Trudy P Claspill Community Champion

Hello @Jenna L'Esperance @Derek Fields _RightStar_ 's answer is not correct. You can move the fields through the Issue Layout option to reposition then in the same area where Description is displayed. https://support.atlassian.com/jira-software-cloud/docs/configure-field-layout-in-the-issue-view/ Here is an example where I…

Adding to @Nikola Perisic response, in Team Managed projects you can also use Globally defined custom fields (the ones that would be used in Company Managed projects). This enables you to get around the limit of 50 custom fields within a Team Managed project.…

Hello @Alain Vandermeersch Welcome to the Atlassian community. Can you go to the Projects menu, select View all projects , then find your project in the list and tell us what it says in the Type column? Can you provide screen images of what you are seeing when you click on Issue Types, and when you click on the Create…

Note that is available only for Company Managed project boards. There is a change request to add it to Team Managed project boards. https://jira.atlassian.com/browse/JSWCLOUD-20809

Hola @Juan José Fuentealba , No hay una fecha específica sobre cuándo podría implementarse el cambio. En la solicitud de cambio https://jira.atlassian.com/browse/JSWCLOUD-21257 ...encontrará un enlace a la Política de nuevas funciones de Atlassian. Eso le brindará información sobre cómo Atlassian planea la implementación…

Olá, Sim, é possível. Se você tentou criar a regra, mostre-nos o que você tem. Se você executou a regra e ela não fez o que esperava, mostre-nos também os detalhes do log de auditoria de execução da regra para uma das vezes em que a regra foi executada. Se quiser sugestões sobre como criar a regra, precisamos de respostas…

If you do a search for issues that you know have links and then change the view to List... ...you can then add the Linked Issues column to show all the linked issues for each issue as part of the output. You can then Export that information. That won't automatically count how many linked issues there are. If you need to…

I recommend that you use the Log Action to write into your rule execution log file the values for each smart value you are using in the comparison: {{issue.timetracking.timespent}} {{issue.timetracking.remainingestimate}} {{issue.originalEstimate}} Use that to make sure that the information being used in the rule matches…

Ok. In my system I don't have a "Default Software Scheme" but I do have a "Default permission scheme" that can be edited and copied. Did you possible migrate projects from another environment into your Free Jira Cloud instance? I ask because "Default Software Scheme" is a name I've seen in Jira Server/Data Center, but not…

For simplicity I'm going to keep saying "Story" to refer to the type of issue where you want to update the dates. You currently have a manual trigger on the rule. Is that what you expect to use going forward? Or do you expect the update to be triggered by some event? The rule based on using a manual trigger from the Story…

That post is from 2018. The functionality had previously been available for Jira Server and Data Center and might still be available there. It might have been available for Jira Cloud also. But it simply is not available on Cloud now.

Is the board a scrum board or kanban board? You said in the board the filter lists only two types, and doesn't include Story and Subtask. On a Team Managed board the issue type filter won't include Subtasks. Subtasks will show on the board view only when you select Group By Subtasks. In addition the filter will display…

if you have enough permissions you can go to https://admin.atlassian.com, select your Organization, navigate to the Billing page, and manage your subscription to the app. Generally apps are paid for through the admin hub. There are different payment methods (credit card, invoice) and time periods (monthly, annual). If it…

Hello @Brandon Forslund Welcome to the Atlassian community. Try using the Basic Search interface. If you currently get a search screen like the one below, click on the Switch to Basic option. Then click on the +More field to select your custom field and the value for it that you want to include. Note that you may need to…

BTW. But I steel think that Site/Product Admins should not dpendend on this "Any logged in user option" and should just have access to all features allowe by Plan. We could go into a philosophical and technical discussion on this, but I don't feel that it is a good use of my time. There are multiple technical factors at…

Thank you for the info you are providing in your replies. This is very helpful. So, the problem is definitely the permission scheme associated with the project. The Administer Projects permissions has been limited to the Administrators role. Since users are not actually assigned to roles in the free plan, this prevents…

I also am on a Free plan and don't have a verified domain. But I have a different user management interface than what you have. I also created the Organization so am the Org Admin and Site Admin As I mentioned, Atlassian has been rolling out some changes, so not all interfaces will look the same. It makes this very…

@Oleksandr_Ruzhylo @David Shaw Regarding moving the Story issue type to Level 1, where the Epic issue type is currently: * That option is not available in the Free plan nor the Standard Plan. Only in the Premium and Enterprise plans. * Even in the Premium and Enterprise plans, if you move the Story to Level 1, Jira does…

I'm not quite understanding how you determine the start date and due date (or duration) of the subsequent tasks. Is that information explicitly recorded in each task? Does the second task explicitly record that it needs to be started 6 days after the first one was started? And does it explicitly record somewhere that it…

Hello @Jacqui Robertson No, there is not an audit log for changes that are made to filters, nor for changes made to the configuration of boards. If you want to prevent such changes, or control them better, then the Edit Permissions for the filters need to be restricted so that limited people can edit the filter. And for…

I was reviewing your post again an I noticed you said this: And the Permission helper says "You is not a member of any of these project roles: Administrators, atlassian-addons-project-access" for many permissions on the project. The default permission scheme for Company Managed projects in Jira sets all permission to be…

Hello @Eden Burton Welcome to the Atlassian community. What happens when you click on Kundensupport?

Hello @Matthew Firth Welcome to the Atlassian community. Have you tried opening a support case with Atlassian, or reaching out to them through this page? https://www.atlassian.com/company/contact/purchasing-licensing What exactly is happing when you try to download your Confluence bill?

I think you are talking about the List view in a Jira Work Management project, and the + button that appears in the Type column. I tried it myself and clicking on the button did not open a new issue creation row. I think we are both seeing this bug, which has been fixed but has not yet been released.…

Hello @Dave Furlani Can you describe the nature of the "failure" of the scheduled rule in more detail? Is the rule not running at all? Is the rule not picking up the issue as part of its JQL results? Is the rule not updating the subtasks as it should? Can you show us the audit log details for an execution of the rule where…

Hello @Vince Tran Welcome to the Atlassian community. Can you provide a screen image of what you see? Do you not see the + at all, or is it non-responsive, or do you get an error?

You're welcome. If that has resolved your issue, please consider click on the Accept Answer button. That will mark the post as Solved and help others searching for answers find the posts with validated solutions.

Hello @Darshil Trivedi Welcome to the Atlassian community. Can you provide more information about your scenario? Can you provide a screen image of an issue for which you want to produce this report, and point out the linked issues that should be counted?

Hello @Gal Fatal You said you have an "automation script" to create the JSM issues. How is the script creating the issues? Are you using the Jira REST API to create the issues? If so, this article talks about how to set the Request Type via the API.…

Hello @Pedro Lopez Welcome to the Atlassian community, Do you mean when you click in the field to select a value, only 20 values are initially displayed? If so, that is intentional. Jira will not display all options in a selection list by default when there are a large number of options. You can start typing in some…