Trudy P Claspill Community Champion

Hello @Ron Stinson II There is not a pre-built action in Jira Automations for creating a Confluence space. The work-around is to use the Send Web Request action to call the Confluence API for creating a space. https://developer.atlassian.com/cloud/confluence/rest/v1/api-group-space/#api-wiki-rest-api-space-post If you are…

Can you share with us the steps you went through to update the query, and how it didn't work as you expected? 1. No. You can add any type of project; Team or Company managed, Business, Software, or Service. But the information may be presented differently depending on the source project. And each time you add a project you…

Hello @Sevan Serafino Welcome to the Atlassian community. When you create a new board from 1..n projects the process creates and saves a filter to select the issues from those projects. To add more projects to an existing board you need to edit the filter for the board. Click the ... button in the upper right corner above…

Also, according to this Behaviours on Transition screens in Jira Cloud is not yet supported. https://scriptrunner-for-jira-cloud.nolt.io/124

Hello @Márta Hittmann Welcome to the Atlassian community. Can you provide a link to the documentation you are referencing? From this documentation, it does not appear that use of Behaviours scripts is supported in screens shown during Transitions. The document only mentions the Issue View and Create View screens.…

Hello @Ana Luiza Chagas Can you provide more information about your scenario? What screen are you viewing for the closed items? Is that a screen being viewed by the agent? If you pasted it in your message it appears to have not come through. Are you managing JSM issues in sprints? Why do you want to edit the sprint after…

Hello @Emmerentia Jacobs Welcome to the Atlassian community. I don't think you can add the user as a customer in that case. To be able to specify a user as a reporter, assignee, watcher, or participant they must have an Atlassian account. All Atlassian accounts are based on an email. Therefore, the customer can only be…

Hello @Mitchell Torres Welcome to the Atlassian community. How familiar are you with creating filters? If you are very new to it you may want to take the free, self-paced training to help you learn more about it. Beginner:…

Hello @Logan Harvey Welcome to the Atlassian community. Filtering is intended to return a list of issues, not users. You could get a list of all "active" issues in your project, and you could use the native dashboard gadgets Two Dimensional Filter Results to tabulate that data to see how many issues are assigned to each…

Hello @eric caprio From your images this is your draft workflow: This appears to be your original workflow, since it has a number of statuses that do not exist in your draft. The In Review status exists in the original workflow, but I don't see it in the Draft that shows your changes. I recommend that you make a copy of…

Hello @Axel Van Dyck Welcome to the Atlassian community. Let us make sure that we are using the same terminology. In Atlassian Cloud at the highest level is an Organization. Within an Organization you can have 1..n Sites (depending on your subscription plan). A site is identified by a URL such as…

Thanks for the help with this. yes the subtasks names remain consistent across all 53 stories. I have changed the trigger type. So when I link the subtasks to one another 1) am I able to link them in bulk across all the stories? No, issue linking cannot be managed with bulk changes. 2) when I link them will I still be able…

Is the naming standardized and consistent? Is it always going to be Discovery, Onboarding, etc? To link the issues directionally... Let us say I have this set of subtasks. I want to use directional linking to indicate that they have to be done in this order CS-256 depends on CS-255 CS-255 depends on CS-208 CS-208 depends…

You can also restrict what you get thus: issue in portfolioChildIssuesOf("THEME-1") and issueType=Task

In the set of subtasks A-F how do you know which subtask is A, which is B, and so on? As a person looking at the list of subtasks, how do you make that determination? Does each A task have some unique identifier used in all, and only in, A tasks? The Automation rule needs some method to programmatically determine which…

Olá @Leonardo Muniz , Bem-vindo à comunidade Atlassiana. Que tipo de projeto você está usando? Obtenha essas informações na coluna Tipo na página Exibir todos os projetos no menu Projetos. Quando você cria manualmente um problema do tipo Tarefa nesse projeto o campo Demanda (setor) fica disponível para ser configurado?…

Hello @Andrea Unwin Welcome to the Atlassian community. That can be done with an Automation Rule if there is some programmatic way to identify which issue is subtask A and which issue is subtask B. Do you use a direction issue link between them, like depends on/is depended on by? Do you have more than two issues in the…

I'm on a roll - used the wrong function name also. I edited my previous answer.

My bad - typo. That should be issue - singular. And quotes may be needed around the Theme issue key. EDITED: I'm on a roll. Used the wrong function name also. https://support.atlassian.com/jira-software-cloud/docs/search-for-advanced-roadmaps-custom-fields-in-jql/#Child-issues issue in portfolioChildIssuesOf("THEME-1")

Hello @Corinne Guibert To import multiple values into a field you need to set up an import for each value. Thus: Type,Summary,Portal,Portal Story,MyStory,Partner,Operation The column header for each value should be the same, i.e. I used Portal. In the field mapping during import you map that column header just once to the…

Hello Matt, Did issues exist before you created and applied the Security Scheme to the project? Applying a Security Scheme to a project does not set the Security Level on issues that already exist. Those have to be set manually (or through Automation). The default security level will be applied only to issues that are…

Hello @stephan_lewis You can only do that by using Queries for swimlanes. You then need to construct a JQL for each Theme individually to get all the issues under that Theme; i.e. issues in portfolioChildrenOf(THEME-1) issues in portfolioChildrenOf(THEME-2) etc.

Hello @Matt Morgan Welcome to the Atlassian community. The Permissions apply to all issues in the project. You can't use those to restrict who sees which issues. Instead you need to look at using Issue Security Schemes and Levels. Find the documentation for that here:…

Hello @Vennilavan R Welcome to the Atlassian community. The native Velocity Chart is based on the content of the associated board. If you want Velocity Charts for each project, you will have to create a board for each project. You don't have to use those boards for anything besides viewing their respective Velocity Charts.…

Hello @Michael P_ O_Hara No, that is not possible with the native functionality. The bar in the timeline is one solid color that reflects the status of the individual issue.

Hello @Bill Parlock When you initially create an issue and it is unresolved the Resolution field is actually empty. Jira just displays "Unresolved" on the screen. The field doesn't actually contain the literal value "Unresolved". If the Resolution field contains any actual value, regardless of what the value is, then Jira…

Hello @Alisa Collins What you have done is restricted the Bug type issues to be visible only to people in the OLC Client Copy role. That affects only who sees the Bug issues. It has no affect on the other issues. To prevent the users from seeing the other issues types, you have to restrict those other issue types to Roles…

Hello Claire. You're welcome. If my answer or other answers helped you solve your requirement please consider clicking on the Accept Answer button above the relevant answers to mark you post as Solved.

@Boluwatife Adewole Welcome to the Atlassian community. Between the second Lookup action and the Send Email action, add a Condition to check that at least one issue was found by that lookup action. Ignore the trigger in this screen image. That ensures the email is sent only if there are issues found for the assignee. Also,…

Hello @Jörn Seifert In the View All Issues screen try executing a search for the issues in your sprint. Using the JQL view you can start to type in the name of your sprint (i.e. UN or VEC) and you should see potential matching sprint names. If you start with double quotes then you can also type in the spaces to match the…