Trudy P Claspill Community Champion

Because the condition is trying to look at the Project field of an issue and your trigger is based on a Release Version. When the Condition is executed, the rule has no idea what issue to examine.

Hello @Garret Zhang I believe the problem relates to your Condition. That Condition is trying to check the Project field for an issue. Is the rule scoped to a single project or multiple projects? If it is scoped to a single project then you don't need the Condition because the rule is triggered only for a Release from the…

Hello @Jayme Burkhalter Please show us the full automation rule you have at this point, and the details of each step in the rule. We can't diagnose and advise about the error you received without that information.

There doesn't appear to be an option to add more fields to the display of issues within a Release. However, if you identify the Epic to which the story you are removing belongs, then you can use the Epic filter directly above the list to filter the list to show only the issues within that Epic.

It should be activated by default. But it may be accessible only to Jira Administrators. Here's a link to the documentation. https://confluence.atlassian.com/automation/

Hello @ahmedsellaouti27 What is the issue type of the missing issues? What is the status of the missing issues? Can you provide screen images showing us your board with the column headers, and a screen image of one of the missing issues showing it's issue type and status? In a Work Management project issues that are "done"…

Why do you want to base delivery on the issue being assigned to a sprint in the date range? Being assigned to a sprint doest mean the work was completed. When issues are moved to a done/green status, the Resolution field should be getting set. And if they are reopened the Resolution field should be getting cleared. That is…

Hello @Karthik Mohan Welcome to the Atlassian community. The first page link you provided is part of the REST API documentation that is specific to Jira Service Desk functionality. The second page link you provided is part of the REST API documentation that describes APIs that are part of the general Jira Cloud platform…

Hello @Yash Pradhan Review this documentation for information on configuring the system to create issues from email messages. https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/

Hello @Nicholas Dinan Can you provide a screen image of what you are seeing where you want to change the sprint end date but are unable to do so?

Hello @Max_Clark There is not a rule trigger based on a new Label value being created. You could create a rule that uses a Scheduled trigger and the Send Web Request action to call the Jira REST API to get all the labels that exist.…

Hello @Brian Franklin You can find the project type from the Type column on the View all projects page under the Projects menu. I was successful creating both the parent issues and subtasks with this very simple CSV Issue typeIssue IDParent IDSummaryTask1 Story SummarySub-task21Subtask 1Sub-task31Subtask 2Task4 Story…

Hello @Naga Behara Take a look at this article. https://confluence.atlassian.com/migrationkb/jcma-error-there-was-a-problem-retrieving-your-plans-1224344424.html Also, if you are working on a migration from self-hosted to Cloud you should open a MOVE ticket with Atlassian Support to engage with them to get assistance with…

So, do you still have an issue/question that needs to be resolved?

Are you an administrator for your Jira instance? Only administrators can open support cases.

Hello @Laura Hanna I see that you tagged your question as jira-cloud, but the images you shared look to me like the Automation feature within Jira Server or Jira Data Center. Can you confirm which hosting type you have? If you are using Jira Server or Jira Data Center you will be able to find Jira application version…

Oh, yes, @Nic Brough -Adaptavist- , you're right. I did not fully test it out. Thank you for the correction!

Hello @Bhargavi Vasa Have you reviewed the Atlassian documentation on this topic? https://confluence.atlassian.com/adminjiraserver/changing-the-project-key-format-938847081.html It says: * If a number of issues have already been created in your Jira installation, then changing the project key format is not recommended. If…

Hello @Marilyn Herndon Welcome to the Atlassian community. Can you provide more information? What is a "Functional Group"? Is that an issue type? How does the Functional Group "contain" stories? Can you show us an example of a Functional Group and the stories it contains? Obscure confidential information as necessary. It…

Hello @Adria Alonso What symptom are you observing that tells you Automation has "stopped working"? Are there any messages in any of the logs that tell you why the Automation feature stops working? Note that there are two Automation plugins - - Automation for Jira, which is for Jira Data Center only - Automation for Jira…

Hello @Madhuri Latha BhumiReddy Jira natively supports a global Custom Field type of "Selection list (cascading)". What problem are you trying to solve that you think you should be using the ScriptRunner Behaviours function to solve it?

Hello @James Arthur More information is needed about your request. What problem are you trying to solve? If we understand the problem, then we can speak directly to an appropriate solution. Besides that, in your Jira instance what is a "feature"? Is that an issue type? What does the requester expect to happen if a release…

Hello @Kollgaard, Nicholas Native Jira functionality will not enable you to extract that data with a filter or native gadget. Do you have or are you willing to consider purchasing a third party app to meet your requirement? Is this an ongoing need or a one time need? You might be able to use a combination of REST API calls…

A Jira Administrator can submit a ticket at https://support.atlassian.com/contact/#/

Hello @Frank Collazo Are you using Jira Server or Jira Data Center? What version of the product are you using? You can version information at the bottom of many pages, including the Login screen and Dashboard screens. The information will look something like this: * Atlassian Jira Project Management…

Hello @Brooke Piegat The Timeline feature will be available only when the underlying board filter is structured to explicitly reference one and only one project. That means the filter must include: project=X The filter can have other criteria joined to the above with an AND operator. If the board filter generates a scope…

Hello @Michele Wilson Welcome to the Atlassian community. Is that a screen that pops up when you change the issue status? What change do you want to make to that field? It appears to be a checkbox field. Do you want to add more values to the list? If so, you will need to modify the custom field.…

@Marc Isikoff To get full community visibility on your question it is better to start a brand new Question than to post on an old (1+ year old) Question. If this post is relevant, include a link to it in your new Question. When you add to an old question the only people who see your post are people who are watching the old…

You can't get that functionality in Jira Cloud. It is not available. In the Layout you arrange the fields to be in either the Context section of the screen (which is the Details and More fields panels on the right) or in the Description Fields section. You can not create sub-groupings with the Details panel. You could…

Hello @Graeme Johnson One option is to create a copy of that workflow, add the Validator for Release notes to the appropriate transition, and then associate that workflow with the Story issue type in the Workflow Scheme. Another option is to add Conditions on the existing transition so that it is available for all issue…