Trudy P Claspill Community Champion

Hello @Michael UGC Williams As noted in the second post you referenced, Quick Filters can't be used to change the sort order of your items. The ONLY way to change the sort order of the items in the board is to change the ORDER BY clause in the underlying filter on which the board is based, as you discovered. However, using…

Hello @Jesus Salazar Welcome to the Atlassian community. What type of project are you working with? You can find that information in the Type column on the View all projects page under the Projects menu. What type of Board are you working with? For Software projects you may be using a Scrum board that includes Sprints or a…

There is no scenario where the People fields and the Date fields are automatically grouped. You have to manually arrange the Layout so that they are next to each other. If you add a new People or Date field to the issue type, you have to also update the Layout.

You're welcome. If my response has helped you resolve your issue, please consider clicking on the Accept Answer button.

@Brian Franklin Given that the original poster already accepted an Answer for their post, please start a new Question in the forum. You can include in it a link to this post if your think this post is relevant. In your new Question in addition to the information you provided above, please tell us the Type of project into…

Hello @Catriona Barker Have you gotten any insights yet from the app vendor?

Have you tried to construct the script using the vendor's documentation materials? What do you have so far? Is there a specific portion with which you are struggling?

Set the Default Value for your new custom field to the text of your questions. https://support.atlassian.com/jira-cloud-administration/docs/configure-a-custom-field/ The text that you provide will be put into the field when the issue is created, and will be editable after that. You will need to train the end users to…

It may be recorded in the browser cache...?

I did not. I didn't interpret that document to be a guarantee that all fields are supported, but rather for fields that are supported that was the method to find the correct smart value.

Atlassian's response confirms the attribute cannot be accessed directly via smart values: I have not found this is available. In general, advanced roadmap concepts are not all mapped to automation for Jira. Here's an example ticket: https://jira.atlassian.com/browse/AUTO-994 I'm glad to add "hierarchy level" as another…

Hello @alex_petukhov Welcome to the Atlassian community. If you are using the "Create from existing project" option also note that Team Managed Software projects will not be displayed. The list will display Company Managed Software projects Company and Team Managed Business projects ( I didn't used to see these types of…

Olá @Naiara Torres , Um Sprint pode ser exibido em mais de um quadro. E não há restrição para adicionar problemas de um quadro separado em um Sprint. Além disso, o Jira não exige que os nomes dos Sprint sejam exclusivos, portanto, uma equipe pode ter adicionado problemas a um Sprint com um nome não específico (ou seja,…

Olá @Naiara Torres , Você pode fornecer mais informações sobre o problema que está tentando resolver? As alterações de status dos problemas podem ser encontradas na guia Histórico na visualização Detalhes de cada problema. O que exatamente você está tentando automatizar? --- Hello, Can you please provide more information…

Hello @Anthony Madrigal Welcome to the Atlassian community. Jira Cloud does not automatically group People fields and Date fields. You can pick which fields to display in the Details panel on the right and arrange the order in which you want them to display in the Issue Layout. Refer to…

Hello @Sjoquist, Carl Per an Atlassian team member comment in 2016 on this issue, this is how Jira sets the issue type field when you create a new issue: * Most recently used issue type in user session * Default issue type in the issue type scheme * Ordering of issues in the issue type scheme Based on that, the Create…

Do you end up with a "clones / is cloned by" link between the original issue and the newly created issue? If so, then you could add a Condition to check that link is not present.

Are you working with a Team Managed project or a Company Managed project? That information can be found in the Type column on the View all projects page under the Projects menu. Can you show us the full automation rule and the details of the step where you are using the smart value you posted?

Hello @Dolores Moyano Are you working with Jira Cloud or Jira Server/Data Center? This could be accomplished using the Automation for Jira feature. Are you familiar with that? https://support.atlassian.com/cloud-automation/docs/jira-cloud-automation/ There are numerous posts in this Community in that topic, with answers.,…

If you want the answers stored in Jira, and if you want to be able to filter issues based on the answers, then you need custom fields. The type of custom fields depend on the types of answers that can be supplied for each question. Are the answers free form text? Are the answers multiple choice? Are the answers Yes/no? Can…

Hello @Roger Alexis Mosquera Montaño Welcome to the Atlassian community. Are you working with Jira Cloud or Jira Server/Data Center? If the URL is similar to https://something.atlassian.net then you are probably working with Jira Cloud. Alternately you can check the bottom of a Dashboard screen to see if there is Jira…

Hello @Taffy Muzinda Welcome to the Atlassian community. Please show us the rule you created. I am guessing that you used the Issue Created trigger for the rule. Using the Clone feature is effectively creating a new issue and would trigger that rule to run. Since you are keeping the text "CLONE" in the Summary when cloning…

Hello @justesjc Are you working with issues in a Team Managed project or a Company Managed project? What steps did you take to "add Story Points to fields"? Did you check the More fields panel that displays below the Details panel on the right when viewing an individual issue? Fields that have no value may be included in…

Thank you for the clarification @mlacha The Filter option under the Columns setting can be used to set columns only for a filter that has been saved. If you have created a search but have not saved the filter, then the Filter option won't be available.

Hello @Lena Sargsyan As per the documentation regarding Guest Users for Confluence, you cannot convert users who have a paid license to Guest users. https://support.atlassian.com/confluence-cloud/docs/invite-guests-for-external-collaboration/ Also note that a Guest user would have access to only one Space in Confluence,…

Hello @Clay McDermott Welcome to the Atlassian community. Have you retried, as suggested in the message? If the error has repeated, have you tried contacting the Confluence Administrator to have them open a support ticket with Atlassian? The code in the message is not an error code. Rather it is a code inserted into the…

Hello @Gregory James You appear to be working with a Business/Work Management project. Is that correct? If so, you cannot change the column names. They display the name of the associated Status for that column. You can't have the column display a different name than that of the status mapped to that column.

Hello @Brian Hadfield Welcome to the Atlassian community. Can you provide a screen image for where your users are having to click on the "overflow menu"? In my Jira Cloud environment when I am viewing an issue it is indeed possible to simply click on the status and select another status. Click on the Status can be done…

Hello @Christopher Lew Welcome to the Atlassian community. Can you show us the details of the Scheduled trigger? What version of Jira are you using? And is it Server or Data Center? You should not need to have a For branch within this rule. You should be able to select your issues using JQL in the Schedule trigger and then…

Hello @mlacha Welcome to the Atlassian community. The option is only available when you are working with filters through the View all issues page available under the Filters menu at the top of the screen. You appear to be accessing one of the built-in filters that is available from the Issues option for a specific project.