Trudy P Claspill Community Champion

Hello @Aashish Yadav Welcome to the Atlassian community. As per the screen image, the subscription plan for Jira is Standard, not Free. It is possible the account was suspended due to a billing problem. Prior to suspension the Technical and Billing contacts should've received emails about the upcoming suspension. Were…

Hello @Yamini Patel Welcome to the Atlassian community. If your account was suspended because you were automatically upgraded to Standard when you had more than 10 users, and the billing cycle ended, then you will probably have to pay your previous bill to get your account reactivated. Refer to the information in Andy…

Hello @Adrian Szubert Welcome to the Atlassian community. Where are you getting the information that an automation can't trigger another automation? You have gotten incorrect information. The actions taken by an Automation Rule can trigger another Automation Rule. If Rule A creates an issue, and Rule B is triggered by…

Hello @Pablo Kywatyniec Welcome to the Atlassian community. Refer to this documentation for information about backing up Jira Cloud. https://confluence.atlassian.com/jirakb/automate-backups-for-jira-cloud-779160659.html

Thank you for the clarification. Check the Rule Details page of the rule in project B. Confirm this checkbox is checked

@Melo Yes! You are correct! I overlooked that Validator option. Thank you for chiming in!

If you want that changed you will have to work with the administrator of the project. If they don't have permission to make the change then they will have to work with an administrator of the Jira instance.

You will not be able to meet your requirement with only native functionality because that supports only two levels in a cascading select list field.

If the user is receiving emails from a Send Email action in an Automation Rule, that action would need to be changed to not send the email to that user. If the user is receiving emails from a saved filter subscription, then the subscription needs to be changed so that user is not subscribed.

It would be helpful if you put those Log actions into your actual rule and execute the action that triggers your rule to run. Then show us both your complete automation rule and the output in the Audit Log from the rule execution. If you aren't getting the expected result in your actual rule, we need to see that…

Hello @Duangkamon Plaksuriyakamon Welcome to the Atlassian community. Jira does not natively provide a "latest comment" field to display in the filter results. Do you have a third party app that has made such a field available to you?

But what do you get when you add the Log actions to your own rule?

You could use an Automation Rule to generate the list on a schedule, and then email it directly to the users, if your list of recipients doesn't change frequently.

If you want to share the data specifically through Confluence then yes I think you will have to manually maintain the list.

Text or number should be fine for the Length field. A debugging technique that is available to you is to use the Log action to print into the rule Audit Log the values of the smart values you are trying to use. That will help you determine if the right information is being obtained from the issue. If you can do that and…

Halo @BRO Kendari , Selamat datang di komunitas Atlassian. Apakah Anda pernah bisa login ke Jira? Apa yang terjadi ketika Anda mencoba masuk ke Jira? --- Hello, Welcome to the Atlassian community. Have you ever been able to login to Jira? What happens when you try to login to Jira? Please help, I can't log in to Jira

Hello @Gunes Koyuncu Welcome to the Atlassian community. What change did you make to your computer? Did you have access to Jira previously? What happens when you try to access Jira now?

What would you expect to happen if you click the Approve option? When creating a new issue, you need to click the Create button in order for the issue to actually be created. When editing an issue, you need to click the Update button for your changes to be saved. Do you want to just change the text on those buttons to…

Hello @patricia.ambichler Welcome to the Atlassian community. Whenever asking for help with an Automation rule, it will help us help you if you provide screen images showing the complete rule and the details of each step. In the case where the rule is not doing what you expect it will also help us if you provide all the…

Hello @Venkata Rao Nadigadda Welcome to the Atlassian community. Can you provide more details about what you need? Do you need a new field? Do you need a new option available in an existing field?

Hello @Anjana V K What is the Type of Project A and Project B? Find that information in the Type column on the View All Projects page under the Projects menu. Native cascading select lists are limited to two levels. With certain third party apps you could have a cascading select list field with more than two levels. You…

Hello @Rafal Walisko Each issue type in a project has a workflow. The workflow may apply to only that issue type or may apply to multiple issue types in the project. And issue can be changed only to Statuses that are available in the workflow for that issue type. The ability to move an issue to a specific status can be…

Hello @Heidi Espinosa Welcome to the Atlassian community. Did you refer to the Maintenance Windows page provided to get more information? Are you still getting that same message? It is now 7 hours since you posted, and the referenced page indicates a maintenance window should not last more than 2 hours.

Hello @Alan Rodrigo It appears you have the fields in a screen associated with the Transition, and you allow them to be set to None prior to this transition. Does that mean you want to allow them to be set during the transition? If so, you would need to use a Validator in the transition to check the field value when the…

Controlling the transition based on the value in the fields is entirely different than making a field simply required. I see you have started a new post to ask about your new Question. https://community.atlassian.com/t5/Jira-questions/How-can-I-transition-if-the-value-of-the-field-is-yes-and-if-it/qaq-p/2745201

Adding a Validator will not add the red asterisk to the pop up. The red asterisk is added only when you mark the field as required in the Field Configuration, which would make the field required all the time. If that is not what you are referring to, please provide more information about what you would hope to see in the…

Hello @Alan Rodrigo Welcome to the Atlassian community. Add a Field Required Validator to the transition. If the field doesn't have a value when they click the transition button in the pop up then the transition will be blocked.

Hello @Koen Bruggeman Do the users have Jira access at all, perhaps to other projects? Are they licensed Jira users? If the data is being displayed through a Jira macro in Confluence the users will need to either be licensed users of Jira with access to the project, or the project will have to be set up to allow Public…

You have tags on. your post to indicate you are using Jira Service Management, Can you confirm that you are you trying to use this process to create issues in a Jira Service Management project? Or are you trying to create issues in a Jira Sofware or Business (Work Management) project. You said it is asking for a default…

Hello Nicolas, There is not a native Condition or Validator in workflows for what you want to do. There are a couple of options available to you. 1. You could add a custom field to Initiatives that keeps track of how many open Epics there are under the Initiative. You would have to use Automation Rules to update that field…