Trudy P Claspill Community Champion

When you tried typing in the group name, did you make sure that you matched the case? I found that if the group name was "Group A" and I typed in "group" then no matches were found. Otherwise, all the posts I'm seeing that mention the same problem have the same solution - the user was not a member of the groups that were…

Hello @Daniel Lopez What type of issue are you creating? Is it an Epic, a standard level issue, or a Sub-task type issue? If they are standard level issues, are they being assigned to an Epic where the Sprint field has those values? Does the History for such issues document the change to the Sprint field? What did you look…

Have you tried starting to type in the name of the group you want? Are you a direct member of the group you want, or a member of another group that is nested in the target group?

If you already have issues in your Team Managed project and you want to move them to a new Company Managed project, review this information: https://support.atlassian.com/jira-software-cloud/docs/migrate-between-team-managed-and-company-managed-projects/

@BHANU TEJA That will not meet the requirement because it will say the issue matches if it is more than 3 days before the due date. The post is asking to match issues that are exactly 3 days before their due date.

Are you working with a Company Managed project or a Team Managed project? For a Company Managed project you can create a new Issue Type from Jira Administration > Issues > Issue Types. https://support.atlassian.com/jira-cloud-administration/docs/add-edit-and-delete-an-issue-type/ You would need to add that new Issue Type…

An alternative is to have two transitions with slightly different names. Attach the screen to just one of the transitions. Add a Condition to the transition to make it available only when the Component field has the specified value. In the other transition, set Conditions so that it will be available only when the…

Hello @Marieke The only groups which will be listed are the groups to which you belong. You can't share the filter with groups to which you do not belong. That is mentioned in the documentation here: https://support.atlassian.com/jira-software-cloud/docs/manage-filters/#Share-a-filter

Hello @Neeta Dubey If you want to copy the issues to another project while leaving the original issues in the original project, you might want to consider a third party app such as: Deep Clone for Jira That is just one possible app. There are others that could also be used. I have no first hand experience with the app, I…

Hello @Simo Ikonen Welcome to the Atlassian community. The only change request I could find is one that has been closed because there was not enough interest. https://jira.atlassian.com/browse/JRACLOUD-71146 You could potentially solve this with the help of a third party app. I found this one in my searches. There may be…

Hello @Dimitar Chakarov Define what you mean by "easy". You can use the Move Issue function to move issues from a Team Managed project to a Company Managed project, but you are going to lose data. Refer to this document for more information.…

Hello @Xacome Coira Welcome to the Atlassian community. In what way do you want to customize the issue and how does that prevent you from using one of the issue types that already exists?

Hello @min You don't need the "+" within the parameters for the startOfDay function. The function will assume you mean "+" unless you explicitly insert "-". Additionally, if you want the message sent when the due date is 3 days in the future you need to use "3" rather than "1" in the startOfDay parameter.

Given that, the first article you referenced does not apply, because it concerns Jira Server, not Jira Cloud. https://community.atlassian.com/t5/Bitbucket-questions/How-do-I-connect-a-Bitbucket-repository-with-a-Jira-Cloud/qaq-p/582105 The second article you referenced…

@BHANU TEJA That does not exactly prevent the parent issue from being closed when it has sub-tasks that are not closed. The automation rule will automatically close the parent issue when all its subtasks are closed. However, with the change from using Parent Link and Epic Link to the generic use of Parent for all hierarchy…

Again, if you are talking about adding issue fields to the issue cards that display, for a board associated with a Company Managed Software project you would find that option by clicking on the "..." button in the upper right corner of the board and selecting Configure Board Then you would select the Card Layout option.…

Hello @John Missar Welcome to the Atlassian community. Is this for a Team Managed project or a Company Managed project? You can determine the project type by looking at the Type column on the View All Projects page available under the Projects menu.

Hello @James In your second automation rule (the one that is not running) look at the Rule Details page and the checkbox labeled Allow Rule Trigger. This is below the Projects field. Make sure that box is checked. Otherwise it cannot be triggered by actions that are executed by other rules.

Hello @Scott Elliott Looking at the diagram there does appear to be an incoming Transition named "Make it so", but that transition is not showing up in the text description of the workflow. Have you tried removing that transition and then adding it again? Can you show us the Triggers, Conditions, Validators, and Post…

Your JQL would need to be created < value and created > value for the filters to get issues created within a range. Refer to https://support.atlassian.com/jira-software-cloud/docs/jql-fields/#Created While the value could be something like -30d to specify a date 30 days in the past or -4w to specify a date 4 weeks in the…

Hello @[deleted] Is your board for a Company Managed project or a Team Managed project? That information should display at the bottom of the panel on the left when you are viewing the board/backlog. If your board is for a Company Managed project then you can add more fields to display on the issue cards. Is that what you…

Hello @John Duffy Welcome to the Atlassian community. If you have accurately reproduced your "complex" filter, then it is not actually complex. It is clearly constructed to limit the issues to two project; X and Y. Could you provide a screen image of the Board Configuration > General screen showing the filter as it appears…

Let's clarify some terminology. A "card" in a board is equivalent to an issue. The item in your image that includes "SP2-1" on it is a card/issue on that board. The + button that you have highlighted is for adding a Column to a the board. In a board a Column maps to a Status that can be assigned to issues. In Team Managed…

Hello @Gwen Coveny To create Company Managed projects and manage the configuration elements (issue types, fields, workflows, etc.) requires that a user be a Jira Administrator. Within the Jira product itself there is an area for configuring Global Permissions. Listed there is a permission for Administer Jira. A user has to…

Hello @John Limmo Welcome to the Atlassian community. First, let us clear up what you mean by the apps are hosted on instances X and Y. Are you using self-hosted versions of the products, or the Atlassian SaaS hosted versions of the products? For Bitbucket is the URL https://bitbucket.org or something else? For Jira is the…

Hello @Andy Ripo Welcome to the Atlassian community. In addition to @Jehan Bhathena comment, I note that you said "I can only find rules within the new ui ". There are two types of Software projects that can be created in Jira Cloud - Company Managed and Team Managed. Check the bottom of the navigation panel on the left or…

Adding to this... You should be able to use the Parent Link or Parent field in the Epic to specify its parent Initiative. You won't be able to add an Epic to an Initiative from the Initiative issue view. I note that you said you want the hierarchy to include Epic > Requirement > Task Do note that the Issue Hierarchy in…

Olá @Francisco A Filho , Bem-vindo à comunidade Atlassian. Conforme afirma a mensagem, você esperou algum tempo e tentou novamente? Se você tiver feito isso e a mensagem continuar aparecendo, siga os conselhos adicionais na mensagem e entre em contato com o suporte da Atlassian. https://support.atlassian.com/contact/#/ ---…

Hello @Alex Shirokov How are you accessing the import function? Are you accessing it from Project > View All Issues? Or are you accessing it from Systems Settings > External System Import?

Hello @Nici Phillips Welcome to the Atlassian community. The Notification Scheme associated with a project can be configured to send emails when Comments are added to issues, for Company Managed projects. https://support.atlassian.com/jira-cloud-administration/docs/configure-notification-schemes/ That would impact all…