Trudy P Claspill Community Champion

The limit of 100 is a limitation on how many results can be returned by the Lookup Issues action, as documented here: https://support.atlassian.com/cloud-automation/docs/automation-service-limits/ There is no specific explanation other than "to ensure the performance of your instance is maintained."

Adding more to this explanation... When an issue is moved from one project to another Jira keeps track of that change in a separate "table". That "table" is used by search functions to automatically redirect from the original issue key to the same issue under its new key. So you can enter the original issue key into any…

Great! If my responses helped you resolve your issue please consider clicking on the Accept Answer button to mark your post as Solved. Alternately post you "no components existed" response as a separate Answer and accept your own Answer.

At the bottom of the Edit Issues screen in the bulk change process there is a section that lists Unavailable Actions. Check there to see if it has any comment about Change Components being unavailable.

I have one change to suggest. Given that @Nik Rogul indicates the Premium subscription is being used, and assuming that the Issue Type Hierarchy has been used to make Initiatives parents of Epics, then the Lookup Issues JQL can be simplified to a single action using the portfolioChildIssuesOf()…

Thank you for that clarification. Now I understand your thought process on how you want to achieve your requirement. I see that @Bill Sheboy (who is my go-to-guy when it comes to Automation rules) has provided an answer. I'll review that first and then see if I have anything to add.

Is there a Secrets dropdown on that screen? Which version of the Atlassian Jira Software Cloud plugin did you install on your Jenkins system? What version of Jenkins are you using? Given that I don't have access to a Jenkins system of my own to test this out, my ability to help you debug is going to be limited. The first…

Hello @Evaldas To get maximum visibility in the Community for your issue I recommend that you start a brand new Questions post. If this current post is relevant to your problem then include a link to this post in your new post. Also make sure to provide information about the Type of project with which you are working. You…

Hello @Nik Rogul Thank you for clarifying your destination issue reference. I am familiar with the {{destinationIssue}} smart value when using the Issue Linked trigger. You already have a condition to check that the trigger issue {{issue}} is an Initiative. I suggest that you add a second condition to confirm that…

Hello @Roqya Mokhtar Thank you for that additional information. There is not a native feature to allow customers to export issue information from the Customer Portal. There is a change request for that, to which you can add your vote and comments. https://jira.atlassian.com/browse/JSDCLOUD-826 If you are open to using a…

Hello @Eleanor Thompson Welcome to the Atlassian community. Take a look at the following article: https://community.atlassian.com/t5/Jira-Service-Management-articles/How-to-parse-the-description-field-for-values-to-put-into-other/ba-p/2023492 If you still have questions based on that information please start a brand new…

Hello @Steve Goodwin What are the project types for the projects where it is not supported? Are those Company Managed Software projects? For example Team Managed projects don't yet support Components, so you could not bulk update components in such projects. Does the user have permission to change the Component values in…

Hello @Gwendylene Enow-Tanyi Based on my experience Jira does not have native functionality that will provide you with a solution that meets your needs without very complex work. It might be possible to use an Automation Rule to parse a single text field per Epic and pull from it the data that you want, but I think that…

Hello @Nik Rogul Which issue do you want to update? Which issue is the "destination issue"? You started with an Initiative and branched to its child Epics. In the branch you are summing up the Time Spent of the child Stories under each Epic. Do you want to save that information to the Epic? And then do you want to sum up…

Hello @adam_aczel Welcome to the Atlassian community. Can you show us the actual code you are using? Use asterisks to replace sensitive data like the api token and account id.

This is a duplicate of your earlier question: https://community.atlassian.com/t5/Jira-questions/How-to-reject-issue-based-on-issue-id-using-REST-API-Jira-Python/qaq-p/2782063

Hello @Priyanka Welcome to the Atlassian community. In what way is it not working? Are you getting a syntax error? Are the results not correct? If the results are not correct, in what way are they not correct? Are you getting issues that you think should be excluded? Are you not getting issues that you think should be…

Hello @Mareli I have two recommendations. First try swapping the time zone conversion and format functions. Both apply to a date/time value, but with the current order you are trying to apply timezone conversion to a formatted string. Try this order: {{issue.customfield_12025.convertToTimeZone().format()}} Second, I don't…

Hello @RedBottle Adding to the information provided by @Dexter de Vera be advised that Jira Work Management and Jira Software are being combined into a single product going forward. Given that, you would have access to both feature sets. So, if you choose to have a Business project, you could use the Software feature of…

What is the result of trying to execute that code? Do you get an error? In the first line are you replacing <domain-name.atlassian.net with the actual base URL for you site?

Is it correct that you want to ...? 1. Get a total count of the incidents created over a time period. 2. Divide that count by the amount of time in that time period. 3. Get a final num that is 1 incident per unit of time. If that is correct, what unit of time do you want to use; months, days, weeks, hours, minutes? Do you…

Hello @SHUBHENDU GANA Welcome to the Atlassian community. We are a user community using our own Atlassian products. We are not the administrators of your Jira instance. You need to contact your instance 's Jira Administrators. If you are unsure who those people are, I recommend that you start by talking to the person who…

Hello @Arman Bhati Welcome to the Atlassian community. This website, where you posted your question, is a website where questions, discussions, and articles can be shared about the Jira product made by Atlassian. The simplest explanation for the Jira products is that they are software products that are used for tracking…

Hello @Sara Chieco Welcome to the Atlassian community. The answer is a qualified no. You can change some of the default schemes but not all. And you can't designate different schemes to be used as the defaults when new projects are created. And currently you can't create a project template that will be added to the list of…

Hello @Hannah Hughes Welcome to the Atlassian community A Field Configuration Scheme can be used by multiple Company Managed projects. Before making a change to any configuration element, Scheme or a component in a scheme, you need to determine if it is used by more than one project. For Schemes the projects that use them…

Hello @yeswanth Reddy Welcome to the Atlassian community. It does not appear that you have provided the complete audit log entry for the rule. Can you provide that? I can identify one problem from what you've provided. In the Lookup Issues action you have referenced {{triggerIssues. You have used a plural when it should be…

Hello @Ratih Ebtania Being an Organization Admin does not automatically give you permission to share items in Jira. The Global Permissions in Jira need to be reviewed to see which User Groups have the Share permission and then review the groups to which you belong to see if there is overlap.

When you see a version number at the bottom of the page like that, then you are using either Jira Server or Jira Data Center. (Clients who purchased Jira Server at some point in the past have a perpetual license. The system will continue to operate, but since February 2024 new licenses and renewals of existing licenses…

Hello @Pavankumar If @Ollie Guan 's response did not fully address your question can you first explain to us what your definition of an Active project is? With regard to creating Dashboards you can find information on that in the documentation here:…

Hello @a855031 What options have you tried so far? And what has been the outcome of those methods? Jira does not provide field level security to enable you to set permissions such as Edit or View per field. Can you tell us more about your scenario? Can you show us the workflow where you are currently editing the field, and…