Trudy P Claspill Community Champion

Hello @Joe Macari Is this for a Team Managed project or a Company Managed project? For a Scrum board or a Kanban board? There is an issue with Team Managed projects removing "done" Epics from the Epics panel of the backlog. Does this apply to you? https://jira.atlassian.com/browse/JSWCLOUD-20741

Hello @Kamila Jekal Welcome to the Atlassian community. Has your Jira instance always been on the free subscription? Is this for a Team Managed project or a Company Managed project? If it is for a Company Managed project can you show us the details for the Browse Projects and Create Issues permissions in the Permission…

Hello @Nicholas Loureiro Welcome to the Atlassian community. The problem is that you have not changed the focus within the rule from the Subtask that triggered the rule to the Subtask's parent. One method to solve this is * Trigger: When an item is updated * Condition: Issue type equals Sub-task * Branch: For Each Related…

Hello @Ivo Stoyanov You cannot get more than 1000 results. That is a hard limit in Jira Cloud for any functionality that executes a search for issues.

Hello @Santhosh Raj I am unclear about the problem you are trying to solve. Are you trying to stop notifications only when the change is made by an Automation Rule? Are you trying to stop the notifications from being sent to specific recipients? Can you provide more information about what you are trying to accomplish?

Hello @Gavin McMenemy There is no native functionality to validate fields as an issue is added to a sprint and prevent the addition if the validation criteria is not met. With native functionality the best you could do is set up an Automation Rule to detect that the Sprints field was updated with a value being added. Then…

Hello @Christy Kennedy If you have added the field to the Configure Screen page then it is already included in the Issue Layout, and would not be found again if you are searching for fields to add in the Issue Layout screen. It may have been automatically added to the HIDE WHEN EMPTY section of the Issue Layout. In that…

Hello Noah, Use the pull-down field to find your number field. Type in the name of your field and it should appear in the list of fields below. Check the box next to the field. That will not close the list, because Jira is leaving it open in case you want to select another field, so click somewhere else in the Edit Action…

Within the "last 20 working days" you will have had 8 weekend days. Just change the criteria to be not status CHANGED DURING ("-28d", now()) Or use not status CHANGED AFTER "-28d"

Hello @Sagar Patel Welcome to the Atlassian community. 1. Those are the Issue Keys assigned automatically by Jira when you create a new issue. The Issue Key is comprised of the Project Key (a short alphanumeric identifier for the project in which the issue is created, in the above example SCRUM) and a number assigned…

I have now tested this and, in fact, Atlassian Cloud does not require the visible names of Organizations to be unique. So it is possible to have multiple Organizations with visible names that are identical and unique underlying IDs.

Hello @Monali Panchal Welcome to the Atlassian community. There is no JQL code available natively to exclude weekend days when using criteria that relate to date reaches such as CHANGED DURING and CHANGED AFTER. The CHANGED AFTER criteria is redundant and not needed. That criteria would be ensuring that the results exclude…

Hello @David Capelle What is your question on this topic? Do the Organizations have different IDs showing in the URL field in the browser? Perhaps Atlassian doesn't require Organization names to be unique. I've not actually tested that to determine if that is the case.

Hello @page.partain What is the Status of the issue? If you go to the board configuration settings, is that status mapped to a column on the board, or does it show in the Unmapped Statuses area? For an issue to display in the Board and Backlog views the issue must be within the scope of the board's filter (which you said…

Hello @Madhuri Latha Bhumireddy The Status field for an issue can reflect only one value. If you have an issue that is in the status "In Progress", and you change the Status to "Business Hold", then "Business Hold" is the Status that will be shown for that issue. If you want to keep track that the issue was in the "In…

Hello @Dalhart Dobbs Can you point out where in the app documentation you are getting the impression that it can be used with Jira Cloud Team Managed projects? Were you able to add the custom fields to the issue layout in the Team Managed project?

Hello @Brian Baldwin Welcome to the Atlassian community. Have you tried using the "divide" function? https://support.atlassian.com/cloud-automation/docs/jira-smart-values-math-expressions/#Divide If that doesn't solve the problem please provide us with screen images that show the entire automation rule and the details of…

Hello @Noah Müller Welcome to the Atlassian community. I recommend that you change this portion of your Automation Rule. Keep the first step "Fur: Ubergeordnet". Immediately after that, before the next step, add to the branch a Lookup Issues action. In it provide a JQL statement to search for all the child issues of the…

Olá @Soraia Chokr , Bem-vindo à comunidade Atlassian. Você pode tentar abrir um caso de suporte diretamente com o suporte da Atlassian. https://support.atlassian.com/contact/#/ Eles provavelmente não fornecerão as informações de contato diretamente, mas poderão entrar em contato com os contatos nomeados em seu nome para…

Hello @Suman, Shekhar Welcome to the Atlassian community! There is not a field that you can use in JQL specifically to find issues where the number of values in the Components field is greater than 1. If you are willing to consider a third party app, the JQL Tricks app has a function that enables you to search based on the…

Hello @Suman, Shekhar Welcome to the Atlassian community. Natively Jira supports only the limited column layout customization. There is an open change request to provide more layout customizations. You can add your vote to it here: https://jira.atlassian.com/browse/JRACLOUD-21201 For more customizable layouts you would…

Hello @Jessica Witt Currently there is not a native solution that matches your requirement to have a drop down list. There is a change request for a pre-built filter for Components. You can add your vote to it here: https://jira.atlassian.com/browse/JSWCLOUD-26035 The work around is to create Quick Filters using JQL. You…

Hello, You can use the Create Lookup Table action to create a table that uses your selection list values as Keys, associating them with the unique numeric IDs corresponding to the matching issue types. Example with just one entry. "Task" is a value from my selection list. 10002 is the unique numeric ID that is assigned to…

@Kajal Welcome to the Atlassian community. There is not a native gadget for this. See the other answers for suggestions on third party apps that can help you with this.

Hello @Kimberlea Turner It is true that it is not possible to enter, for example, a comma or space separated list of issue keys and get one issue linked to all of those issues in a single action. That was possible with Jira Server/Data Center, but not with Jira Cloud. There is an open change request to which you can add…

Hello @kate reeder If you want the newly created issue to have the same parent as the trigger issue, try this: 1. Click the three dots button to the right of the entry field for Parent. You should see two options; SET and COPY. 2. Select the COPY option. This will prefill the field with text like Copy Parent from Current…

Hello @Matthew Heales Welcome to the Atlassian community. Those functions are still available. I am able to use them in my Jira Cloud instance. Can you show us the JQL you are attempting to construct?

Hello @For Share Welcome to the Atlassian comunity. First, let us clarify terminology. For issues Status and Resolution are two different fields. You would use the Resolution value to provide more context to the Status values that you use for indicating no more work will be done )or no more work is needed) for an issue. In…

Hello @dpuech Welcome to the Atlassian community. Which screen are you on when you create the filter? From the Filters menu, navigating to the View All Issues page, I create a filter to get a list of issues. I opt to show the results in List View. Then I click on one of the issues in the results and it opens in the tab. In…

Hello @Svitlana I have the same experience in my instance - the "Issues without version" option is not available for the Versions panel or filter for a Team Managed Software project like it is for Company Managed Software projects. I have not yet been able to find an issue in the public Atlassian backlog for this.…