Trudy P Claspill Community Champion

Hello @Michail Kotantakis Are you talking about the issue details view that you see when you open an issue in a new tab? Or are you talking about the quick issue view that can appear to the right side of the Backlog or Board view, when you click on an individual issue? Or are you talking about adding some fields to the…

Hello @Inger Marie Jakobsen Welcome to the Atlassian community. The tags on your post indicate you are using the Standard subscription of Jira. In that subscription the default issue type hierarchy is just three layers: Epic |-- standard level issues (i.e. Story, Task, Bug) |-- subtask level issues So, my first question is…

Hello @Maria Savignano Can you please share with us images that show your entire Automation Rule? Sometimes the problem is related to the context in which the step is executing, and we can't discern that without seeing the entire rule. I suspect there may be multiple problems: 1. You said the field is a multiple selection…

Hello @Jana.Kyselova What process did you use to create the backup? If you used the Export Data from Jira Cloud process described here: https://support.atlassian.com/jira-cloud-administration/docs/export-issues/ ...the corresponding import process mentioned later in the document references this secondary document:…

Hello @Jacob Kock Plinius Are the projects where you want to create this information all Company Managed projects, or are any/all of them Team Managed projects? When you say This would be 100% identical for 10-15 various projects every single time. ...do you mean that the content of each parent issue would be identical,…

Hello @Aaron Johnson Welcome to the Atlassian community. Are you still experiencing this problem? One thing to check when this type of problem occurs is the Atlassian status page to see if they are experiencing any problems. https://status.atlassian.com/ If you are still experiencing this problem then we can flag this post…

Hello @Kate Shairs Welcome to the Atlassian community. First, can you confirm that the projects you set up are Jira Service Management projects? You can get that information from the Type column on the View All Projects page under the Projects menu. If they are JSM projects, then your customers can be enabled to submit…

Hello @Dean Turturici Welcome to the Atlassian community. There is a change request for that, to which you should add your vote: https://jira.atlassian.com/browse/JWMCLOUD-341 If you view that issue you will see in the Feedback Policy field a link to the new feature policy, which will tell you more about how Atlassian…

How odd. Do other users have the same experience trying to view the board backlog? Have you tried another browser application or a private browser window?

Hello @Viet Duc Nguyen I have just enabled Databases in my Confluence Free subscription. The only way I was able to create a view without giving it a name was to add a blank space into the name when I first created it. If I put no characters or blank spaces into the name when creating the view, then the view was named…

Hello @Mashhad Shakeel Welcome to the Atlassian community. If you are interested in learning how to use the Atlassian products you can find free training available at https://university.atlassian.com Here is a search for beginner level material for the Confluence product.…

Hello McKenna, Thank you for sharing that information. For future reference you may want to explore the Advanced Issue Search functionality. https://support.atlassian.com/jira-software-cloud/docs/use-advanced-search-with-jira-query-language-jql/ And the free training available at Atlassian University concerning issue…

Hello @Brent Vierling Can you share with us the filter for the board? How have you determined that the filter is selecting only 578 issues?

Hello @McKenna Hogan A "backlog" is dependent on the Agile board you are viewing. An Agile board's content is based on a filter. The filter may be all issues of a single project, a subset of issues, or issues from across multiple projects. Next, the backlog depends on whether the board is a Scrum board or a Kanban board.…

Hello @Tina Walker Welcome to the Atlassian community. As this is a community of users of the Atlassian products, you may be better off contacting Atlassian directly on this matter. You can reach out to the billing, pricing, and licensing team through this page: https://www.atlassian.com/company/contact/purchasing-licensing

Olá @adriano padilha , Bem-vindo à comunidade Atlassian. Você revisou esta documentação? https://support.atlassian.com/migration/docs/perform-a-cloud-to-cloud-migration-for-jira/ --- Hello, Welcome to the Atlassian community. Have you reviewed this documentation?…

Great catch! I thought that was just my monitor needing to be cleaned. :-)

Hello @Dima Astahov The results suggest that the Comment addition that triggered the rule is for a Comment that does not contain the text "testDA" as a separate word. I recommend that you use the Log action to print the entire {{comment.body}} value into the rule execution audit log to check what the actual content is.

Hello @Akanbi kanyinsola Welcome to the Atlassian community. Are you the person that created this Jira instance, or was it created for you by somebody else? Are you able to navigate to the https://admin.atlassian.com link and find the Organization and the Billing page for the Jira site/product? If you are not the…

Thank you for the additional information, @sacha_rouzkhosh What are the details of the "Linked issues present" condition? I see that in TESTNEP-24 you have the link "is tested by" TESTBA-14. Have you tried setting the condition to links of type "is tested by"? Can you try that and then show us the output from the audit log?

For a Company Managed project the workflow can be modified only by Jira Administrators. Are you a Jira Administrator? The documentation for managing workflows for Company Managed projects can be found here:…

Hello @DURGI RANADHEER Welcome to the Atlassian community. What exactly is your question? If you allowed your Jira Server license to expire, then you can upgrade only to versions that were released prior to the date your license expired. As per this document: https://www.atlassian.com/software/jira/download-archives ...the…

Hello @Sven Müller Welcome to the Atlassian community. Can you confirm that you are working with a Company Managed Software project? That information will be available in the Type column on the View All Projects page under the Projects menu. Assuming that you are, there are a default set of fields that display on the cards…

Hello @Jan-Christopher Lietsche Welcome to the Atlassian community. How are the Anomalie DS and Bug issue types related to the Capability? Is Capability another issue type? Are the first two direct child issues of the Capability, or generically linked to the Capability?

Hello @sacha_rouzkhosh Please show us the output in the Audit Log for execution of the rule. Can you also show us the details of issues in the sprint that have these links? Are to linked issues in the same project or different projects? If they are in different projects, the Project Scope of the rule would have to…

Hello @Jonathan Smith That will not be possible with the native JQL capabilities. You can create a filter such as this: issue=ABC-123 or (parent=ABC-123 and issueType=Sub-task) That filter will get you issue ABC-123 and all its sub-tasks. What you want is this: issueType=<yourType> or issue in…

As suggested by @Natalia Cholewa you can use the "currentUser()" criteria to make a single dashboard that will show the data relevant to the user currently viewing the dashboard. And as suggested by @Carlos Garcia Navarro you can use the WAS operator assignee was currentUser() after startOfMonth(-6) If you want a single…

In a Team Managed project it is not possible to block editing of individual fields. @John Funk 's suggestion could work if you were using a Company Managed project. The app I suggested does not currently work for Team Managed projects. Workflow properties can be used to limit permissions on some individual fields, but…

Hello @Lakshmi Narayanan Ramalingam In my opinion you will need: 1. A system administrator: a person familiar with the operating system of the host on which you have installed the application, and the structure of Jira files and services on that system. 2. A database administrator: a person familiar with databases and…

Hello @Jake S What is your definition for "worked on"? Do you people log time against issues? Is the definition of "worked on" any issue against which they logged time? Or does "worked on" mean that at some point the user was the Assignee on the issue?