Trudy P Claspill Community Champion

If you are using self-hosted Jira you will be able to see the version shown at the bottom of many screen, like this If you are in Jira Cloud you won't see that type of text at the bottom of any of the screens, and the URL would most likely be similar to https://something.atlassian.net What version information is shown at…

Hello, When you are on a Free plan all users are granted the permissions equivalent to project administrators without being explicitly added to that role in projects. And in the Free plan you cannot actually customize permissions and project role memberships. Because of this, if you have in a permission scheme permissions…

Try this: project = project-name AND issueFunction in parentsOf("issuetype in subtaskissuetypes() and status = approved") AND issueFunction not in parentsOf("issuetype in subtaskissuetypes() and status != approved") The new clause will look for parent issue that have subtasks that are not Approved, and ensure that such…

Hello @Rabi Kiran Roka Jira does not natively provide that capability. You can get it through a variety of third party apps that add functionality for more complex reporting about logged work. Here are some queries of the Atlassian Marketplace to show an assortment of apps that might meet your needs:…

Hello @Madhuri Latha BhumiReddy You could do that using Automation Rules. Are you familiar with that feature? https://support.atlassian.com/cloud-automation/docs/jira-cloud-automation/

Hello @Tiina Savolainen Welcome to the Atlassian community. Are you working with issues in a Company Managed project or a Team Managed project? In a Company Managed project you can create a separate workflow to associate to the issue types where you want to prevent work logging. Then in that workflow set workflow…

Hello @Flavia Vieira Welcome to the Atlassian community. You cannot do that with native Jira filtering capabilities. Do you have or are you willing to get a third party app to meet that requirement? Here is a query for the Atlassian Marketplace that provides a partial list of apps that may provide the necessary…

Hello @[deleted] Welcome to the Atlassian community. If your board filter is constructed to display only Type X then the board will not display the subtasks under those issues. You would need to change the board filter to include subtasks. However, Jira does not have a native function to let you select subtasks based on…

Hello @Oshadhi Vindhyani If you want to assign a user to a Project Role you will need to make them a licensed user. Jira Software, as a product, does not have the concept of a "free guest" user. The application is made available to paid licensed user, and you can enable Anonymous access. If you enable Anonymous access the…

Is the user able to access Jira, but not that specific project/board? If the user can't access Jira at all: If you have access to https://admin.atlassian.com, can you navigate to Directory, click on Users, and see these users in the list? Can you open the details for one of these users? Do you see a "Product Access" table…

Hello @Ryan Darley What if the start date or end date on the issue changes, and that changes the calculation of the midpoint? You can use the diff function to get the difference between two dates: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-date-and-time/#Date-difference--- If you then use a math…

Hello @Josh Allen Try enclosing the assignee criteria in parentheses, before the first "assignee" and after "empty": project = SF AND status in ("In Progress", "In Review", "To Do", "Ready for Development") AND (assignee not in (Jack, Jill) or assignee is empty) ORDER BY created DESC

Hello @Avinash Gore Welcome to the Atlassian community. For Dashboards you can share them with "Public" to make them visible to any user on the internet without requiring that user to login to Jira. https://support.atlassian.com/jira-cloud-administration/docs/manage-shared-dashboards/ I believe you would need to set the…

Hello @Bart Reevie To whom is the Manage Watcher permission allocated in the Permission Scheme allocated to the project? If it is allocated based on Project Roles, are you a member of the specified Role(s) in both projects?

That is GREAT!! It is good to know that even though the code shows an error, it actually executes correctly. If you found my responses to be helpful in solving your problem, please consider clicking the Accept Answer button. That will help others searching the community find posts with details of working solutions.

Hello @Daniel Sedlacek This is the intended design for Team Managed project Kanban boards. The display of an issue on the Board view and Board list in the Backlog screen vs. in the Backlog list on the Backlog screen is based on the presence of the card in the Board list on the Backlog screen or in the Backlog list in the…

Hello @Ashish Sathyan If you are not able to extrapolate the solution based on what you learn from the post link I provided, then please start a new Question to get wider visibility in the Community. In the new Question * explain the scenario you are trying to develop, * if you referenced other posts to help you work on…

There is not a native custom field type specifically for Time. You would need to create a custom text field. You would use the Automation rule to parse the Created date/timestamp to pull out the time portion and then put it into the custom text field. I have created an automation to parse the time out of the Created…

Take a look at this post where the answer from @Mark Segall goes into the details. https://community.atlassian.com/t5/Jira-Software-questions/Jira-Automation-Rule-to-apply-Fix-version-to-subtasks/qaq-p/2453545

Hello @Henry Heppe-Smith Welcome to the Atlassian community. It is not possible to do that with native JQL and just the built-in Created timestamp field. You would need to have the time of issue creation tracked in a separate field so that you could apply the criteria to just the time portion without regard for the date…

Hello @Kayyala’s Family Welcome to the Atlassian community. Can you provide a screen images that shows us where you are seeing these colours?

Hello @Jimmy Kim Based on that app's documentation it can only revert changes to the Description field. There is not a native method to undo bulk changes. You can look through the history of each issue and manually change it again "undo" the changes. I have not had a need for reverting bulk changes, so I have not done the…

Hello @Andrew Please show us the complete automation rule you have created. Are you getting any information in the Audit Log for the execution of the rule that provides a clue about what is happening when the rule executes?

Hello @Ashish Sathyan Welcome to the Atlassian community. You could use Automation Rules to copy the Fix Version information from the parent issue to the subtask whenever that information is changed in the parent issue. Note there are limitations on how many rule executions you can have each month. Review the information…

You may want to start a separate post for this different topic. You may also want to consider looking through and posting in the Jira Questions, Jira Software Questions, Jira Work Management Questions, and/or Jira Service Management Questions forums (depending on which Jira project you are using). Each of those forums can…

Hello @Dave lemmon Are you working with Jira Cloud or Jira self-hosted (Jira Server or Jira Data Center)? Jira Cloud offers a project archiving feature with the Premium and Enterprise subscription plans. https://support.atlassian.com/jira-cloud-administration/docs/archive-a-project/ Jira Data Center also offers a project…

Are you planning to grant the external users licensed access to your Jira instance? If so then you can build filters to collect the issues you want to present to them in a board and then build a board based on that filter. However, you will have to also grant them the Browse Projects permission in every project where there…

Hello @Matheus França It is stated in this document that the users must be licensed users to access and use the forms. https://support.atlassian.com/jira-work-management/docs/share-your-form/

Hello @shenbinglin Welcome to the Atlassian community. What version of the product are you using? Do you have Jira configured to get users from an external source, like Microsoft Active Directory? How many users are you licensed to have, and how many does the system say you have?

Hello @Jimmy Kim A "project" is a container for issues. An issue cannot exist in more than one project at a time. A "board" is a way to view and manipulate issues that are in projects. You can definitely create a filter that would retrieves issues from 1..n projects where those issue are displayed on any number of other…