Trudy P Claspill Community Champion

Hello @C S Seshagiri Welcome to the Atlassian community. If you have a question about automation I suggest that you post it in the Questions area so that more people will see it. https://community.atlassian.com/t5/Jira-questions/qa-p/jira-questions The only people who see new post on existing topics are the people that…

Hello @Michelle Lucy Welcome to the Atlassian community. How do you intend to implement your "many layers"? The built in issue hierarchy for Jira is Epic |-- standard level issues (i.e. Story, Bug, Task, etc.) |-- subtask level issues You can create additional issue types at the standard and subtask levels, but you can't…

Hello @Elizabeth Jones Can you check your environment to see if you have more than one custom field named Category defined for the system? Are you running the automation rule for a Team Managed project or a Company Managed project? Can you show us the automation rule, the details of the Edit action, and the output in the…

Hello @Greg Wenden Your question is not the same topic as the original post. Please start a new Question and provide information about your environment (i.e. hosting type, plan/version).

Hello @Ilinka Danova Welcome to the Atlassian community. Refer to this document: https://support.atlassian.com/jira-software-cloud/docs/upcoming-changes-epic-link-replaced-with-parent/#Updates-to-automation You will not need to go back and change all the rules that currently use Epic Link.

Hello @Ahmed Saci Recently Adaptavist (makers of ScriptRunner) announced an update to their Behaviours app such that it can now be used on the issue View screen to modify some fields. Unfortunately due to limitations in the APIs provided by Atlassian they are currently able to modify only the View screen when it is viewed…

For Rule #2 here is an example. You should be able to extrapolate from this to create Rule #1. The Trigger is Field Value Changed. You specify the field you want to monitor with this rule. When that field changes, this rule is triggered. The next step is to add a condition to check the type of issue in which the field…

Hello @Gabrielle Hitchcock Welcome to the Atlassian community. You will need multiple rules to manage this. Rule #1: When the start date of the parent issue is changed, update the start date of all the subtasks. Rule #2: When the due date of the parent issue is changed, update the due date of all the subtasks. Rule #3:…

Hello @Sönke Neise Welcome to the Atlassian community. No, it is not possible to customize those options, and I am not finding a change request in Atlassian's public backlog asking for that.

Hello @Ahmed Saci What existing feature are you using to aggregate sub-task time at the parent issue level? Is it this? If so, that aggregates the time in the display only. It is not actually storing the sub-task time logged within the parent issue. It is dynamically adding up the sub-task time to show it to you within the…

Hello @Vishal Biyani I am slightly confused. You original question was about bringing data from a higher level (Initiative) to a lower level (standard issues). You new question seems to be about taking data from a lower level (sub-task) to a higher level (Epic). Which scenario are you trying to address?

Hello @K C Siddharth Are you working with a Team Managed project or a Company Managed project? What have you selected for your Estimation statistic for the board? In the Estimation setting do you have the Time tracking option selected?

Hello @Carly Mojica The screen image you provided is not a list of Issue Types. That is a list of Statuses that can be assigned to issues. Most of the available issue types for a project are displayed in the Create Issue dialog: I say "most" because you can't create a Sub-task type of issue from the Create Issue dialog, so…

The change request for this feature suggests using an Automation Rule to delete unacceptable attachments as a work-around. https://jira.atlassian.com/browse/JRACLOUD-61024 I am not aware of a comparable third party app for Jira Cloud, but I have never looked for such an app before. You would search the Atlassian…

Hello @altınözek Welcome to the Atlassian community. Are you working with self-hosted Jira (Jira Server or Jira Data Center)? Or are you working with Jira Cloud? What process/functionality are you using to automatically create the clone of the main task? Do you maintain an issue link between the clone task and the main…

Hello @G_POZO Welcome to the Atlassian community. You have posted your question in the Jira community, but I note that you have added Trello as a tag on the question. Is this question about Trello or Jira? If it is about Trello I'll move your question to the Trello community to ensure that you get responses relevant to…

Hello @Colleen Rush With regard to third party support, I also work for a consulting company that has many years of experience with migrations of Atlassian products. Praecipio is an Atlassian Platinum Solution Partner. We have a experience with all directions of migrations of Atlassian products, plus experience integrating…

Not an Atlassian Team Member, but I think the site user limit refers to the site limits listed here: https://www.atlassian.com/software/confluence/pricing i.e. limit of 10 users total for a site on a Free subscription limit of 50,000 users for a site on a paid subscription I base that on this article about the feature:…

Hello @Prathamesh Rane Welcome to the Atlassian community. What are you trying to accomplish when using those properties? I found two articles related to using workflow properties in Jira Cloud: https://support.atlassian.com/jira-cloud-administration/docs/use-workflow-properties/…

Hello @Leonardo Zevallos Guzman I believe your problem lies in understanding which issue is considered the "source" and which issue is considered the "destination" when an issue link is created. Refer to the information available when you using the Linked Issue trigger: Issue linkedRule executes when an issue is linked to…

Hello @Vanessa Weigand Welcome to the Atlassian community. It is not possible to construct that query without adding a third party app to your instance. Are you willing to consider a third party app? The ScriptRunner for Jira app would enable you to do that, and they do support it being free for instances with no more than…

You could post a comment on this Community article on the topic. https://community.atlassian.com/t5/Jira-Software-articles/Introducing-the-new-Parent-field-in-company-managed-projects/ba-p/2377758

You did not say if you are using a Kanban board or a Scrum board. If you are using a Kanban board, you can turn the Backlog feature off so there would be no option for a user to move a card from the Board to the Backlog. If you are using a Scrum board the Backlog feature is an inherent part of the process where the Backlog…

Hello @Mark Howell Welcome to the Atlassian community. It sounds like you might be working with a Jira Work Management project. Do you see options horizontally displayed, like Summary, List, Calendar, and Board? If so, you should be able to simply type values into the Category field to add options to the field to make a…

Hello @Hana Kari Welcome to the Atlassian community. Refer to: https://support.atlassian.com/organization-administration/docs/update-your-product-and-site-url/

To help you keep track of where a sprint was created you may want to institute a policy/recommendation that the sprint names include some reference to their "parent" board in the future.

Just my two cents but my expectation is that limitation will continue to exist because ability to use the extended issue hierarchy is not specifically linked to how the parent/child relationships are tracked. The extended issue hierarchy has only ever been supported within Advanced Roadmaps. There has been no indication in…

Hello @Doug Robinson The next thing I would try to confirm is that "Sprint 26" (and Sprint 27 and Sprint 28) were actually created in the board that is hosted by MON. A sprint will display in the board where it was created and will also display in any other board where - the filter scope of the board includes an issue that…

That is not the latest version of the Jira Cloud Migration Assistant. Refer to https://marketplace.atlassian.com/apps/1222010/jira-cloud-migration-assistant?tab=versions&hosting=datacenter

Hello @Ralph Casafrancisco Welcome to the Atlassian community. You can find the current usage count for Automation under the System Settings > Global Automation > Usage tab. What counts towards your usage is described in this article: https://www.atlassian.com/blog/announcements/cloud-automation-packaging-update The two…