Trudy P Claspill Community Champion

Hello @Catarina de Souza Ribas Welcome to the Atlassian community. Can you please show us the details of your Create Variable step? How is the item to be cloned selected? Are you using a JQL in the Scheduled Trigger? If so, can you share that JQL? Lastly, can you show us your entire rule, please, just so we can see if…

Hello @Michael A Paluszkiewicz Welcome to the Atlassian community! Have you gone through all the troubleshooting steps for missing issues, as listed here: Troubleshoot missing issues in Advanced Roadmaps 

Hello @Lloyd Mangnall Welcome to the Atlassian community! Did you have a question about this, or are you just sharing your discovery? Sharing is always appreciated! I just didn't want to miss if you also have a question that needs answering.

This template covers only half of the use case for integration of Workday with Assets - creation of a People asset when none exists. How do you then keep the People Assets data synchronized to changes in Workday? I have implement an Automation Rule for this but it is severely constrained by maximum Scheduled Rule…

Hello @Paula Coombe Welcome to the Atlassian community. This is a community for discussing the Confluence product from Atlassian. Does your post relate to that? You seem to be asking about something called PICS, and this forum would not be the right place to get help with that.

Hello @Kaushik G As a user community we cannot directly access your subscription, but I have flagged your post here to raise it to the attention of Atlassian Team members. They should respond within 2 business days.

I have encountered a similar problem, not with creating issues but with using the Lookup Objects action for assets. I had a branch that would iterate over a list of IDs that corresponded to 100-500 objects. Within the branch for each ID there would be a Lookup Object action to look up that object, and then an additional 8…

That's is another good options for a 1 time need!

Hello @aslead-community Welcome to the Atlassian community. I am curious about the problem you are trying to solve by adding work logs automatically. Is a this something you need to do once or multiple times? Are you needing to add a single identical worklog entry to multiple issues? Do you need to add multiple work logs…

Hello @Surya Kiran Welcome to the Atlassian community. This is a community for discussing topics related to Atlassian products. This specific area is for questions about Jira. Your post does not seem to be related to Jira. If it is, please provide more information about how this relates to Jira.

Toast with butter, sugar, and cinnamon, and hot chocolate. Yum!

For Business space projects there is a new (since March 2026) multiple board feature. https://community.atlassian.com/forums/Jira-articles/Create-and-save-multiple-board-views-in-business-projects/ba-p/2981809

Hello Welcome to the Atlassian community. Can you confirm that the destination project is a Service project? Is it Company-managed or Team-managed? Does the reporter already have a Customer account within your Atlassian Organization? You can use the native Add service space customer action to add the reporter as a customer…

Hello @Marcelo Rezende Welcome to the Atlassian community. Whay type of space are you using? Click the ... next to the space name in the panel on the left and tell us what the last two lines in the pop-up say. It will be something like Software space Company-managed The methods to add another board to the space will depend…

Hello @Alex Smyers Can you provide more details on exactly what you mean by "all items linked to items within that space"? Are you talking about the generic linking functionality or the parent/child relationships? You mentioned that this is not about Epics but rather about stories/tasks, so I think you mean generic…

Hello @Tim Hoare-Ward I see that you were able to solve your issue. If my suggestion helped you address your problem please consider clicking on the Accept Answer button above my response.

Hello @Marco Behr Welcome to the Atlassian community. An article on the New import experience was published here in the Community in 2024. Several people asked about the ability to update existing issues. In 2024 the response from Atlassian was that they were still thinking about that.…

@Mykenna Cepek That is another good option for identifying blocked work! What I included in the article was meant only to illustrate how something that already exists versus something new and custom may solve the need. There is often more than one solution to problem. 

Hello @Ye ok Jang _Samsung_ Welcome to the Atlassian community. We are users of the Atlassian products, like you. We don't have access to the site you mentioned and we are not administrators for it. You will need to contact the owners/tech support team for that site. They may have set up IP blocking/whitelisting that is…

Hello @Alexander Dukhanin A Free subscription that has been deactivated can only be restored with the data being recovered if that action is taken within 14 days of the deactivation, as mentioned in the article I wrote and which @Martin Runge referenced. After 14 days Atlassian will permanently delete your data. (Thanks…

Hello @Igor Zamiatin Welcome to the Atlassian community. Are you an Organization Administrator or Site Administrator? Atlassian limits who can open support cases for a given site to only administrators. If you are a non-admin end user you will need to escalate your issue to your Jira Administrators to have them open the…

Hello @Jodi-Ann_Rowe Being assigned to the project (granted a Role within the project) is not the same as being Assigned to an issue (user specified in the Assignee field). Can you provide a screen image showing where you are trying to filter by Assignee?

Hello @marianne bosch Please see my response on your previous post: https://community.atlassian.com/forums/Confluence-questions/My-free-Confluence-site-was-deleted/qaq-p/3248561

These emails were in my spam folder dating back in July. Is it possible to recover my account? I don't see anything/options re: the steps you gave me. Based on my experience, if you received an email in July that your subscription was deactivated due to inactivity, and it has been more than 14 days since the date specified…

Hello @Christian Coleman Welcome to the Atlassian community. To manage JSM specific features such as Request Types you must be allocated the JSM User (Agent) role for your instance. This is done through Organization Administration. https://support.atlassian.com/user-management/docs/give-users-access-to-products/ You will…

Hello @Sudheer Kumar Shriramoju Welcome to the Atlassian community. That is not currently supported. You can add your vote to this change request requesting that feature. https://jira.atlassian.com/browse/JRACLOUD-86697

Olá Bem-vindo à comunidade Atlassian. Sua assinatura do Jira é gratuita ou paga? Quando um projeto é movido para a lixeira, os usuários com a função de Administrador do Site e os usuários com a função de Administrador do projeto devem receber uma notificação. Quando o projeto é excluído permanentemente da lixeira, essas…

Hello @matthiasbateman Welcome to the Atlassian community. We are a user community so we can't help you directly with billing questions. But you can contact Atlassian's Billing Support team directly through the following page: https://www.atlassian.com/company/contact/purchasing-licensing#/ Good luck!

Hello @marianne bosch Atlassian has a policy about deactivating Free subscriptions that are left inactive. I wrote an article about it here. https://community.atlassian.com/forums/Confluence-articles/Free-Confluence-Cloud-Deactivation-Due-to-Inactivity-How-did-it/ba-p/3253890 Which points to a much more detailed article…

Based on my experience it is likely the data has been permanently deleted. But you will need to contact the Atlassian Billing, Licensing, & Pricing Support team directly for an authoritative answer.