Trudy P Claspill Community Champion

The sprint names that are generated automatically are a suggestion. You can modify them. I think they are generated based on the names of other sprints created in that board, but I haven't seen any documentation to verify that. Perhaps I'm not understanding your issue. You said in your post that you want to ensure that…

If you have only native Jira functionality you will not be able to create one filter to get those results. You could create one filter to get the parent issues and export those results. Use can then use the list of parent issue keys from that filter as input to your filter for subtasks. To the JQL you have you would add…

Hello @Mischke, Mona Welcome to the Atlassian community. What do you want to actually achieve by adding the "Epic color" field to your issues? What affect do you want that to have?

Hello @Fikra Welcome to the Atlassian community. Do you get a syntax error for that JQL? I ask because "issueFunction" is not native to Jira JQL. It is provided by some third party apps, such as ScriptRunner. Do you have one of those third party apps? If you had, for example, ScriptRunner the correct syntax would be…

Hello @Spencer Ferris Welcome to the Atlassian community. Permissions within Permission Schemes can be allocated to Project RoleApplication accessGroupPublicAny logged in userSingle userService Project Customer - Portal AccessGroup custom field valueCurrent assigneeProject leadUser custom field valueReporterIf you are…

Hello @Tomi The design of Jira allows for issues to be added to any sprint, regardless of the board in which the sprint was originally created. You can't prevent that from happening. You can, perhaps, create an Automation Rule to detect that it has happened and receive an alert about it. I haven't tried to work out all the…

Hello @Sushrutha Sreevathsa Welcome to the Atlassian community. An agile board is either a Scrum board with sprints, or it is a Kanban board and doesn't use sprints. You can't manage sprints in a Kanban board. You can't enable "sprinting" in a Kanban board. Can you provide more information and screen images to explain how…

Hello @Charmon Stiles Welcome to the Atlassian community. With what type of project are you working? You can get that information from the Type column on the View All Projects page under the Projects menu. Is this a Scrum board or a Kanban board? If it is a Kanban board do you have the Backlog option enabled? Can you…

Having just been through training some Jira Admins on this topic I do want to point out that, depending on what project template you select, the above prompt does not always display. It is possible to enable non-Jira Admins to create new projects, but they would be able to create only Team Managed projects. They would…

I have re-read your post and need some points clarified. The rule is triggered by a change to the Request Type field, which is a multiple selection field. You have a check in the rule to ensure the change occurred in an Epic, otherwise you don't want to proceed. Based on the change to Request Type, you want to create a new…

I'm sorry, but I don't think I understand. Did you try to set up an event based validation? Were you able to access that functionality and execute the steps to set it up? If you were not able to access the functionality to create an event based validation, what happened when you tried to access that functionality? If you…

Hello @William Fanning In a Team Managed project only you can change the board from Scrum to Kanban and vice versa. However, you can have only one built in board with the project. If you want to have one Kanban board and one Scrum board you would need to create a second agile board of the type you want, but based on a…

Would an acceptable alternative be to add a comment that includes the reporter's information? Or create a separate custom text field into which you can copy that information?

Hello @Alice Fritz Welcome to the Atlassian community. In addition to @Varsha Joshi 's suggestions... First, can you share with us the Filter that the board users? You would find that by clicking the ... button in the upper right corner when viewing the Active Sprints or Backlog, selecting Configure Board, and looking for…

Hello Claire, When do you want to copy the value from the Initiative to the Epics and Enabler issues? Do you want it copied when an Epic or Enabler is made a child of an Initiative? Do you want it copied when the value is changed in an Initiative?

Doing so would make each of those Service Desk customers licensed users of your Jira Software project, giving them access directly to that project rather than limiting their access to your customer portal. Are you sure that is what you want to do?

Correct answer is in your other post at https://community.atlassian.com/t5/Jira-questions/my-jira-platform-seems-to-be-missing-key-elements/qaq-p/2751187

Hello @Tendani Mulaudzi Adding to this, Atlassian Cloud products, like Jira, are accessed through Atlassian Cloud accounts. Atlassian Cloud account logins are email addresses. A231969 is not a proper login for an Atlassian Cloud account. Are you sure you are accessing Jira Cloud? Can you provide a screen image of the error…

Looking at the Create Issue action image you provided the Summary field is set simply to Funding But in the JQL you are using for your Lookup Issues action you use: summary !~ "ALSD" {{triggerissue.summary}} {{triggerissue.Request Type}}\"s First, that syntax is wrong. That is the basis of the error you see in the log.…

@Kit Friend Awesome catch! How did I miss that!

Are there any other users of your Jira instance? Do they have the same experience? Have you tried a different browser application? Have you tried a private browser window? Have you tried clearing the cache for your browser?

I believe I have heard elsewhere that a logged in user would be prompted to request access when trying to access content for a project that has the Browse Projects permission set to Public.

There is not, apparently, a method in the UI to bulk add pre-existing customers to Organizations in JSM, as per https://jira.atlassian.com/browse/JSDCLOUD-9265 It mentions a couple of work arounds. It also references this article:…

@Peter Gillard-Moss I recommend that you start a new Question for your question about Plans and dependencies. You can include a link to this original post for background information. Also detail how you are creating the dependency between the issues. At a minimum, you would need to create a Plan that encompassed the source…

Hello @Loyola Dsouza Welcome to the Atlassian community. There is not an email address of phone number for contacting Atlassian Support. Product Administrators and Organization Administrators can open support cases through their customer portal at https://support.atlassian.com/contact/#/

Hello Lucca, What happened when you tried to use it?

Hello @dmani2 Welcome to the Atlassian community. Filter results can only be sorted, not grouped. I don't believe there is any way to do what you want even sort the issues based on issues referenced through links.

Hello @Jared Bodnar Welcome to the Atlassian community. I don't see any new bugs in Atlassian's public backlog created in the past 5 days on this topic. I am not having any problems selecting pre-existing Teams in the Team field in my Jira issues. I advise you to have your Jira Admins open a support case directly with…

I recommend that you always verify information generated by AI by referencing the documentation. The documentation reference I provided references only the following with regard to the use of a RANDOM function. I don't appear to have access to the "Create with AI" feature in the instances to which I have access, so I can't…

Is that your current view for a Business project? Are you looking for that page for new Business projects or for Software projects or both? As noted in the document I provided as reference: With a Premium subscription you acquire the Plans (Advanced Roadmaps) feature. The Summary view is now accessed through a Plan, not…