Comments
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Hello @Dr_Win_ST Adding to this one of the questions that first needs to be answer is what is the project type of these projects? Get that information from the Type column on the View All Projects page under the Projects menu. The discussion above about Permission Schemes applies only to Company Managed projects. If you…
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Hello @Anna Fadel Welcome to the Atlassian community. What is the project type for the project where the issue exists? Get that information from the Type column on the View All Projects page under the Projects menu. There is a native Clone feature for making a copy of an issue.…
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@Coiram Can you clarify what you mean by your timing statement ? Every 6 hours at 10 am Monday through Friday Does that mean starting at 10 am each day a and ending at midnight each day, so that there would be 3 runs each day? Or does that mean starting at 10 am on Monday and running every 6 hours continuously until a…
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Hello @Coiram Note that I have not tested this solution as that would require the passage of days of time. I recommend you use a Schedule trigger like this: That will start the rule running at 10 am (Los Angeles time) on Monday. The lower portion will run the rule every 6 hours. You then need to add a condition to check…
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As I mentioned you can use the Log action to write information into the Audit Log. You can find info on that action in the documentation for Actions. https://support.atlassian.com/cloud-automation/docs/jira-automation-actions/ You can fill in the Log action withe explicit text and smart values such as Person priority:…
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I'm afraid I'm not understanding your problem. Do the boards use the exact same filter? Please provide screen images from the board configuration General screen showing the board name and the filter JQL for each board. Please provide screen images of the board configuration Columns configuration page, including the board…
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Nice! I did not remember the URL parameter.
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Hello @Steve Hooczko If you are using the UI there is a hard limit of 1000 issues for the export. You would need to refine you filter to get the issues in groups of 1000 or less, modifying you filter to get another group and export each group separately. There may be third party apps that would enable you to export more…
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Please review my first response... Check the Assignee field of the new issues? Is that field set to a member of the "Front End" group? What is the Status of the new issues? To what column of the board is that status mapped? Do the new issues show up on the main board? What is the filter for the main board?
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Hello @Efe Obaseki In my opinion the difficulty is due to the difference in the underlying architecture of the projects and the variation in the functionality between the projects. Company Managed project architecture is designed to let the projects share configurations elements. Multiple CM projects can use the same…
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Hello @[deleted] First let us clear up terminology. Issues exist in Projects. Boards are just a way to work with the issues. Issues aren't "in" the board. Boards use Filters to select the issues to display. Since an issue could match any number of Filters it could display on any number of boards. To be visible on the board…
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Hello @Christopher Kinney I'm sorry to hear that you have struggled with the exam. At the end of the exams I have taken there has been a summary of the results per topic areas. I haven't taken the ACP-100 exam so I don't know if it includes such a summary at the end, but if it does have you used that information to help…
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It also has to be plural, as in the example I provided. {{lookupIssues.size|0}}
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I recommend that you use the Log action in your rule to print into the rule execution log those two smart values immediately before the step where you do that calculation. I suspect that will reveal those smart values are not what you expect them to be. For additional help we will need you to provide screen images showing…
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According to the log the issue is not matching the conditions on the IF, so it moves on to the ELSE-IF which it does match and the issue gets deleted. In the IF it looks like for the smart value you may have used {{lookupissues... with a lower case "i". It needs to be an upper case "I". If it is not upper case please make…
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So for DELETE-20 there were Sub-tasks for which Timespent was not empty, and it was deleted anyhow by the rule? Please share the rule execution audit log details from the rule execution where DELETE-20 and its subtasks were deleted.
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Do you have only JSM available on your instance? I have both Jira and JSM. I don't see a separate "default" permission scheme specifically for JSM projects in my instance. I do have a "Default permission scheme" but that applies only to new Jira projects, not JSM projects. You won't have the option to Delete a default…
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Hello @Anthony Esslinger Is this in the context of an Automation Rule? If so, please provide screen images that show the entire rule and details of each step. Also please provide the details from the rule execution audit log. I am trying to add 2 smart values and then divide it by 2 to set a 3rd field value. I am using the…
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Hello @Jason Krewson The Validate Query can't be used when you have a smart value in the query. That is why I asked you to substitute in the actual issue key as a test. Can you confirm that the Lookup Issues JQL is finding the subtasks by substituting the issue key of your test issue where the JQL currently has…
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Hello @Mayuri Welcome to the Atlassian community. What are your definitions of Planned and Actual? Are you talking about the time information from Original Estimate and Timespent? When you say "Resource" do you mean the person identified in the Assignee field? The shorter answer is I don't believe there is a native gadget…
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Hello @AB Have you followed the guidance of the message; waiting for a time, refreshing the page, and trying again?
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Hello @GlenellRosburg You need to click on the link to use the old import experience to import data to an existing project.
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Hello @Erica Robinson I see you have actions to add a comment to the issue noting the new due date. Are those comments getting added and do they show the correct value? You should add validation to confirm that you successfully extracted something from the last comment. You can do that by adding a smart value Condition…
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Adding to this... If you wanted to enable Public access to the project, that would allow your clients to interact with the project anonymously and that would not incur licensing cost. However it would make that project accessible to anybody on the internet. If you are willing to consider third party apps you might be able…
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Hello @Lloyd Welcome to the Atlassian community. Depending on the the details of your scenario it can probably be accomplished using Automation Rules. https://support.atlassian.com/cloud-automation/docs/jira-cloud-automation/ Jira Administrators can create such rules. Often they also allow Project Administrators to create…
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Hello @Markus Zimmermann Unfortunately the functionality you need is not yet available in Jira Data Center: https://jira.atlassian.com/browse/JIRAAUTOSERVER-749 Advanced Branching to iterate over a list of values in a field is not available. Do you expect the values to be in a known set of values? If so then you could set…
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Hello @Jason Krewson It looks like you are missing a curly brace before triggerIssue in the JQL also - there should be two curly braces. After fixing that, please test it again. If it still does not work correctly then there may be something else wrong with the JQL. Is the project to which the rule applies a Company…
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Hello @Jason Krewson Yes! After the trigger add a Lookup Issue action to search for subtasks under the trigger issue where the subtask has Timespent (If this is for a Team managed project, use Subtask instead of Sub-task.) Then in your IF-Else block in the first IF where you are checking for Timespent on the issue, change…
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Hola @Alexis Galicia Treviño Bienvenido a la comunidad Atlassian. ¿Cuál es el tipo de alojamiento o implementación de tu instancia? ¿Es un centro de datos o una nube? ¿Esto se aplica a Jira o Confluence? En Jira, deberás investigar el uso de la seguridad de problemas. Se puede usar la automatización para configurar la…
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You're welcome. Were you able to address your requirement with the response I provided? If so, please consider clicking on the Accept Answer button to mark your Question as Solved.