Trudy P Claspill Community Champion

Hello @Donna Bacich To be clear, I am not customer support for Atlassian. I am just another user of the products. 1. As per the documentation there is no UI for bulk updating user properties. Also note in that document it mentions that the REST API for modifying User Properties do not reference the User Properties that can…

Looks like we both made the same suggestion but you were a little faster! :-)

Hello @Marcelo Canaparro When a new project is being created when you get to the final screen where you would enter the project name, then you can choose the Share Settings option. After selecting that, you can select the existing project that has the configuration you want to use for the new project. Note that this means…

Looking at the two issue images I can see that they are assigned different Status values; Resolvido and Fechada. The Resolvido status does not have the Resolution set. Can you find any issues of the same issue type in the same project where the Status is Resolvido and Resolution has been set? project=PCE and issueType…

Hello @Sandesh TM Can you provide more information on exactly what you mean by "delink"? To what is the issue linked? Is there a reason you cannot complete that process through the UI? Direct updates of the database are discouraged as these can end up being done incorrectly and cause other problems. Why are you trying to…

Hello @Muhammad Ali Khan The user's account needs to be activated and they need to be granted access to JSM as a Customer.

Hello @Muhammad Ali Khan You might want to instead consider using a Group Picker field along with User Groups that you define, or the Atlassian Team feature with the Team field, as a method for "assigning" the issues to a team. Atlassian Team: https://support.atlassian.com/atlassian-account/docs/what-is-an-atlassian-team/…

Hello @Kelly Davis Welcome to the Atlassian community. Have you reviewed the Source Data configuration to confirm that the Epic is in scope of that configuration?

Hello @Shani Levi Welcome to the Atlassian community. When asking for help with an Automation Rule it will help us help you if you provide screen images showing the full automation rule, details of each step, and the details of the Rule Details page. If the rule is executing but not doing what you want/expect, then also…

Hello @Tasnim Mansur Welcome to the Atlassian community. Are you using Jira Cloud or Jira Data Center? What information do you get when you click the Help button (the question mark) near your avatar in the menu bar, and then select About Jira? If you go to the View All Projects page under the Projects menu, what do you see…

Hello @Oluwayemisi Odusanya Welcome to the Atlassian community. Can you explain what you mean by a disparity in the value, and provide an example? Can you provide a screen image of the burndown chart and point out the areas of concern?

Hello @john wei Welcome to the Atlassian community. The tags on your post indicate you are using the Free version. Is that correct? Have you always been using the Free version for the instance where you are having the issue? In the Free version, where the instance has always been on the Free version, you should not be…

@Ivo Snajder You need to include with your answer that it requires a third party app, and state which app you are using. "issueFunction" is not a native Jira Cloud feature. It is supplied by a third party app.

You're welcome!

I concur with @Rilwan Ahmed And that agrees with the statements in the referenced document.

Hello @Thomas A As per the documentation below , not inheriting the Edit restrictions from the parent is the expected functionality. https://support.atlassian.com/confluence-cloud/docs/add-or-remove-page-restrictions/ The work around is to set Edit restrictions directly on the child pages.

Hello @hitakshi Welcome to the Atlassian community. Take a look at the answer on this post to see if that helps. https://community.atlassian.com/t5/Jira-Work-Management-Questions/Cipher-deprecation-schedule-How-to-check-if-i-m-impacted-or-not/qaq-p/2769323

Hello @Ariunzaya Welcome to the Atlassian community. Jira does not natively allow you to compare one date field to another date field as part of a JQL filter. Would you consider acquiring a third party app to accomplish your requirement? For instance Adaptavist's Enhanced Search has a date compare function that allows you…

Hello @구본석 Welcome to the Atlassian community. If you are referring to the list of subtasks that appears in the details view of the parent issue, then it is not possible to customize that at this time. There is an open change request for that to which you can add your vote: https://jira.atlassian.com/browse/JRACLOUD-70206

Hello @John Bradley If the project has been archived using the native Jira Project Archive feature then an admin with sufficient permission can see the full list of archived projects and restore any of them at any time. For more information about archiving projects and restoring archived projects refer to…

Hello @Thalia Simeonidou Welcome to the Atlassian community. I'm not aware of any method in the UI for getting that information. However, only Organization admins, Site Admins, and Billing Admins should have access to make such a change. Do you have so many people specified in those roles that you cannot check with each of…

Adding to this... The key is that if the project is Archived issues in it will not be returned in issue searches. Additionally you cannot edit issues in Archived projects. So, if you suspect that the label is used in issues in Archived projects you will have to Restore the project in order to search for issues with that…

Hello @Riccardo Gentile Your use of a smart value here is incorrect. In the context of your rule as it currently is constructed {{issue. here refers to the issue that triggered the rule, not the linked issues. In this case, the smart value you have used actually has no value. {{lookupIssues}} has a value only when a Lookup…

You're welcome. If you find that my response helps you solve your requirement, then please consider clicking on the Accept Answer button to mark your Question as Solved. Let us know if you have additional questions on this topic.

@Kimball.Robinson The OP is not asking about copying Labels. They are asking about changing the status of a parent based on status changes occurring on the child issues. Your solution does not apply to the question. Additionally your solution is for Jira Cloud and this question concerns Jira Data Center.

Hi Warren, I'm reaching out to contacts at Adaptavist to see if they have any more specific reference materials publicly available.

Additionally that link leads to the documentation for ScriptRunner for Jira Data Center, not Jira Cloud

Hello @Jhomilton Silva PCE-944 is missing from the results because the Resolved (resolutiondate) field is not set. That field is set when the Resolution field is set. You can tell if the Resolution field is set by looking next to the Status button. The value of the field will be displayed next to the Status button as seen…

Hello @Darby Kim You may have to refresh the display if you already have the Plan displayed. And then it depends on what you have defined as sources for your Plan. If the new issue falls within the scope of the defined Sources, then it should appear in the Plan upon a refresh.

Atlassian has acknowledged this as a bug. https://jira.atlassian.com/browse/JRACLOUD-84379