Trudy P Claspill Community Champion

Hello @Jodi Jones Welcome to the Atlassian community. What is the issue type of the affected issue? Does it happen to be a subtask? If not a subtask, have you reviewed the issue history to see if it recorded the removal of the parent and then has another entry to show the parent being added back?

Thank you for the additional information. I have been able to recreate your scenario. In the below screen image of a Company Managed project Kanban board, where the status "Backlog" has been specified as the Kanban Backlog status, we can see in the backlog issues CKP-4 and CKP-2. CKP-2 has subtasks, all in the Backlog…

Doh! Yes, @Dave Rosenlund _Trundl_ 's alternative is much simpler than my suggestion. 

Hello @Monica Deleting issues permanently deletes them from the system making them unrecoverable. It is ill-advised to enable this permission for anybody outside of the Administrators. I recommend that you instead consider using another status to indicate an issue should be deleted. You could have notifications sent to…

Then you need to change the Status Category associated with that Status. See the Answer I posted.

Hello @Raycher Welcome to the Atlassian community. No, no functionality has been introduced to support customizing that prompt.

Hola @Hermelinda , El asunto de su publicación dice Copia de seguridad, pero luego el contenido de su publicación pregunta sobre la ubicación de almacenamiento de sus proyectos. ¿Está preguntando cómo hacer copias de seguridad de sus datos de Jira o le preocupa dónde se almacenan sus datos de Jira? ¿Puedes decirnos qué…

hello @Jeff Stack You need to create a custom screen that includes that field. Then associate the screen to the Transition to Closed in the Workflow used by that issue type in that project. Then when you execute that transition, the screen will pop-up and show that field. Refer to…

Hello @Sayed Abualia Welcome to the Atlassian community. Based on the first screen image you provided, it is apparent that you created a Jira Business/Work Management type of project (versus a Jira Software type of project). You can confirm the project type by looking at the View All Projects page under the Projects menu.…

Hello @Philipp Ruiter What are the Types of project A and B? That information is available from the Type column of the View All Projects page under the Projects menu. Do either one or both say "team managed"? If so, then the issue types in a Team Managed project are unique to that project. Even if another project has issue…

Hello @Mahanth Prudhvi P Can you go to Administration for the Organization, then go to Security, and find the Discovered Products page, and see the newly subscribed products? If so, it should show there an avatar for the user who created the product, in the Org Admin column. If you click on the avatar, you should get the…

Bonjour @Tony Bernadat Bienvenue dans la communauté Atlassian ! A la fin d'un sprint, seuls les tickets qui apparaissent au tableau dans la colonne la plus à droite sont considérés comme « terminés ». Les problèmes dans toutes les autres colonnes sont considérés comme « incomplets » et seront déplacés vers le backlog ou un…

Adding to this... Concerning your last question about pricing, that varies depending on whether you are using the Cloud (SaaS) product or the Data Center (self-hosted) product. Choose that with this pull-down.

It sounds like what you want is a rule that will act against the issue from which you created the link, regardless of which part of the link relationship that issue gets. For example: If you are in issue A and you create a link that issue A blocks issue B, the rule should act against issue A, because that is where you…

Given that your question is about Jira Software rather than JSM and the original post is over a year old, I recommend you start a new Question to get more information. The only people that have seen your addition to this post are the original post author and people who responded to it. Starting a new Question will get…

You're welcome. If your question has been adequately addressed please consider clicking the Accept Answer button. That will mark your post as Solved and help those searching the community find posts with validated responses.

"Linked Issues": I am referring to the section that displays when you are viewing an individual issue, shown below within the red box. The arrow is pointing to the Inward Description or the Outward Description for the link type used to link issue CRS-3 with CRS-2. To determine if that is the Inward Description or the…

Hello @Hiromichi Kikuchi You have not provided any definition concerning the presentation of the output of these reports. Are you looking for lists of issues, or counts/tabulations? * Filter by start date/end date, open/closed/completed statuses, assignees, sub-groups of assignees, DEPARTMENT, etc. From the View All Issues…

Noting that these same items were included in a post from April 25 that has not, as of today, garnered any suggestions: https://community.atlassian.com/t5/Jira-Work-Management-Questions/I-need-help-to-find-an-app-that-will-show-me-these-things-below/qaq-p/2682176

Noting that bullets 1, 2, 5, and 6 have been asked again in a new post here: https://community.atlassian.com/t5/Jira-Work-Management-Questions/Is-there-a-way-on-the-dashboard-or-an-app-that-will-show-me/qaq-p/2699331

I'm not an expert on the integration of Azure with Atlassian Cloud and the use of SSO for logging in. Having said that, I can say with authority that logging into Atlassian Cloud ultimately relates to an email address. Atlassian Cloud accounts are based on email addresses, not usernames. If your Atlassian Cloud account was…

Hello @Gabriel Korcsmaros Welcome to the Atlassian community. Am I correct that "BETA-24" is the issue key for an existing issue that you want to transition? The API call that you have shown should be returning to you all the transitions available for the issue, plus the fields on any screens that you have associated with…

Hello @dale.harris Generally speaking I would say this is working as designed. A subtask is considered an integral part of its parent issue. Jira does not support Ranking of subtasks except within their parent issue. Their Rank is a "subattribute" of the Rank of the parent issue. You cannot Rank a subtask separately from…

Hello @Madar, Andrew There is not an action specifically for getting the options for a custom field. You would need to use the generic Send Web Request action to execute a Jira REST API call to get that information.

Hello @Sandeep Erukulla Welcome to the Atlassian community! Are you an Organization Admin for your company? If not, you are going to reach out to the Organization Admins for your company to start the investigation concerning why the synchronization is not happening properly.

Hola @Alejandro Gamboa , Bienvenido a la comunidad Atlassian. Primero necesitamos saber con qué tipo de proyecto está trabajando: ¿gestionado por el equipo o gestionado por la empresa? Puede obtener esa información en la columna Tipo en la página Ver todos los proyectos en el menú Proyectos. En general, para configurar las…

Olá, Bem-vindo à comunidade Atlassian. Você está falando sobre bloquear a capacidade de criar novas entradas de Log Work sobre problemas em um projeto e bloquear a capacidade de excluir ou alterar entradas existentes? Nesse caso, você poderia fazer isso removendo as permissões dos usuários para realizar essas atividades.…

No es necesario tener un rol de administrador para crear un nuevo tablero Scrum para un proyecto administrado por la empresa. Sin embargo, es posible que necesite permisos adicionales en el proyecto para hacer un uso completo de la funcionalidad Scrum, como el permiso en el proyecto para Administrar Sprints. --- It is not…

Wonderful! If my answer has (finally) helped you resolve your issue then please consider clicking on the Accept Answer button to mark your Question as resolved. However I notice that you @Moheeb Qupty are not the same account ( @Sedrak Khachatryan ) that posted the original question. Only the account that posted the…

Hello @Dan Macarie Welcome to the Atlassian community. Are you working with a workflow in a Team Managed project or a Company Managed project? I don't think there is a native Condition or Validator that will meet your requirement. It could be done with a third party app. Are you willing to consider a third party app? If…