Trudy P Claspill Community Champion

Hello @BHANU TEJA Have you already defined in the destination Jira project Component values that match the values that are used in the JSM project? You will need to do that first.

Hello @Kevin Offutt Welcome to the Atlassian community. How do you know that the field you are seeing labeled "Location" is actually the "Additional Jobs" field? How do you know that the Location field is not applied to that specific issue type? Are you a Jira Administrator? I ask because that will be relevant to what…

Hello, That is not a Jira Cloud URL. All Jira Cloud (SaaS product) URLs are in the domain atlassian.net. Your URL indicates you are using a self hosted product, either Jira Server or Jira Data Center. In order for a field to present a calendar pop-up the field must be created as a Date Picker or Date/Time Picker type of…

Hello @Vivek Challa What if somebody is simply correcting a typo in the Description field? What if somebody is adding another Watcher to the issue? What if a comment is being added, edited, or deleted? I suspect that changing the status of the issue when "any" field in the issue is updated is not going to really solve the…

Hello @joseph nagy Welcome to the Atlassian community. Are you working with self hosted Jira (Jira Server or Jira Data Center) or Jira Cloud? If your URL is similar to the following you are working with Jira Cloud. https://something.atlassian.net Otherwise you are working with self-hosted Jira. Date of Audit is likely a…

Hello @Brad Dobyns Another community member has mentioned the same problem here: https://community.atlassian.com/t5/Jira-Software-questions/Points-are-not-autocalculating-on-the-Backlog-Screen/qaq-p/2534116 As noted in that post, and in a separate answer on your post here, by @Bill Sheboy changes being made by Atlassian to…

Hello @Mahantesh Hooli "QA Estimate" is not a built in field for Jira. Is this a custom field you created? What type of field is it? Jira does not provide native functionality for summing up fields based on a selection of issues. Are you willing to consider a third party app to meet your requirement?

By "inactive" do you mean deactivated/disabled? Do the users show a strikethrough when you view them in User Management? Per this document https://support.atlassian.com/migration/docs/migrate-users-and-groups/ Deleted or inactive users and directories Any deleted users or users in inactive directories that are referenced…

Hola @Andrés Parra Llorente , Bienvenido a la comunidad Atlassian. ¿Está trabajando con un proyecto gestionado por un equipo o un proyecto gestionado por la empresa? Esa información se mostrará en la parte inferior del panel de la izquierda. Dependiendo del tipo de proyecto que esté utilizando, el método para asociar un…

Hello @Jenny Finneran Welcome to the Atlassian community. The Issue Linking types are global. All link types are available in all projects; both Team Managed and Company Managed.

Hello @Jeffrey Bistrong Can you clarify this point? "When it hits 45 minutes before the task is supposed to begin" Should it transition only if it is within 45 minutes of the start time? If start time is 3:00 pm and now is between 3:00 and 3:45 pm, the issue should transition? If start time is 3:00 pm and now is between…

I understand that it is a list of statuses being displayed. I thought the post addressed that. I apologize, I had not read all the details of the posts. I do see now that the last answer in the first post actually suggested recreating the destination workflow, adding the statuses to the new workflow in the order in which…

Hello @BenWade You can accomplish that with this rule. In my example I an using the Start Date field, and setting the value to be the earliest value among the child issues. To set it to the latest value you would use "max" instead of "min". You also need to make sure that you have this box checked on the Rule Details page:…

Hello @C S Seshagiri The For Parent branch is trying to look at the parent of the issue that triggered the rule, which is the Story issue. If the Story has no parent issue, then the rule stops running. Based on your description of what you want, using the For Parent branch is not the correct action. If you want to look at…

Hello @Swaroop Kumar Is the Reporter on the new issue actually getting set to be the same as the Reporter of the original issue? What type of project is the project that has the original issue? What type of project is the project where you are creating the new issue? Are you working in Jira Cloud or Jira self-hosted? I see…

Hello @Donna Benton Do you have a JQL within the Scheduled trigger? If so, then the steps in the rule are being will be applied to each issue found by the JQL in the trigger, not to the issues found by the Lookup Issues action. You can use a JQL in the trigger to find all issues that have a status of Done and where a…

I just saw your response on another post about this and was going to add that here. Thanks, @Bill Sheboy !

Bonjour @Carolina SILVA , Jira Cloud ne suit pas la suppression des problèmes dans le journal d'audit. Il y a une demande de modification pour ajouter cette fonctionnalité. https://jira.atlassian.com/browse/JRACLOUD-59371 Si le problème a réellement été supprimé, il n'y aura aucune trace de quand et par qui le problème a…

@Aline Chapman I would be curious to explore your scenario in more detail. Could you open it as a Question post and provide screen images showing your full rule and the Audit Log details for the execution that said "No Action Performed"?

Is the destination project a Company Managed project or a Team Managed project? The other possibility I thought of was that the list is ordered by the unique numeric ID assigned to the status. However I just checked in my own system with moving an issue from one Company Managed project to another, and that was not the…

I'm not sure what you mean when you say if you highlight the stories then the points display in the card and in the total lozenges. Can you show us the issue details view for one of these issues, showing the story points field that contains the data? The area I pointed to on the card should be getting the value from the…

Thank you for sharing that response with us @Bridget Tracey !

Hello @Aline Chapman Just another user of the products here. Did your automation rules actually fail, or do you just see the warning message? I see the warning message in my rules that use Epic Link, like this: The rule still functions correctly though. According to the following document, you will not need to change rules…

Please show us the full rule you have constructed. Have you considered using a Scheduled triggered rule to find existing issues with the empty fields and populate them rather than trying to populate them when a new child issue issue created under them?

Adding to @Trish Cescolini 's comment, new Jira Server licenses can no longer be purchased. To establish a new Jira on-premise environment requires the purchase of a Data Center license, which is not a one time purchase but rather requires renewal to continue use of the product. And the minimum license that can be…

Hello @Jeffrey Bistrong I suspect that the statuses are displayed in the same order that you see them listed on the Issue Statuses page that is accessible to Jira Admins through the gear icon > Issues option. If you change the order there it will change the order of statuses globally, affecting how they are listed when…

Hello @Calvin Are you willing to consider paying for a third party app to satisfy you needs?

Hello @Brad Dobyns Welcome to the Atlassian community. Do you have values in the Story Points field of the issues in the sprint? Can you show us a screen image of the sprint information, showing the points assigned to the issues? Like this: The lozenges should show the total of story points assigned to the non-subtask…

Hello @Martin Blomgren-Sköld Welcome to the Atlassian community. Are you working with a Scrum board in a Team Managed project or a Company Managed project? What field have you selected in your board configuration for your Estimation statistic? Which field have you selected to display in the burndown chart when you're…

Hello @Dom You are not missing anything. That is the current functionality of the filter. There is a change request about it, to which you can add your vote/comments. https://jira.atlassian.com/browse/JWMCLOUD-590