Trudy P Claspill Community Champion

Hello @Kristine Gemici From the Reports section of the agile board you can review the sprint Burndown Report to see all the issues that were in the sprint, which includes a section for incomplete issues. Also, when you click the Complete Sprint button you should be getting a pop-up that tells you how many issues where…

Hello @Balakrishna Elluri Can you provide screen images that show your rule? It seems that it must make use of a Create Issue action. If so, then the rule actor (specified in the Rule Details) must have the necessary permissions to create issues in the projects within the rule scope. Have you check the those permissions?

You will not be able to customize the card displays in that case.

Hello @DPK It seems that you have another post on this topic from February 21. https://community.atlassian.com/t5/Jira-Software-questions/Bug-with-Jira-Support-ticket-marked-as-resolved-when-reopening/qaq-p/2615666 Since that post is more than 10 days old, I have added a tag to your current post to bring it to the…

Hello @Chris Goodwin - x2256 The first thing to look at is the Notifications configurations applied to the projects. There are Notification Schemes used with Company Managed project and each Team Managed project has their own project-specific Notifications. Refer to these document concerning Notification Schemes for…

Hello @eduardo gonzalez Are you trying to make the change for a Team Managed project or a Company Managed project? The cards on a board for a Team Managed project cannot currently be customized. There is a change request open for that: https://jira.atlassian.com/browse/JSWCLOUD-17336

You have to be logged in as the account that authored the original post - Taffy Muzinda. You seem to have two different accounts. If you no longer have access to that account I can mark the answer as accepted on your behalf (since I am a Community Leader).

@Ted Nieblas I am just another user of the Jira products. I am not an Atlassian Team member or employee of Atlassian. I have no input to their billing process. I found this information about billing failures and suspensions and reactivations: https://www.atlassian.com/licensing/cloud#subscription According to that there is…

Hello @James Dushay Please share the details of the status transition history for the ticket that you think should not be shown.

I understand that you don't agree with the design choice the Atlassian made. I am simply saying that the product functions as they specified it should. Regardless, at this point I would advice you to escalate your concern through Atlassian support to get an issue into Atlassian's backlog about this if one does not already…

Hello @Joshua Hunt Can you provide a link to the documentation/post you are referencing when you say "I saw the recent upgrade to projects..."? In my experience that horizontal navigation is available only for Jira Work Management type of projects, not in Jira Software projects. But it is possible I missed an announcement.…

Has an Organization Admin tried to manage the team?

You're welcome! If my response helps you solve your need, please consider clicking on the Accept Answer button. That marks your post as Solved and helps others searching for answers find the posts with validated solutions.

Hello @Sabyasachi Samal Did you review the work around in the post link I provided? Is that not meeting your need? Or are you looking for a third party app?

Hello @Tanya Kalaboukas Welcome to the Atlassian community. The Bulk Change feature does not support making bulk changes to issue links, unfortunately. Depending on whether you are using Jira Cloud or Jira Server/Data Center, you might be able to accomplish the task using Automation Rules. You would use one rule to create…

Hello @Taffy Muzinda Muzinda , @Taffy Muzinda I'm glad I was able to help you. Please consider clicking on the Accept Answer button for my response. This marks the post as Solved and helps others who are searching the community to find posts with validated solutions.

Você pode criar um novo projeto do Service Management em sua instância para obter uma nova cópia do esquema de permissões padrão usado com um projeto do Service Management. Certifique-se de que o novo projeto esteja devidamente acessível. Se for, você poderá associar esse esquema de permissões ao projeto de gerenciamento…

Can you confirm if you are working with Jira Cloud or Jira Server/Data Center? If you click on the Dashboard menu and view any dashboard, at the very bottom of the display do you see Jira application version information, similar to this? If so, then you are using Jira Server or Jira Data Center rather than Jira Cloud. If…

Hello @Chiara Squilloni Regarding your last question about having changed to a Scheduled trigger and no actions getting executed: Check the details of the trigger configuration. Do you have this box checked or unchecked?

Encontrei algumas postagens que podem ser relevantes para o seu problema. Informe-nos se alguma das sugestões nas postagens ajuda ou se o seu cenário corresponde ao problema do último link. https://community.atlassian.com/t5/Jira-Software-questions/Jira-Project-being-redirected-to-Help-Desk/qaq-p/2256245…

Hello @KELLEY SUPER Welcome to the Atlassian community! What does "RIS" stand for? We are a community of users of our own Jira products so we can't directly get you access to a specific Jira instance. If the Jira instance that you are trying to access is one provided by your employer you should contact your manager or the…

Hello @Kirsti parker Welcome to the community. Refer to the answer on this post that asks the same question: https://community.atlassian.com/t5/Jira-Software-questions/How-to-print-cards-after-the-latest-updates-to-Jira/qaq-p/2570615

Hello @Roopa V Have you confirmed that the field has been removed from the Issue Layout screen also? https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-layout/

Hello @Brad Krivelow Regarding your question about setting up the Create Personal Space permission for specific groups, I believe you would do that from this page: https://<yourBaseURL>/wiki/admin/permissions/global?tab=internal Click the Edit button to edit the options there and change the settings for the specified…

Hello @Erica Sandman What type of field is "Facility ID"; text, number, selection list, ...? You can't put the condition "in" the trigger, but there are a variety of ways to manage this. You could use a JQL Condition If you want the rule to be able to examine the field and then assign the issue to one of multiple account…

A Jira Administrator can open a support case with Atlassian at https://support.atlassian.com/contact/#/ A non-Administrator cannot open a support case directly with Atlassian. Have you tried other browser applications, like Firefox, or Safari?

Hello @Brian Tilburgs Welcome to the Atlassian community. Note that Epic Name has been deprecated in Jira Cloud. Epics just use the Summary field now, like all other issue types. Are you working with a board for a Team Managed project or a Company Managed project? That information will show at the bottom of the panel on…

Hello @Raphi Levine Apparently that is not possible at this time, but there is a change request to which you can add your vote/comments. https://jira.atlassian.com/browse/JSWCLOUD-16046

Hello @chris_wright Do you have this problem with any other dashboards you have created? Does it happen to other users that have private dashboards? Can you provide a screen image of what you see when trying to change the viewers for the dashboard? You should see options like this:

Hello @Sara Mendes It is likely that the "Start Date" field in your issues is not the same "Start Date" field used by the Timeline. With the basic Timeline feature available in the Standard subscription you must use the native, System defined "Start date" field. Jira does not prevent the creation of custom fields with…