Trudy P Claspill Community Champion

Hello @Daniel Herdenez Welcome to the Atlassian community. No, it is not possible to do that. The Start Date of a sprint will be automatically set to the date you actually click the Start Sprint button. The End Date of the sprint will be automatically set to the date you actually click the Complete Sprint button. This…

Olá @Felipe Nicolau Ferreira , Dentro de cada problema há uma seção Registro de trabalho que mostrará cada entrada feita no registro de trabalho. De outra forma, o Jira não fornece um relatório nativo para o tempo registrado. Para conseguir isso, você precisaria usar um aplicativo de terceiros. Você pode encontrar esses…

You will need to upgrade to a free Trial of the Standard plan in order to assign a more open permission scheme to the projects. The default permission scheme for Company Managed projects in a Free Plan is to give all permissions to "Any logged in user" and to the project role "atlassian-addons-project-access". I have seen…

....who is that different? I'm sorry, I don't understand your question. Was my explanation of the difference between the two in my last response not clear?

Yes, the Start Date and Committed points are locked to when you actually start the sprint. I can't speak to why Atlassian didn't provide the mechanism you mention.

Your problem is that the Permission for Browse Projects has been granted to Users, which is a Project Role. But in the Free version you cannot assign users to Roles. Since you can't be assigned to the Users role, you don't have permission to see the content of the project. It is technically possible to create a permission…

Hello @Roselle Avendano Can you provide screen images showing examples of each of these? My guess is that "is a child of" is appearing under the heading Linked Issues, while "Child issues" is a separate heading, similar to this: The Linked Issues section is based on the generic issue linking functionality of Jira where any…

There are many ways you can view the initiatives. You can go to Issues > View all issues and execute a search to generate a list of the initiatives. You could go to Plans and create a plan that shows all the issues in hierarchical arrangement. If the Initiatives are included within the scope of the board, then you should…

Hello @Karin Seifert-Lorenz Nesting in the Timeline view is not currently available. The change request for it indicates that is coming soon. https://jira.atlassian.com/browse/JWMCLOUD-111

Hello @Nabeela Pervez Do you want this automation to run only if the issue is created by submission of a form, and not when an issue is created using the other methods for issue creation? Is the form tied to an issue type that is not created normally through other types of issue creation methods?

Bonjour @T_ Vanessa , Pouvez-vous fournir plus d'informations sur ce que vous entendez par « affichage » ? Voulez-vous le voir dans un tableau ou un rapport ? Ou souhaitez-vous qu'une fenêtre contextuelle s'affiche sur votre écran lorsqu'une règle d'automatisation crée un nouveau problème ? --- Hello, Can you provide more…

Hello @[deleted] Please show us the complete rule. What is the trigger of the rule? Also please show us the output in the Audit Log for the rule's execution. Lastly can you show us the issue details for an issue where this rule would be triggered, and point in that image to the issue you consider its parent? I believe the…

Hello @Christian Before we talk about how that might be accomplished, let us talk about why you want to do it. What problem are you trying to solve by automatically logging time on an issue? Logged time is intended to record the actually time spent by a person actually working on the issue. Your proposed automation doesn't…

Thank you for that information. The next thing to check is the Permissions for the project. Navigate to this page: https://<yourBaseURL>//secure/admin/ViewPermissionSchemes.jspa Look through that list for the DRB project listed in the Projects column, i.e. When you find it, click on the Permissions link in the Actions…

Hello @JSWizards Development Welcome to the Atlassian community. Jira has a core 3-level hierarchy initially defined as (1) Epic |-- (0) standard level issues (i.e. Bug, Story, Task) |-- (-1) subtask level issues With the premium subscription you can add levels above Epic in the hierarchy, but only above Epic. You can't…

Hello @Luca Jira does not automatically disable projects, even in the Free version. That is not the explanation for this problem. When you try to navigate to one of those projects, what is the error message you see? And what is the actual URL to which you are sent? When I hover over a project name in the Projects list, the…

@Greg Mueller On another thread, I was told that updating story points mid-sprint wont change sprint scope on the report... but will it? If you are referring to my answer on your other post here I did not say it would not change the "scope" of the sprint. I actually said: The initial story points total at the beginning of…

Yes, there is a record in the sprint for changes of scope. Changes of scope include changes of story point values (or time, if you are using time for you estimation and tracking), adding issues, and removing issues. But changing the scope during the sprint does not change the scope documented at the beginning of the…

The board filter is definitely the problem. Notice the message below it that says "We can't show the projects..." That means Jira can determine an explicit list of projects that are within the scope of the board. If it could determine the projects, then those projects would be listed in this area instead of the message.…

Hello @Ri A You added an image, not a video, to your post. And I am unclear what part of that you are referring to as the Epic view? Are you referring to the Epics panel that can be opened on the left side? If so, there is no support in the backlog or board views for having a comparable view of other types of issues, like…

The initial story points total at the beginning of a sprint will not be changed by changing the story point values during the sprint. If you want to excluded issues that end up being Cancelled and have that affect the historically recorded initial story points for a sprint, then you will need to change the filter for the…

Hello @Sunny Tremblay Welcome to the Atlassian community. Doing some experimenting in my own instance I see that: When I start from an issue in a Service Management project and click the Create Linked Issue there, then I get the Create Linked Issue dialog with fields filled in. When I start from an issue in a Software or…

Hello @Greg Mueller Cancelled issues show up in the report because Jira groups issues by Status Category. Those Status Categories are: To Do In Progress Done Every specific Status value belongs to one of those categories. Status values are customizable to have any name. Jira doesn't have native functionality based on…

It is not possible to customize those reports in that manner. You would need to look at using a third party app to generate similar reports.

Hello @Luca Are you able to login to your site? Are you able to see a list of Project for the site? Can you navigate to the Projects menu and select View all projects and find a list of projects? Are the affected projects on the list? Do any other users have access to your site? There are a variety of things that may have…

Hello @blabla70 It is possible that Atlassian has blacklisted the sender's email address in the Atlassian Cloud environment. I advise you to work with your Jira Administrators to open a support case directly with Atlassian to investigate that. Jira Administrators can open support cases at…

Hello @Greg Mueller In what way exactly, and for which specific report, is changing the story points to 0 not getting you the desired result?

Hello @Ri A Can you provide more information about the view you are trying to obtain? Please show us an example screen image of the Epic view that you would want to use as a model for viewing Initiatives.

Hello @Vijai Thomas Welcome to the Atlassian community. Was the vendor using Jira Cloud or Jira Server/Data Center? It is possible to migrate date directly from Jira Cloud or Jira Server/Data Center to another Jira Cloud instance, but you will need cooperation from the administrators of the source Jira system. And there…

Hello @Juan Truncon Welcome to the Atlassian community. The native issue hierarchy in Jira is: Epic |-- standard level issues (i.e. Task, Bug, Story) |-- subtask level issues If you are using the Free or Standard subscriptions, that is the extent of the hierarchy. An Epic issue can't have another issue as its parent. If…