Trudy P Claspill Community Champion

Hello @Piotr Bańkowski When you use the SaaS offering of Jira Software you are always on the current version.

Hello @Jack Zgierski On the Rule Details page for the rule change the Scope to Multiple projects. Then in the Projects field select all the projects that could have issues involved in the link process you're trying to to capture. Note that you'll have to go to the Global Automations page to make that change.

Hello @Aaron McIntosh Welcome to the Atlassian community. That is not currently supported, and based on the update from 13 April 2024 in the following issue it sounds like Atlassian doesn't plan to add that functionality. https://jira.atlassian.com/browse/JWMCLOUD-111

Hello @Shaun McGuire While you can technically add those issue types to a Jira Work Management project such a project will not display the Feature > Epic hierarchy. That portion of the hierarchy can be seen only in the Advanced Roadmap Plans feature. And currently the JWM projects are not able to display the hierarchical…

Olá @Bruno Peixoto Almeida , Ao concluir um sprint, o sistema não avalia o status ou a resolução dos problemas para determinar se eles foram concluídos naquele sprint. As questões na coluna mais à direita serão consideradas completas. Questões em qualquer coluna que não seja a coluna mais à direita serão consideradas…

Hello @Patrick Hendry When asking for help with an Automation rule that is not working correctly it will help us help you if you provide us with screen images of the entire rule and the details of each step, as well as the details of the Audit Log. Additionally a very useful debugging tool is the Log action. You can use it…

Hello @Matias Rodríguez Alonso That is not possible. You can see and edit the Original Estimate field because it is a single value field, and there is only one Original Estimate per issue. A Work Log is multi-field entity, and there can be multiple Work Logs associated with an issue. Additionally, making modifications…

Hello @Jenny A Ruiz R Welcome to the Atlassian community. We are a user community, not a direct contact method for Atlassian. To get information about licensing I recommend that you reach out directly to the Billing, Purchasing and Licensing group through this page:…

The filter is based on Status Category, not individual Status values. There are three Status Categories. Every Status value is assigned to one of these Categories, and the Status Category determines the color of the Status lozenge: To Do - gray In Progress - blue Done - green In my system the filter shows two number;…

Estou feliz por poder ajudá-lo. Por favor, considere clicar no botão Aceitar resposta se sua pergunta tiver sido suficientemente respondida.

Hello @Ann Rumenapp Take a look at the answers on this post: https://community.atlassian.com/t5/Jira-Software-questions/Don-t-allow-choosing-closed-epics/qaq-p/813959 The post itself was originally applicable to self-hosted Jira rather than Jira Cloud, but the versions of the mentioned add-ons might provide the same…

Olá @Leticia Pereira , Sim, você pode fazer isso usando a função JQL openSprints(). https://support.atlassian.com/jira-software-cloud/docs/jql-functions/#openSprints-- --- Hello, Yes, you can do that using the openSprints() JQL function. https://support.atlassian.com/jira-software-cloud/docs/jql-functions/#openSprints--…

Hello @Alex Bakhteyev Welcome to the Atlassian community. The burndown chart will reflect the issues based on their appearance in the board. When you transitioned the issue to QA Ready, that removed the issue from your Dev board. To fix that you will have to have all the issues in your QA board assigned to columns in your…

By default the Parent field will show in the Details panel on the right. If you would prefer to have it over on the left you can change the Issue Layout to move the field from the Contexts Fields are (1) to the Description field area (2) instead.

Hello @Adam Taylor Is there an error message displayed on the screen the customers are seeing? If so, the image you provided is incomplete.

Hello @Support Agent I think if you implement the solution described in the following article then your problem will be solved. https://confluence.atlassian.com/jirakb/using-the-request-channel-type-property-on-filters-1188759288.html

Hello @Claudia Contreras Welcome to the Atlassian community. Where are you viewing the "sorted" list of child issues? If you are looking at the Issue Details view for the Epic, the default sort for the child issues is by Rank. You can manually select from a few other sort options. There is not a method for modifying the…

Hello @Pragash Welcome to the Atlassian community. You are working with a Team Managed project. Notice the text in the lower left corner of the screen. And it is a Business/Work Management project. The options that you see are the only Project Settings options available for such a project. If the project was Company…

Hello @Cindy He Welcome to the Atlassian community. To ensure maximum community visibility for your question I recommend that you start a brand new Question post. In it you can provide a link to this post if you think the information here is relevant to your question. Also, in you new Question please explain exactly what…

Can you explain how does the Parent field not satisfy your needs? It shows the parent Epic Summary in every child issue already. Adding custom fields and automation rules should be done only when there is not another native solution that satisfies the need.

Which option? Using a separate custom field? How does the Parent field not satisfy your needs? It shows the parent Epic Summary in every child issue already.

Hello @Kelly Hansen Do you want this to occur only for specific link types or all link types? Is there one project that you care about; i.e. you want to be added to issues in any project that are linked to issues in Project A only? To do this you would have to create a multiple project scoped rule from the Global…

@Bill Sheboy Thank you. I didn't realize there was a "short form" for the conditional logic syntax. That is a new area for me. From the referenced document: Jira smart values - conditional logic The smart values listed on this page can be used with actions where text fields are involved, such as the Add comment or Send…

Hello @atrout You said in your last reply that you need the parent Epic's Summary to show in each task. How does the Parent field not satisfy that? The only other option to make the parent Epic's Summary visible in each child task is to copy it into some field in each child task. If you created a separate custom text field…

I apologize. I see a mistake in the rule I provided to you for the sub-task scenario. In the Lookup Issue action the JQL needs to be changed. Instead of {{issue.key}} use {{issue.parent.key}}

Have you tried creating this rule? Please show us what you have so far. You could do this with this sort of rule Trigger: Scheduled -- with JQL to select the Epics yyou want to apply this too i.e. issuetype=Epic and Labels in ("<your Label value>") For Each Branch: Related issues/Children Action: Edit Issue -- Field:…

Hello @Irini Sfirakis The issue security options are different for Team Managed projects. Refer to https://community.atlassian.com/t5/Jira-Software-articles/Announcement-Control-access-to-your-issues-on-next-gen-using/ba-p/1430115…

Can you provide an example of what you are seeing? I created a custom field of that type and added it to the screens for a Company Managed project. The field does not display in the issue view, but you can add it to the column output in the View All Issues screen. Each time you refresh the filter in the View All Issues…

표준 계획에서 타임라인 필터는 보드와 동일한 필터를 사용합니다. 보드의 기본 필터에 따라 타임라인에 포함될 이슈 세트가 결정됩니다. 타임라인은 관련 보드와 동일한 빠른(또는 사용자 정의) 필터에 액세스할 수 있습니다. 타임라인에만 별도의 필터를 생성하는 것은 불가능합니다. 보려는 타임라인에 비해 보드의 범위가 너무 큰 경우에는 범위가 더 작은 두 번째 보드를 만들어야 합니다. 그러면 두 번째 보드와 관련된 타임라인의 범위도 더 작아집니다. --- In the Standard plan the Timeline filters use the same filters as the…

Hello @Nesrine Ouennich Welcome to the Atlassian community. What is the Type of the project where you can "easily edit the issuetypes to put a template for description" vs. the Type of the project where you cannot? You can find that information in the Type column on the View all projects page available under the Projects…