks. You could still accomplish the cloning with Automation for Jira, or third party apps.

It appears that importing issues at all hierarchy levels in a single import process isn't quite supported. https://jira.atlassian.com/browse/JRACLOUD-82289 It looks like you have to execute imports of the higher level first, then provide explicit issue IDs in the import for the next level, as described in this article.…

@Mahantesh Hooli That is a completely different topic then your original post. Please start a new, separate Question for that.

For clarity, do you mean @Bill Sheboy 's suggestion to format the fields worked?

Hello @Doug Robinson When you say the "sprint field filter" do you mean this? Do different people get different results? Have you confirmed that there are active and future sprints in existence for the project in which the issue exists? If the sprints exist but they are not listed, have you confirmed that the person…

The syntax appears to be correct. Can you check the field types for those two fields in the Custom Fields screen and confirm that they are Date Picker fields?

Hello @Anvesh Bhat Welcome to the Atlassian community. Yes, that is possible, and is a standard use case for filtering. You can learn more about searching for issues (creating filters) using both a Basic methodology and an Advanced methodology here:…

Hello @Pierre-Xavier Puissant Welcome to the Atlassian community. If you use the Issue Commented trigger then you can use an Advanced Compare to check if the comment was an Internal comment thus: There is a method to extract from a comment all the users mentioned in that comment, described as part of this article:…

Hello @Robynne Barnard You said using features and turning on the Board Toggle. However, this did not seem to work In exactly what manner did this "not work"? Are you unable to see the option in the Features area of the project? Did you not get the type of board you were expecting?

@Andreas Alexandrou Your answer is incorrect. A new feature is being rolled out to enable a kanban-like Board feature for JSM. https://jira.atlassian.com/browse/JSDCLOUD-8389 This functionality has already been rolled out to some sites, though it does not appear to have been announced in the weekly Blogs.

Hello @Ashley Fisher Welcome to the Atlassian community. Can you confirm what your hosting type is - Jira Cloud or Jira self-hosted (Server or Data Center)? Assuming you are working with Jira Cloud, refer to the answer I put on this post:…

Hello @Helene Haderer Welcome to the Atlassian community. Do you have a rough idea of how many Epics and Change issues you have in your instance, and how many subtasks there might be under those? Do you have any other constraints in the filter, such as specifying the projects to search? Typically in Jira Cloud you cannot…

Hello @Shruti Jambavdekar Welcome to the Atlassian community. Are you working with Jira Cloud or self-hosted Jira (Jira Server or Data Center)? The native issue hierarchy for Jira is: Epic |-- standard level issues (i.e. Task, Story, Bug, etc.) |-- subtask level issues Jira allows you to create custom issue types at only…

Hello @Carly Mojica When you elect to create a board "from an existing project" Jira automatically creates a filter for that board to pull in all issues from the specified project. If you go into one of those sub-boards and select Configure Board... ...and then click on the General option... ...and scroll down to the…

Hola, Bienvenido a la comunidad Atlassian. Debería ser posible hacerlo, pero los pasos exactos dependen del tipo de proyecto que esté utilizando. ¿Está trabajando con un proyecto gestionado por un equipo o un proyecto gestionado por la empresa? Esa información se mostrará en la parte inferior del panel de la izquierda…

Hello @YUKI HAMAJIMA I recommend that you open a support case directly with Atlassian about this by selecting the Billing, Payments, and Pricing option at https://support.atlassian.com/contact/#/

Hola @m.a.gonzalez.calero Actualmente no es posible hacer eso. Hay una solicitud de cambio donde puedes agregar tu voto y comentarios. https://jira.atlassian.com/browse/JRACLOUD-74789 ---- Hello It is not currently possible to do that. There is a change request where you can add your vote and comments.…

Hello @mbitzis Is this what you want? If you hover over the Logout option that displays when you pull down your avatar then the related URL is shown at the bottom of the browser screen (in Chrome).

Hello @Ioannis Sarantidis I had not noticed how the checkboxes presented in the Create Issue dialog previously, but I currently see the same thing as you. I'm not aware of any specific setting that controls that. I recommend that you reach out directly to Atlassian support to find our if such an setting exists. And it…

Hello @DLeo Welcome to the Atlassian community. Are you working with a Company Managed project or a Team Managed project? Can you share with us screen image examples of a Story under which you have created Tasks and a Task under which there are subtasks? I ask because the native Jira issue hierarchy does not allow a Task…

Hello @Carly Mojica Welcome to the Atlassian community. Exactly how have you create your "sub-boards"? Are these actually separate boards with independent board filters that pull a subset of issues that are included in the over-arching board? Are you using the Timeline option available in the left-side navigation panel for…

I am not sure that I am clear on the Estimation settings for your board. Can you provide a screen image of the Estimation setting page for your board? Like this: Note I'm not asking you to change your settings. I want to see what your current settings are. I ask because Remaining Estimate is not an option I see in this…

Hello @Claudia Gerbersmann You can find the field ID for any field using the method outlined here: https://support.atlassian.com/cloud-automation/docs/find-the-smart-value-for-a-field/

I did not notice that you mentioned the rule scope is set to just Project A. As @Marc -Devoteam- said, you will have to change the scope of your rule to be multiple project and include Project B. That change can be executed only by a Jira Administrator. After making that change you may also need to add more conditions to…

You will not be able to get what you want without a third party app.

Hello @Grigoriy Le Welcome to the Atlassian community. Jira Server licenses (not Data Center licenses) are perpetual. You can continue to use the Jira software, unsupported, after the license expires. If you are using third party apps you should contact the vendor of each of those apps to find out what happens with their…